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Canny

Brand: Canny

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Starting Price
$24

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Starting at $24.00

Canny Software Overview

Canny Company Details

Founded Year:  2015

Canny helps small to large businesses collect, analyze, prioritize and track user feedback to make informed product decisions.

Director/Founders Andrew Rasmussen, Sarah Hum
Company Size 1-100 Employees

Canny Pricing & Plans

Core
Starting at $24
    • Licenses

      Licenses
      Licenses
    • Monthly

      Monthly
      Monthly

Key Features

  • Tracked users-100+

  • Managers-5

  • Contributors-Unlimited

  • Posts-Unlimited

  • Changelog

  • Private boards

  • Custom domains

Pro
Starting at $99
    • Licenses

      Licenses
      Licenses
    • Monthly

      Monthly
      Monthly

Key Features

  • Tracked users-100+

  • Managers-10

  • Contributors-Unlimited

  • Posts-Unlimited

  • Changelog

  • Private boards

  • Custom domains

Canny Features

  • icon_check Feedback Collection Board
    Centralizes user feedback in a structured board where customers and teams can add and view feedback posts.
  • icon_check Feature Voting
    Allows users to vote on feedback posts so teams can identify the most requested features based on vote count.
  • icon_check Feedback Organization
    Organizes posts using tags, categories, and custom fields to filter and group related feedback logically.
  • icon_check Pinned Comments
    Keeps important feedback responses or follow-ups visible at the top of discussion threads.
  • icon_check Board Privacy Controls
    Configures access levels on feedback boards to limit visibility of posts to selected users.
  • icon_check User Segmentation
    Filters feedback by defined user segments to analyze which groups prioritize specific requests.
  • icon_check Comment Formatting
    Supports Markdown formatting in posts and comments to structure text and improve readability.
  • icon_check Feedback Analysis
    Helps product teams interpret feedback patterns and identify which requests most influence decisions.
  • icon_check Feature Prioritization
    Scores or ranks requested features so teams can focus development on the most valuable items.
  • icon_check Product Roadmaps
    Builds visual roadmaps showing planned work and priorities aligned with collected feedback.
  • icon_check Estimated Delivery Dates
    Assigns estimated delivery dates to roadmap items to help set expectations for customers.
  • icon_check Embed Feedback Widget
    Embeds feedback collection interfaces directly into websites or apps for easy user input.
  • icon_check Duplicate Detection
    Identifies and groups similar feedback to prevent redundant posts and preserve clarity.
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Watch the demo video to explore key features, real workflows, and how the software fits your business needs.

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Canny Specifications

Supported Platforms
Ubuntu Ubuntu Windows Windows MacOS MacOS Linux Linux
Devices
Desktop Desktop
Deployment
Cloud-Based Cloud-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Startups Medium Business Enterprises SMBs MSMEs
Customer Support
Email Communities
Language
English
Integration
API Integration
Training Resources
Documentation Videos
AI Features
AI Integrated

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.

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