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Canny

Brand : Canny

Starting at

$ 24

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Canny helps businesses collect, organize, prioritize, and track customer suggestions and feature requests in one platform....Read more

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Canny Software Pricing, Features & Reviews

What is Canny?

Canny is a customer feedback management software that helps businesses collect, organize, and track customer suggestions, feature requests, and product feedback in one platform. It allows customers to submit ideas and vote on features they want most.

This helps companies understand user needs and prioritize product improvements more effectively. Canny provides feedback boards, roadmaps, changelogs, and voting systems for better communication between businesses and customers.

Teams can manage feedback from emails, support chats, and other tools in one place. The software also helps businesses share product updates and feature releases with users. Canny integrates with tools like Slack, Intercom, Jira, and GitHub to improve workflow management.

It is commonly used by product managers, SaaS companies, startups, and development teams. The platform helps businesses make data-driven product decisions based on real customer input.

Why Choose Canny Software?

  • Centralized Feedback Management: Collects all customer feedback in one place.
  • Feature Request Tracking: Helps manage and organize feature suggestions easily.
  • Customer Voting System: Allows users to vote on requested features.
  • Product Prioritization: Helps teams focus on the most important improvements.
  • User-Friendly Interface: Simple and easy for teams and customers to use.
  • Public Feedback Boards: Creates transparent communication with users.
  • Roadmap Sharing: Lets businesses share future product plans with customers.
  • Changelog Management: Announces product updates and releases clearly.
  • Improved Customer Engagement: Makes users feel heard and valued.
  • Better Product Decisions: Supports data-driven development planning.
  • Slack Integration: Connects feedback directly with team communication tools.
  • Jira Integration: Syncs feature requests with development workflows.
  • GitHub Integration: Helps developers track product improvements easily.
  • Intercom Integration: Collects feedback from customer conversations.

Benefits of Canny Software

  • Organized Feedback Collection: Prevents scattered customer suggestions.
  • Team Collaboration Tools: Helps product and development teams work together.
  • Customer Communication: Keeps users informed about product progress.
  • Duplicate Feedback Detection: Avoids repeated feature requests.
  • Scalable Platform: Suitable for startups and growing businesses.
  • Workflow Efficiency: Simplifies feedback management processes.
  • Community Building: Encourages customer participation in product development.
  • Cloud-Based Access: Access feedback and updates from anywhere.
  • Improved Transparency: Shows customers what the company is working on.
  • Real-Time Updates: Share product changes and announcements instantly.
  • Product Management Support: Assists product managers with planning and tracking.
  • Reduced Manual Sorting: Organizes feedback automatically and efficiently.

Canny Pricing

Canny price starts at USD 24 at techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

Canny Pricing & Plans

Core
  • Tracked users-100+
  • Managers-5
  • Contributors-Unlimited
  • Posts-Unlimited
  • Changelog
  • Private boards
  • Custom domains
    • Licenses
    • Monthly
Starting at $ 24
Pro
  • Tracked users-100+
  • Managers-10
  • Contributors-Unlimited
  • Posts-Unlimited
  • Changelog
  • Private boards
  • Custom domains
    • Licenses
    • Monthly
Starting at $ 99

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Canny Features

  • icon_check Feedback Collection Board Centralizes user feedback in a structured board where customers and teams can add and view feedback posts.
  • icon_check Feature Voting Allows users to vote on feedback posts so teams can identify the most requested features based on vote count.
  • icon_check Feedback Organization Organizes posts using tags, categories, and custom fields to filter and group related feedback logically.
  • icon_check Pinned Comments Keeps important feedback responses or follow-ups visible at the top of discussion threads.
  • icon_check Board Privacy Controls Configures access levels on feedback boards to limit visibility of posts to selected users.
  • icon_check User Segmentation Filters feedback by defined user segments to analyze which groups prioritize specific requests.
  • icon_check Comment Formatting Supports Markdown formatting in posts and comments to structure text and improve readability.
  • icon_check Feedback Analysis Helps product teams interpret feedback patterns and identify which requests most influence decisions.
  • icon_check Feature Prioritization Scores or ranks requested features so teams can focus development on the most valuable items.
  • icon_check Product Roadmaps Builds visual roadmaps showing planned work and priorities aligned with collected feedback.
  • icon_check Estimated Delivery Dates Assigns estimated delivery dates to roadmap items to help set expectations for customers.
  • icon_check Embed Feedback Widget Embeds feedback collection interfaces directly into websites or apps for easy user input.
  • icon_check Duplicate Detection Identifies and groups similar feedback to prevent redundant posts and preserve clarity.

Canny Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Integration:
  • Training:
  • Language:
  • AI Features:
  • Ubuntu Windows MacOS Linux
  • Desktop
  • Web-Based
  • All Industries
  • All Businesses
  • Startups, Medium Business, Enterprises, SMBs, MSMEs
  • Email, Communities
  • API Integration
  • Documentation, Videos
  • English
  • AI Integrated

Canny Reviews and Ratings

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Canny Company Details

Brand Name Canny
Information Canny helps small to large businesses collect, analyze, prioritize and track user feedback to make informed product decisions.
Founded Year 2015
Director/Founders Andrew Rasmussen, Sarah Hum
Company Size 1-100 Employees

Canny FAQ

A Canny price starts at USD 24 on techjockey.com.
A No, Canny does not provide mobile apps for both Android and iOS devices.
A Canny is compatible with Windows, macOS, Ubuntu and Linux.
A Yes, Canny offers a free trial.
A Canny functions by collecting customer feedback, feature requests, and votes in one platform to help businesses prioritize product improvements and communicate updates.
A Canny Software is used by product managers, SaaS companies, startups, development teams, and businesses managing customer feedback and product roadmaps.
A Yes, Canny Software offers demos and product walkthroughs for businesses interested in its features.
A Yes, Canny Software offers a free plan with limited features, along with paid plans for advanced functionality.

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