CustomerGauge Pricing & Plans

CustomerGauge price is available on request

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Referral Management

Automate promoter outreach to collect reviews and referrals, boosting word-of-mouth and revenue.

Impact Analysis

Measure how CX drivers like support or pricing influence account sentiment and revenue growth.

Scenario Analysis

Simulate how changes in NPS or service quality affect revenue and customer retention over time.

Multichannel Support

Distribute surveys via email, phone, or web using NPS, CSAT, and CES to capture complete feedback.

Survey Builder

Create and brand surveys tailored to your organization, including custom driver and tagging options.

Sentiment Analysis

Automatically analyze open-text feedback for tone and emotion to enrich CX insights.

Touchpoint Tracking

Monitor every customer interaction across the lifecycle to understand and improve experiences.

Third Party Integration

Connect with CRMs and BI tools like Salesforce and Power BI for seamless data synchronization.

Customer Journey Tracking

Map and analyze key journey stages to identify friction points and optimize account experience.

Benchmarking

Compare your CX and NPS performance against industry benchmarks to guide continuous improvement.

Account Health Monitoring

Track account health metrics like usage, support, and NPS to monitor engagement across all key accounts.

Real Time Dashboards

Visualize feedback, scores, and trends instantly to drive timely action across your customer base.

Automated Follow-Ups

Auto-generate personalized follow-up messages using AI to close the loop and improve response rates.

Churn Risk Detection

Use predictive analytics to identify at-risk accounts and prevent churn before it happens.

Revenue Attribution

Link customer feedback directly to account-level revenue to measure CX ROI with precision.

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Brand Name	CustomerGauge
Information	CustomerGauge is on a mission to help companies turn B2B customer feedback into revenue growth by bridging the gap between research and action. We do so by combining powerful AI tools with human empathy to build deeper, more profitable customer relationships.
Founded Year	2007
Director/Founders	Adam Dorrell, Camilla Scholten
Company Size	101-500 Employees