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  1. Business Software
  2. Customer Support Software
  3. Customer Feedback Management Software

  4. Delighted

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Delighted

Brand: Delighted

4.0

4 Ratings

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$ 19.00 /Month

Features

  • check_icon Custom Branding
  • check_icon Templates
  • check_icon AI Recommendations
  • check_icon Conditional question logic
  • check_icon Answer randomization

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Delighted Pricing & Plans

Starter
  • Responses-50/mo
  • Users-2
  • Number of Projects-Unlimited
  • Branding customization (logo, colors)
  • Autopilot schedules email survey delivery
  • Email reminders
  • Dynamic question personalization via Properties
  • 10 Additional Questions
    • Licenses
    • Monthly
Starting at $ 19.00
Growth
  • Responses-100/mo
  • Users-3
  • Number of Projects-Unlimited
  • Branding customization (logo, colors)
  • Autopilot schedules email survey delivery
  • Email reminders
  • Dynamic question personalization via Properties
  • 10 Additional Questions
    • Licenses
    • Monthly
Starting at $ 39.00
Advanced
  • Responses-250/mo
  • Users-5
  • Number of Projects-Unlimited
  • Branding customization (logo, colors)
  • Autopilot schedules email survey delivery
  • Email reminders
  • Dynamic question personalization via Properties
  • 10 Additional Questions
    • Licenses
    • Monthly
Starting at $ 149.00
Premium
  • Responses-500/mo
  • Users-10
  • Number of Projects-Unlimited
  • Branding customization (logo, colors)
  • Custom Email Domain
  • Autopilot schedules email survey delivery
  • Email reminders
  • Dynamic question personalization via Properties
  • 10 Additional Questions
    • Licenses
    • Monthly
Starting at $ 249.00

Get Delighted Demo

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Delighted Gallery

play All about distribution platforms and their metrics: Delighted Core Certification Module 4
delighted-customization
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Delighted Features

  • icon_check Custom Branding Fully brand‑customizable surveys: logos, colors, fonts, intro & thank‑you messages
  • icon_check Templates Ready‑made templates for NPS, CSAT, CES, PMF, employee, marketing use cases
  • icon_check AI Recommendations Get intelligent question suggestions after your first two questions.
  • icon_check Conditional question logic Show follow‑up questions based on previous answers dynamically.
  • icon_check Answer randomization Shuffle multiple choice answer options to reduce ordering bias.
  • icon_check Team Collaboration External team members and stakeholders can comment and edit survey drafts.
  • icon_check Multi Channel Distribution Send via email, link, web widget, kiosk, SDK or embed.
  • icon_check Web widget surveys Pop‑up or feedback tab surveys you configure and deploy via snippet.
  • icon_check Unsubscribe management Sync unsubscribes with external platforms and workflows .
  • icon_check Third Party Integration Connect with over 50 apps via REST API or Zapier automation.
  • icon_check Tagging and Labelling Categorize free‑text feedback using tags for easier analysis
  • icon_check Alerts & Notifications Set up automated alerts and track response trends over time
  • icon_check User Segmentation Pass custom respondent properties (e.g. order ID) and filter responses
  • icon_check Data Security Features like IP access control and enterprise roles support compliance needs.

Delighted Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Integration:
  • Training:
  • Language:
  • Ubuntu Windows iOS Android MacOS Linux
  • DesktopMobile
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises, SMBs, SMEs, MSMBs, MSMEs
  • Email, Communities
  • API Integration
  • Webinars, Videos
  • English

Delighted Reviews and Ratings

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Delighted Company Details

Brand Name Delighted
Information It's never been easier to gather actionable feedback in order to track customer trends and proactively reduce churn.
Founded Year 2013
Director/Founders Caleb Elston, Mike Gowen & Mark Dodwell
Company Size 1-100 Employees

20,000+ Software Listed 20,000+ Software Listed

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2M+ Happy Customers 500,000+ Monthly Users