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Brand: Delighted
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Custom Branding Templates AI Recommendations Conditional question logic Answer randomization See all 
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Custom Branding Fully brand‑customizable surveys: logos, colors, fonts, intro & thank‑you messages Templates Ready‑made templates for NPS, CSAT, CES, PMF, employee, marketing use cases AI Recommendations Get intelligent question suggestions after your first two questions. Conditional question logic Show follow‑up questions based on previous answers dynamically. Answer randomization Shuffle multiple choice answer options to reduce ordering bias. Team Collaboration External team members and stakeholders can comment and edit survey drafts. Multi Channel Distribution Send via email, link, web widget, kiosk, SDK or embed. Web widget surveys Pop‑up or feedback tab surveys you configure and deploy via snippet. Unsubscribe management Sync unsubscribes with external platforms and workflows . Third Party Integration Connect with over 50 apps via REST API or Zapier automation. Tagging and Labelling Categorize free‑text feedback using tags for easier analysis Alerts & Notifications Set up automated alerts and track response trends over time User Segmentation Pass custom respondent properties (e.g. order ID) and filter responses Data Security Features like IP access control and enterprise roles support compliance needs. | Brand Name | Delighted |
| Information | It's never been easier to gather actionable feedback in order to track customer trends and proactively reduce churn. |
| Founded Year | 2013 |
| Director/Founders | Caleb Elston, Mike Gowen & Mark Dodwell |
| Company Size | 1-100 Employees |
UAE
India