Enreach

What is Enreach Software?

Enreach is a contact management software that enables businesses to improve communication, collaboration, and customer engagement. It transforms communication for workplaces, teams, and businesses by focusing on delivering powerful telephony functions, mobile services, chat, video, bots, and more. As a leader in the industry, its unified communications technology is designed to overcome geographical barriers, amplify the capabilities of small teams, and simplify complex communication scenarios.

The software offers a range of tools like cloud phone systems, video conferencing, messaging, and collaboration platforms under one roof. It allows users to analyze calls for training, quality assurance, and customer insights. The platform operates through its brands (Voxcloud, Swyx, etc.) and a network of reselling partners.

Why Choose Enreach?

• The call center software enables agents to manage multiple calls by efficiently handling incoming calls while engaged in an ongoing conversation.
• It optimizes script execution by implementing a hierarchical structure for call routing scripts.
• The platform generates Dual-Tone Multi-Frequency signals for interactive response systems and automated telephony services.
• It allows users to implement callback functionality for busy lines within the internal network and across different locations.
• The telephony solution allows agents to switch between active calls to manage conversations more effectively and efficiently.

Benefits of Enreach Contact Management Software

• The call center software allows agents to answer calls ringing on another extension or device.
• It allows users to implement blocking mechanisms for specific dialing patterns or numbers.
• The platform allows users to access a redial list with timestamps for quick and convenient reconnection attempts.
• It enables users to schedule call forwarding based on calendar events to accommodate different availability statuses.
• The telephony software enhances call handling by executing call routing scripts in a cascaded manner for sophisticated call flows.

Enreach Pricing

Enreach contact management platform pricing is available on request at techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and total users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.