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gupshup

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SMS Gupshup is a messaging platform that allows businesses to send SMS, voice, and multimedia messages for marketing, alerts, and customer engagement....Read more

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Features

  • check_icon Bulk Messaging & Broadcasting
  • check_icon Contact Management & Segmentation
  • check_icon Chatbot & Automation
  • check_icon AI Features
  • check_icon Multi-Agent & Team Collaboration

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gupshup Software Pricing, Features & Reviews

What is SMS gupshup?

SMS Gupshup is a messaging platform that enables businesses to communicate with their customers through SMS, voice, and other messaging channels. Founded in 2004, it primarily operates in India but also serves clients globally, providing services like SMS marketing, alerts, and transactional messaging. The platform allows users to create customized messaging campaigns and manage them efficiently using features such as group messaging, message templates, and scheduling.

This chatbot software supports multimedia content, enabling businesses to send images and videos along with text messages. It is widely used across various industries, including banking, retail, and healthcare, for customer engagement and communication. The platform also offers analytics tools to track message performance and user engagement. With its focus on security and reliability, SMS Gupshup ensures that messages are delivered promptly and securely.

Why Choose SMS gupshup Software?

  • Messaging Solutions: It provides a wide range of messaging services, including SMS, voice, and multimedia communications, making it a versatile tool for businesses.
  • User-Friendly Interface: The platform is designed to be intuitive and easy to navigate, allowing users to create and manage campaigns without technical expertise.
  • Automated Bulk Messaging: Businesses can easily send bulk SMS messages to large audiences quickly and efficiently, enhancing communication reach.
  • Rich Media Support: SMS Gupshup allows users to send messages that include multimedia elements such as images, videos, and documents, making communications more engaging.
  • Real-Time Analytics: The software offers detailed analytics and reporting features that help businesses track message performance and user engagement effectively.
  • Global Reach: SMS Gupshup supports messaging in over 190 countries, enabling businesses to connect with a global audience effortlessly.
  • Two-Way Messaging Capabilities: The platform supports two-way messaging, allowing recipients to respond to messages, facilitating better customer interaction.
  • API Integration: SMS Gupshup provides easy API integration, allowing businesses to incorporate messaging capabilities into their existing systems seamlessly.
  • Compliance and Security Features: The platform includes security measures such as phone number masking and automated opt-out handling, ensuring compliance with regulations while protecting user data.

Benefits of SMS gupshup Software

  • High Scalability: SMS Gupshup can handle large volumes of messages, making it suitable for businesses that need to reach a vast audience quickly and efficiently.
  • Personalized Messaging: Businesses can send personalized bulk messages tailored to individual customer preferences, improving the effectiveness of marketing campaigns.
  • Multi-Language Support: SMS Gupshup enables communication in various languages, including regional dialects, catering to diverse customer bases.
  • Real-Time Delivery Reports: Users receive immediate feedback on message delivery status, helping them track the effectiveness of their campaigns and troubleshoot issues.
  • Integration with Other Platforms: The software can be easily integrated with existing systems and applications through APIs, enhancing functionality and usability.
  • Custom Sender IDs: Businesses can use customized sender IDs for their messages, which helps in brand recognition and trust among recipients.
  • Secure Messaging: SMS Gupshup employs security measures to protect sensitive data during transmission, ensuring compliance with regulations.
  • Cost-Effective Solutions: The platform offers competitive pricing for bulk messaging services, making it an affordable option for businesses of all sizes.

Pricing of SMS gupshup

SMS gupshup price details are available on request at techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

gupshup Pricing & Plans

gupshup price is available on request

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gupshup Features

Bulk Messaging & Broadcasting

  • icon_check Bulk messaging Send messages to multiple contacts simultaneously.
  • icon_check Customizable Templates Pre-approved message templates for fast communication.
  • icon_check Auto Replies Automatically respond to frequently asked questions.
  • icon_check Rich Media Support Send images, videos, documents, and audio.
  • icon_check Scheduled Messaging Automate message delivery at a predefined time.
  • icon_check Message Templates Use WhatsApp-approved templates for structured messaging.
  • icon_check Broadcast Lists Create lists for mass messaging without group limitations.
  • icon_check Preview Mode Review messages before sending to ensure accuracy.

Contact Management & Segmentation

  • icon_check Import/Export Contacts Add or retrieve contacts via CSV, Excel, or APIs.
  • icon_check Contact Tagging & Segmentation Group contacts for targeted messaging.
  • icon_check Sync Contacts Auto-sync contacts with CRM and business databases.
  • icon_check Deduplication Detect and merge duplicate contacts automatically.
  • icon_check Blacklist/Unsubscribe Manage opt-out requests and block specific users.

Chatbot & Automation

  • icon_check Drip Campaigns Schedule sequential messages for lead nurturing.
  • icon_check Workflow Automation Set rule-based triggers for messaging actions.
  • icon_check Canned Responses Use saved replies for quick and consistent responses.
  • icon_check Auto Replies Automatically respond to frequently asked questions.
  • icon_check Hybrid Mode Combine chatbot and human agent responses.
  • icon_check Automated Follow-Ups Send reminders or additional messages based on user response.
  • icon_check Automatic Retry Resend messages if delivery fails initially.
  • icon_check Campaign Scheduling Plan and automate messaging campaigns in advance.
  • icon_check Recurring Messaging Schedule periodic messages for regular updates.

AI Features

  • icon_check AI Chatbots Automate conversations using Natural Language Processing (NLP).
  • icon_check Auto-Responders AI-driven replies to enhance response efficiency.
  • icon_check Predictive Analytics Use AI to forecast user behavior and engagement.
  • icon_check Lead Qualification AI-based lead scoring to identify high-potential prospects.
  • icon_check AI Sentiment Analysis Detect and analyze customer emotions in messages.

Multi-Agent & Team Collaboration

  • icon_check Alerts & Notifications Get instant alerts for new messages and updates.
  • icon_check Shared Inbox Unified inbox for team-based message handling.
  • icon_check Unlimited Agents Allow multiple agents to manage conversations.
  • icon_check Live Agent Support Enable human assistance for complex queries.
  • icon_check Internal Notes Add private comments within conversations.
  • icon_check Chat Transfer Seamlessly transfer chats between agents.

Integrations

  • icon_check CRM Integration Sync leads and conversations with HubSpot, Zoho, etc.
  • icon_check API Integration Connect with various business applications via API.
  • icon_check ERP Integration Synchronize with enterprise resource planning systems.
  • icon_check Third Party Integrations Connect with marketing, analytics, and CRM tools.
  • icon_check OpenAI Integration AI-powered content suggestions and chat automation.
  • icon_check WhatsApp Business API Secure API for automated and bulk messaging.
  • icon_check Webhooks Integration Enable real-time updates with third-party tools.
  • icon_check Payment Gateway Integration Enable payments within WhatsApp conversations.
  • icon_check E-Signatures Collect legally binding electronic signatures.
  • icon_check E-Commerce Platforms Integrate with Shopify, WooCommerce, and Magento.
  • icon_check Chatbot Integration Enhance automation with AI-driven chatbot support.
  • icon_check TallyPrime Integration Link WhatsApp messages with accounting software.

Analytics & Reporting

  • icon_check Conversion Tracking Monitor leads and customer actions post-message.
  • icon_check Delivery & Read Reports Track message delivery and open status.
  • icon_check Real Time Dashboards Get live updates on chat and campaign performance.
  • icon_check Agent Performance Metrics Assess agent response times and efficiency.
  • icon_check Campaign Performance Analyze the success of marketing campaigns.
  • icon_check Engagement Metrics Measure click-through rates and response times.

Security & Compliance

  • icon_check Data Encryption Secure messages with end-to-end encryption.
  • icon_check Role-Based Access Control (RBAC) Define user roles and access permissions.
  • icon_check GDPR & CCPA Compliance Ensure data protection and regulatory adherence.
  • icon_check Audit Trail Track and review system actions for compliance.
  • icon_check Audit Logs Maintain records of system and user activities.
  • icon_check IP Whitelisting Restrict access to authorized IP addresses only.
  • icon_check API Rate Limiting Prevent spam by controlling API request frequency.
  • icon_check Anti Spam Filtering Detect and filter spam or suspicious messages.
  • icon_check Data Retention Policy Manage data storage and deletion policies.
  • icon_check Opt-In/Opt-Out Management Ensure compliance with user consent rules.

gupshup Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
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  • Windows MacOS Linux
  • DesktopMobileTabletiPad
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business
  • Email
  • Videos
  • English
  • AI Integrated

gupshup Reviews and Ratings

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gupshup FAQ

A The cost of SMS gupshup Software is available upon request at techjockey.com.
A No, SMS gupshup Software does not offer a mobile app.
A SMS gupshup Software is compatible with Windows, MacOS, and Linux.
A No, SMS gupshup does not offer a free trial.
A SMS Gupshup functions as a conversational engagement platform that enables businesses to send and manage SMS, voice, and multimedia messages across multiple channels.
A Businesses of all sizes, including marketers, customer support teams, and e-commerce companies, can benefit from using SMS Gupshup to enhance customer engagement.
A Yes, SMS gupshup offers a free demo for users to explore its features and functionalities.
A No, SMS gupshup is not available for free.

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