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gupshup

Brand: gupshup

4.5

6 Ratings

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Gupshup helps businesses send bulk messages, run campaigns, automate chats, and engage customers on WhatsApp using the WhatsApp Business API. ...Read more

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Features

  • check_icon Bulk Messaging & Broadcasting
  • check_icon Contact Management & Segmentation
  • check_icon Chatbot & Automation
  • check_icon AI Features
  • check_icon Multi-Agent & Team Collaboration

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gupshup Software Pricing, Features & Reviews

What is gupshup?

Gupshup is a whatsApp marketing software that helps businesses send and manage promotional and customer messages on WhatsApp easily.

It lets you create campaigns, send bulk messages, automated alerts, offers, updates, and reminders to many customers at once all from one platform. The system also supports chat automation and chatbots so responses can be fast and smart.

It works with WhatsApp Business API and connects with CRMs or other systems, helping companies engage customers, boost sales, and track results more efficiently than traditional SMS or email marketing tools.

Why Choose gupshup Software?

  • WhatsApp Business API Access: Official support for WhatsApp Business API messaging.
  • High Customer Engagement: Delivers real-time conversations with high open rates.
  • Bulk Messaging Capability: Easily send messages to thousands of users at once.
  • Easy-to-Use Interface: Simple dashboard suitable for non-technical users.
  • 24/7 Business Support: Reliable customer assistance whenever needed.
  • Cost-Effective Messaging: More affordable than traditional SMS and email campaigns.
  • Smooth Platform Migration: Easy switch from other tools without losing data.
  • Advanced Analytics: Track message delivery, reads, and campaign performance.
  • Personalized Communication: Customize messages for better customer response.
  • Chatbot Automation: Automate replies to common customer queries.
  • CRM Integration: Seamlessly connects with CRM and business systems.
  • Multi-Channel Messaging: Supports WhatsApp, SMS, RCS, and more channels.
  • Rich Media Support: Send images, videos, documents, and buttons.
  • AI-Powered Chatbots: Build intelligent conversational bots using AI.
  • No-Code Bot Builder: Create bots without coding skills.

Benefits of gupshup Software

  • Automated Customer Journeys: Set up drip campaigns and follow-ups.
  • AI Agent Assistance: Helps support teams with AI-driven suggestions.
  • Global Messaging Reach: Send messages across multiple countries easily.
  • Faster Customer Responses: Reduces response time with automation.
  • In-Chat Product Catalogs: Display products directly inside WhatsApp chats.
  • Campaign Performance Tracking: Measure and optimize marketing efforts.
  • Pre-Built Message Templates: Use ready-made templates for quick launches.
  • Human Agent Escalation: Transfer chats from bots to live agents smoothly.
  • Two-Way Conversations: Enables interactive customer communication.
  • Automated Follow-Ups: Improve retention with scheduled reminders.
  • Campaign Scheduling: Plan and schedule messages in advance.
  • Chat Management Tools: Organize chats using labels and filters.
  • Multiple Use Cases: Ideal for marketing, sales, and customer support.

gupshup Pricing

gupshup price details are available on request at Techjockey.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

gupshup Pricing & Plans

gupshup price is available on request

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gupshup Features

Bulk Messaging & Broadcasting

  • icon_check Bulk messaging Send messages to multiple contacts simultaneously.
  • icon_check Customizable Templates Pre-approved message templates for fast communication.
  • icon_check Auto Replies Automatically respond to frequently asked questions.
  • icon_check Rich Media Support Send images, videos, documents, and audio.
  • icon_check Scheduled Messaging Automate message delivery at a predefined time.
  • icon_check Message Templates Use WhatsApp-approved templates for structured messaging.
  • icon_check Broadcast Lists Create lists for mass messaging without group limitations.
  • icon_check Preview Mode Review messages before sending to ensure accuracy.

Contact Management & Segmentation

  • icon_check Import/Export Contacts Add or retrieve contacts via CSV, Excel, or APIs.
  • icon_check Contact Tagging & Segmentation Group contacts for targeted messaging.
  • icon_check Sync Contacts Auto-sync contacts with CRM and business databases.
  • icon_check Deduplication Detect and merge duplicate contacts automatically.
  • icon_check Blacklist/Unsubscribe Manage opt-out requests and block specific users.

Chatbot & Automation

  • icon_check Drip Campaigns Schedule sequential messages for lead nurturing.
  • icon_check Workflow Automation Set rule-based triggers for messaging actions.
  • icon_check Canned Responses Use saved replies for quick and consistent responses.
  • icon_check Auto Replies Automatically respond to frequently asked questions.
  • icon_check Hybrid Mode Combine chatbot and human agent responses.
  • icon_check Automated Follow-Ups Send reminders or additional messages based on user response.
  • icon_check Automatic Retry Resend messages if delivery fails initially.
  • icon_check Campaign Scheduling Plan and automate messaging campaigns in advance.
  • icon_check Recurring Messaging Schedule periodic messages for regular updates.

AI Features

  • icon_check AI Chatbots Automate conversations using Natural Language Processing (NLP).
  • icon_check Auto-Responders AI-driven replies to enhance response efficiency.
  • icon_check Predictive Analytics Use AI to forecast user behavior and engagement.
  • icon_check Lead Qualification AI-based lead scoring to identify high-potential prospects.
  • icon_check AI Sentiment Analysis Detect and analyze customer emotions in messages.

Multi-Agent & Team Collaboration

  • icon_check Alerts & Notifications Get instant alerts for new messages and updates.
  • icon_check Shared Inbox Unified inbox for team-based message handling.
  • icon_check Unlimited Agents Allow multiple agents to manage conversations.
  • icon_check Live Agent Support Enable human assistance for complex queries.
  • icon_check Internal Notes Add private comments within conversations.
  • icon_check Chat Transfer Seamlessly transfer chats between agents.

Integrations

  • icon_check CRM Integration Sync leads and conversations with HubSpot, Zoho, etc.
  • icon_check API Integration Connect with various business applications via API.
  • icon_check ERP Integration Synchronize with enterprise resource planning systems.
  • icon_check Third Party Integrations Connect with marketing, analytics, and CRM tools.
  • icon_check OpenAI Integration AI-powered content suggestions and chat automation.
  • icon_check WhatsApp Business API Secure API for automated and bulk messaging.
  • icon_check Webhooks Integration Enable real-time updates with third-party tools.
  • icon_check Payment Gateway Integration Enable payments within WhatsApp conversations.
  • icon_check E-Signatures Collect legally binding electronic signatures.
  • icon_check E-Commerce Platforms Integrate with Shopify, WooCommerce, and Magento.
  • icon_check Chatbot Integration Enhance automation with AI-driven chatbot support.
  • icon_check TallyPrime Integration Link WhatsApp messages with accounting software.

Analytics & Reporting

  • icon_check Conversion Tracking Monitor leads and customer actions post-message.
  • icon_check Delivery & Read Reports Track message delivery and open status.
  • icon_check Real Time Dashboards Get live updates on chat and campaign performance.
  • icon_check Agent Performance Metrics Assess agent response times and efficiency.
  • icon_check Campaign Performance Analyze the success of marketing campaigns.
  • icon_check Engagement Metrics Measure click-through rates and response times.

Security & Compliance

  • icon_check Data Encryption Secure messages with end-to-end encryption.
  • icon_check Role-Based Access Control (RBAC) Define user roles and access permissions.
  • icon_check GDPR & CCPA Compliance Ensure data protection and regulatory adherence.
  • icon_check Audit Trail Track and review system actions for compliance.
  • icon_check Audit Logs Maintain records of system and user activities.
  • icon_check IP Whitelisting Restrict access to authorized IP addresses only.
  • icon_check API Rate Limiting Prevent spam by controlling API request frequency.
  • icon_check Anti Spam Filtering Detect and filter spam or suspicious messages.
  • icon_check Data Retention Policy Manage data storage and deletion policies.
  • icon_check Opt-In/Opt-Out Management Ensure compliance with user consent rules.

gupshup Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • AI Features:
  • Windows MacOS Linux
  • DesktopMobileTabletiPad
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises
  • Email
  • Videos
  • English
  • AI Integrated

gupshup Reviews and Ratings

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gupshup FAQ

A Gupshup pricing details are available upon request on Techjockey.
A No, Gupshup mobile app is not available.
A gupshup works on all major operating systems like Windows, macOS, and Linux through web access.
A No, gipshup does not offer a free trial.
A gupshup uses AI-powered chatbots and messaging APIs to automate and manage customer communication across multiple channels.
A Businesses of all sizes use gupshup for customer support, marketing, sales, and engagement automation.
A Yes, gupshup free demo is available.
A No, gupshup is not available for free.

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