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Haptik

Brand: Jio Haptik

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  • check_icon Omnichannel
  • check_icon AI Agent Builder
  • check_icon Voice AI Support
  • check_icon Multilingual Support
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Haptik Pricing & Plans

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Haptik Features

  • icon_check Omnichannel Engage customers across WhatsApp, Instagram, Messenger, web, and more with a unified conversational AI platform.
  • icon_check AI Agent Builder Easily design, train, and deploy AI agents with drag-and-drop tools and customizable workflows for business needs.
  • icon_check Voice AI Support Enable natural voice conversations with AI-powered voice bots for inbound and outbound calls across multiple channels.
  • icon_check Multilingual Support Support customer interactions in 100+ languages, enabling personalized engagement across global markets.
  • icon_check Knowledge Base Connect AI agents with FAQs, documents, and websites for accurate, real-time responses to customer queries.
  • icon_check Workflow Automation Automate repetitive tasks like order tracking, appointment booking, and lead qualification to save time and costs.
  • icon_check Advanced Analytics Gain insights into customer interactions with dashboards tracking KPIs like NPS, CSAT, and resolution time.
  • icon_check CRM Integration Integrate easily with CRMs, payment gateways, ticketing tools, and apps to streamline operations and support.
  • icon_check Security & Compliance Ensure enterprise-grade security with ISO, GDPR, and CCPA compliance for safe handling of customer data.
  • icon_check A/B Testing Experiment with bot flows, content, and responses to optimize AI performance and improve customer outcomes.
  • icon_check Sentiment Analysis Detect customer tone and sentiment in conversations to drive empathetic responses and better experience.

Haptik Specifications

  • Supported Platforms :
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  • Ubuntu Windows MacOS Linux
  • Desktop
  • Web-Based
  • Education, Hospitality, Healthcare, Retail, Tours and Travels , Insurance, Telecom, Entertainment
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises
  • Email, Communities
  • Videos
  • English
  • AI Integrated

Haptik Reviews and Ratings

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Jio Haptik Company Details

Brand Name Jio Haptik
Information Interakt, a product by Jio Haptik enables SMBs to manage customer interactions and sales on WhatsApp. Interakt built on Official WhatsApp API helps businesses convert product inquiries on WhatsApp into paying customers, take orders on WhatsApp, help recover abandoned carts into sales.
Founded Year 2020
Director/Founders Aakrit Vaish
Company Size 1-100 Employees

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