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Brand: Klutch
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Features
Canned Responses Collaborative Editing Browser Extension Role-Based Access Control (RBAC) Template Library See all 
Canned Responses This feature enables users to save and categorize frequently used text snippets to provide rapid, consistent replies to inquiries. Collaborative Editing Multiple team members can modify the same page or response simultaneously with changes appearing instantly across all sessions. Browser Extension A dedicated browser add-on allows users to retrieve and insert saved snippets into third-party web applications without Role-Based Access Control (RBAC) Administrators define specific user permissions to manage who can view, create, or edit internal documents within the Template Library A collection of pre-structured document layouts is available to standardize the formatting of new knowledge base entries quickly. Version History The system tracks all modifications made to a page, allowing authorized users to review past iterations or revert to older states. Keyword Shortcut Mapping Users can assign specific text-based shortcuts to canned responses that automatically expand into full messages upon typing them. Third Party Integration A native connection with Slack enables users to search the knowledge base and share documents directly within chat channels via Mobile Application Dedicated mobile software provides full access to the knowledge repository and saved responses for users working on mobile Folder Categorization A hierarchical file structure allows for the organization of documents into nested folders based on department, project, or type. File Sharing Users can generate external links to specific knowledge base pages, allowing them to share documentation with non-account holders. Contextual Tagging Individual pages and responses can be labeled with custom tags to improve cross-referencing and findability within the database. Link Management A specialized utility for saving and organizing frequently used URLs alongside text responses for quick reference and insertion. Commenting and Feedback Team members can leave feedback and notes directly on documentation pages to facilitate communication without changing the text. | Brand Name | Klutch |
| Information | Klutch is for teams that want to create and organize company information and use it with customers anywhere |
| Founded Year | 2021 |
| Director/Founders | Gal Dubinski, Tomer Aharon |
| Company Size | 1-100 Employees |
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