Oracle Customer Experience Pricing & Plans

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What is Oracle Customer Experience (CX)?

Oracle Customer Experience Features

Customer Data Platform

Unifies customer data from multiple sources to create a single, consistent customer profile.

Journey Orchestration

Designs and manages personalized customer journeys across multiple touchpoints and channels.

Campaign Management

Plans, executes, and tracks multichannel marketing campaigns with real-time adjustments.

Lead Management

Captures, scores, and nurtures leads with data-driven workflows to accelerate conversions.

Account Management

Provides visibility into accounts with insights for nurturing key customer relationships.

Sales Forecasting

Predicts revenue outcomes using historical trends and AI-based predictive modeling.

Subscription Management

Manages recurring revenue models with automated renewals, billing, and payments.

Partner Relationship Management

Streamlines partner onboarding, collaboration, incentives, and performance tracking.

Commerce Management

Enables digital storefronts with API-first architecture and personalized shopping.

Incentive Compensation

Automates incentive plans, commissions, and payout tracking to motivate sales teams.

Account Based Marketing

Targets campaigns to high-value accounts with personalized content and engagement.

Service Request Management

Tracks, categorizes, and routes service requests for faster issue resolution.

Knowledge Management

Provides searchable knowledge bases to empower customers and agents with solutions.

Field Service Management

Optimizes scheduling, dispatch, and routing of field service technicians.

Customer Analytics

Uses AI and machine learning to provide insights into behavior, trends, and performance.

Consent Management

Captures, manages, and enforces customer consent and communication preferences.

Content Management

Stores, organizes, and delivers branded marketing and sales content across channels.

Data Integration

Connects CX applications with ERP, HR, and financial systems for unified operations.

Oracle Customer Experience Specifications

Supported Platforms :
Device:
Deployment :
Suitable For :
Business Specific:
Business Size:
Customer Support:
Integration:
Training:
Language:
AI Features:

Ubuntu Windows MacOS Linux
Desktop
Web-Based
All Industries
All Businesses
Medium Business, Enterprises
Email, Communities
API Integration
Documentation, Videos
English
AI Integrated

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Oracle Company Details

Brand Name	Oracle
Information	Oracle is an integrated cloud application and platform services that sells a range of enterprise information technology solutions.
Founded Year	1977
Director/Founders	Arnold Silverman, Bob Miner, Brian Cassidy, Ed Oates, Larry Ellison
Company Size	1000+ Employees
Other Products	Peoplesoft, Oracle Eloqua, NetSuite OpenAir, Oracle Cloud, Oracle APEX