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Twozo CRM

Brand: Twozo Technologies

4.1

5 Ratings

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Twozo CRM helps businesses manage sales, automate workflows, and strengthen customer relationships with easy tracking, automation, and smart analytics. ...Read more

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Features

  • check_icon Customer Information Management (CIM)
  • check_icon Sales Enablement
  • check_icon Marketing Automation
  • check_icon Data Sourcing / Integrations
  • check_icon Collaboration and Communication Tools
  • See all img

Twozo CRM Software Pricing, Features & Reviews

What is Twozo CRM?

Twozo is a CRM software designed to help businesses of all sizes manage their sales, marketing, and customer service in one easy-to-use space.

It lets you track leads and customer interactions from first contact to deal closure and automates routine tasks like follow-ups and reminders so teams can focus on important work.

The software makes importing contacts from spreadsheets or other systems simple, and you can view your schedule with both list and calendar options. With powerful filters and a search system, you can quickly find any contact or deal, even if you have thousands of entries.

Twozo CRM offers customizable pipelines that match your sales cycle, full visibility over all deal stages, and smart forecasting tools to adjust strategies and prioritize high-value opportunities.

The dashboard visualizes sales goals, team progress, and trends at a glance, giving you insights using charts and reports.

Why Choose Twozo CRM Software?

  • Unified AI-Powered CRM: Brings sales and marketing together with intelligent tools for smarter customer management.
  • Easy Lead Capture: Collect leads via web forms, imports, or manual entry to ensure every opportunity is recorded.
  • Instant Filtering & Global Search: Locate contacts, deals, tasks, and notes instantly with advanced filtering.
  • Visual Dashboards & Reports: Track growth using real-time charts, KPIs, and performance analytics.
  • Bulk Action Management: Update, assign, label, or export multiple records in one go.
  • 360° Customer Profile View: View contact history, communications, interactions, and notes in one place.
  • Integrated Email Tools: Track opens, clicks & replies; use templates; send bulk messages easily.
  • Built-in Telephony: Make calls directly from the CRM and maintain complete call logs.

Benefits of Twozo CRM Software

  • Role-Based Access Control: Control access and permissions for users and teams securely.
  • Custom Fields & Forms: Create and customize fields and input forms as per business needs.
  • Activity Tracking & Reminders: Manage daily schedules with alerts and real-time status updates.
  • Audit Logs & Deal Archive: Maintain compliance, track updates, and securely store data records.
  • Automated Lead Scoring: Prioritize leads based on engagement and likelihood to convert.
  • AI-Powered Content Generation: Generate personalized emails, summaries, follow-ups & notes using Nira AI.

Twozo CRM Pricing

Twozo CRM price details are available on request at techjockey UAE.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

Twozo CRM Pricing & Plans

Twozo CRM price is available on request

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Twozo CRM Features

Customer Information Management (CIM)

  • icon_check Account Management Organize company accounts and link related contacts for better sales control.​​
  • icon_check Customer Profiles View every customer’s complete details, history, and touchpoints instantly.​​
  • icon_check CRM Database Centralized repository for storing and managing customer data.
  • icon_check Audience Segmentation Categorize customers based on specific criteria for targeted marketing.
  • icon_check Interaction History Chronological record of all communications with each customer.

Sales Enablement

  • icon_check Territory Management Organize sales teams and activities across different geographic regions.
  • icon_check Quote Management Create, track, and manage sales quotations efficiently.
  • icon_check Business Process Automation (BPA) Automate repetitive tasks to streamline business operations.
  • icon_check Sales Order Management Oversee and process customer orders from initiation to fulfillment.
  • icon_check Sales Funnel Management Visualize and manage potential sales prospects through stages.
  • icon_check Contract Management Create, store, and track customer contracts systematically.
  • icon_check Sales Projections Predict future sales and revenue based on current data.
  • icon_check Lead Lifecycle Management Track and nurture leads from acquisition to conversion.
  • icon_check Opportunity Management Identify and manage potential sales opportunities effectively.
  • icon_check Automated Sales Workflow Streamline sales processes through automation of tasks.

Marketing Automation

  • icon_check Lead Nurturing Automate engagement to build stronger relationships with potential customers.​​
  • icon_check Customer Segmentation Automatically divide your customers into targeted segments for smarter marketing.​​
  • icon_check Email Campaigns Design and send targeted email marketing messages.
  • icon_check Campaign Automation Automate marketing campaigns across multiple channels.
  • icon_check Customer Journey Mapping Visual representation of the customer experience across touchpoints.
  • icon_check Trigger-Based Automation Initiate actions in response to specific customer behaviors.
  • icon_check Drip Campaigns Automated series of emails sent based on user actions or timelines.

Data Sourcing / Integrations

  • icon_check Social Media Integration Connect popular platforms to sync contacts and track engagement.​​
  • icon_check Data Import/Export Bring in or export customers and deal data quickly from other tools.​​
  • icon_check Calendar Integration Sync your calendar for meetings, reminders, and follow-ups.​​
  • icon_check Third Party Integrations Connect with over 2,000 business tools for enhanced workflows.​​
  • icon_check Email Marketing Tools Integration Seamlessly connect well-known email marketing services.​​
  • icon_check Marketing Tools Integration Integrate with top marketing apps for unified campaign execution.
  • icon_check Interactive Voice Response (IVR) Integration Incorporate IVR systems for automated telephony interactions.
  • icon_check API Integration Utilize APIs to enable custom integrations with other systems.
  • icon_check Ecommerce Integration Link CRM with online shopping platforms for streamlined sales.

Collaboration and Communication Tools

  • icon_check Sales Process Task Management Assign and monitor tasks related to the sales process.
  • icon_check Internal Messaging System Facilitate real-time communication within the organization.
  • icon_check Template and Document Management Store and manage templates and documents centrally.
  • icon_check Omnichannel Support Provide consistent customer service across multiple channels.

Security & Compliance

  • icon_check Data Encryption Protect data through encryption during storage and transmission.
  • icon_check Role-Based Access Control (RBAC) Grant permissions by role to protect sensitive business and customer data.
  • icon_check GDPR & Data Privacy Comply with data protection regulations to safeguard privacy.
  • icon_check Activity Logs Record user activities for monitoring and auditing purposes.
  • icon_check Backup & Disaster Recovery Ensure data is backed up and recoverable in emergencies.

AI & Machine Learning

  • icon_check Predictive Analytics Use AI insights to anticipate sales trends and identify new opportunities.​​
  • icon_check Lead Scoring Automatically score leads with AI to focus on those most likely to convert.​​
  • icon_check AI Assistants Utilize AI-driven tools to automate tasks and provide insights.

Reporting & Analytics

  • icon_check Predictive Analytics Use AI insights to anticipate sales trends and identify new opportunities.​​
  • icon_check Campaign Performance Monitor marketing campaign results in real time with clear metrics.​​
  • icon_check Customer Insights Get actionable reports on customer preferences and activity.​​
  • icon_check Personalized Dashboards Custom dashboards to track KPIs, sales, and customer insights in real-time.
  • icon_check Real-Time Analytics Instant access to reports and insights for agile decision-making.
  • icon_check Sales Reports Monitor sales performance with detailed reports on revenue, deals, and targets.
  • icon_check Market Trend Analysis Identify industry trends to adapt strategies and stay competitive.
  • icon_check KPI Tracking Measure key performance indicators (KPIs) to evaluate business success.

Alerts & Notifications

  • icon_check Event-Triggered Notifications Automatically notify users when specific CRM events occur.
  • icon_check Real-Time alerts Instant notifications for critical business updates and customer interactions.
  • icon_check Error Logs Track and report system errors for quick resolution.
  • icon_check Customer Activity Alerts Receive alerts when customers take key actions, like purchases or inquiries.
  • icon_check Push Notifications Send notifications to mobile devices for quick updates and reminders.
  • icon_check SLA Violations Alert teams when service-level agreements (SLAs) are not met.

Twozo CRM Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Integration:
  • Training:
  • Language:
  • Windows iOS Android MacOS
  • DesktopMobile
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises, SMBs, SMEs, MSMBs, MSMEs
  • Phone, Email, Forums
  • API Integration
  • Live Online, Documentation
  • English

Twozo CRM Reviews and Ratings

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Twozo Technologies Company Details

Brand Name Twozo Technologies
Information Twozo Technologies Pvt. Ltd. unites teams to delight clients and customers from anywhere. Its flagship product, Twozo CRM, connects people to drive business success, backed by innovative minds committed to empowering every business to achieve its goals.
Founded Year 2021
Director/Founders Neela Pradeep
Company Size 1-100 Employees

Twozo CRM FAQ

A Twozo CRM pricing details are available upon request on techjockey UAE.
A Yes, Twozo CRM has a dedicated Android and iOS mobile app.
A Twozo CRM is compatible with Windows, iOS, Android, and macOS operating systems.
A Yes, Twozo CRM provides a free 14-day trial for new users.
A Twozo CRM works by helping businesses capture leads, manage contacts, automate sales and marketing, and track progress through dashboards and reports.
A Sales, marketing, and customer service teams in businesses of all sizes and multiple industries use Twozo CRM.
A Yes, you can request a free demo to see how Twozo CRM works before buying.
A Twozo CRM is not fully free but does offer a free trial and demo for evaluation.

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