linkedin

Faveo VS Groove HQ

Let’s have a side-by-side comparison of Faveo vs Groove HQ to find out which one is better. This software comparison between Faveo and Groove HQ is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Faveo or Groove HQ fits your business.

Quick View

  • Rating & Review
  • Platforms
  • Recommended
  • img 3 Ratings & 3 Reviews
  • icon_desktop icon_ios icon_Android icon_mac
  • img 3 Ratings & 0 Reviews
  • icon_ubuntu icon_desktop icon_ios icon_Android icon_mac icon_linux
  • Not Available

Pricing

img

Price Plans

$ 9.00

Startup

$ 14.00

SME

$ 19.00

Enterprise

View Details img

$ 29.00

Standard

$ 45.00

Plus

$ 70.00

Pro

View Details img

  • Free Trial
  • Lifetime Plan
  • img Free Trial
  • img
  • img

Ratings

img

Overall ratings

4.4

3 Ratings & 3 Reviews

90% Likelihood to Recommend

4.5

3 Ratings & 0 Reviews

Pros & Cons

img

Pros

img

Flexibility and support is great. Also, the integration with other tools is seam...Read more - Greg Nov 26, 2021

img

After evaluating many helpdesk software providers we settled on Faveo Helpdesk....Read more - Pankti Joshi Nov 26, 2019

Not Available

Currently no pros are available. Please check back later

Cons

img

Multilingual feature is not complete yet. - Greg Nov 26, 2021

img

We are using Faveo Helpdesk for so long, and as far we haven't come across to an...Read more - Pankti Joshi Nov 26, 2019

Not Available

Currently no cons are available. Please check back later

Reviews

img

Verified customer reviews

Development of new product

Greg Nov 26, 2021

Very supportive team and a good product at a great

Pankti Joshi Nov 26, 2019

Rating

Madarpu Shailaja Feb 22, 2024

Rating

Ali Haider Feb 22, 2024

Best Use for

img

Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

img
img

Features

img

Product features

  • checked Multilingual
  • checked Email Template
  • checked Ticket Merging
  • checked Ticket Rating
  • checked Help Topics
  • checked Canned Responses
  • checked Assign Tickets
  • checked Internal Notes
  • checked Omnichannel inboxes
  • checked Collaboration
  • checked Workflow Automation
  • checked Reporting
  • checked Live Chat
  • checked Knowledge Base
  • checked Strong Two Factor Authentication
  • checked Access Control
  • checked Data Security

Specifications

img

Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

img

Top Alternative Products

Freshdesk

Freshdesk


HelpSpot

HelpSpot


Front

Front


Vision Helpdesk

Vision Helpdesk


See all Faveo alternatives img
Freshdesk

Freshdesk


HelpSpot

HelpSpot


Front

Front


Vision Helpdesk

Vision Helpdesk


See all Groove HQ alternatives img

Send this comparison to my inbox

img Get directly in your email inbox on your Whatsapp

Similar Comparison

Faveo vs Groove HQ Comparison FAQs

Software questions,
answered

While Faveo offers customized features, Groove HQ has diverse modules. Select between Faveo or Groove HQ as per your business needs.

Both these products offer similar features but with a different approach. While Faveo emphasizes on user experiences, Groove HQ focuses on functionalities.

It all depends on the functionalities that you prefer. While Faveo offers add-ons along with essential features, Groove HQ emphasizes on customization.

No, the difference between Faveo and Groove HQ lies in terms of features and functionalities. While Faveo can be customized as per the user’s needs, Groove HQ addresses the diverse audience.

It depends upon your business requirement. Both Faveo and Groove HQ provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Faveo is customizable, Faveo offers comprehensive modules.

A Quick Comparison Between Faveo vs Groove HQ

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Faveo vs Groove HQ In terms of Features
  • Comparison Between Faveo and Groove HQ In terms of Deployment Type
  • Faveo or Groove HQ: Which Is Ideal for Your Industry
  • Which Is Better? - Faveo or Groove HQ

Comparison of Faveo vs Groove HQ In terms of Features

Faveo includes features like Multilingual, Email Template, Ticket Merging and Ticket Rating. Groove HQ is known for functionalities like Omnichannel, Collaboration, Workflow Automation and Reporting. When you compare Faveo vs Groove HQ, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Faveo and Groove HQ In terms of Deployment Type

While Faveo supports Web Based and On Premises deployment; Groove HQ is suitable for Web Based deployment. While selecting between Faveo and Groove HQ, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Faveo or Groove HQ: Which Is Ideal for Your Industry

Faveo is ideal for industries like All Industries. For All Industries, Groove HQ is a better choice. If you are confused between Faveo or Groove HQ, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Faveo or Groove HQ

Faveo and Groove HQ can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Faveo and Groove HQ during demo to decide which one is best for your business.

Add Software to Compare

close

Recommended Products

20,000+ Software Listed 20,000+ Software Listed

Best Price Guaranteed Unbiased Comparison

Free Expert
                        Consultation Read Authentic Reviews

2M+ Happy Customers 500,000+ Monthly Users