FreeTaxUSA vs TaxAct: Which is the Best Self-filing Tax Software?
Filing taxes requires reliable accounting software that fits your needs and budget. FreeTaxUSA and TaxAct are two popular tax filing platforms that offer value-driven solutions with different strengths. This comparison highlights their pricing, features, usability, and ideal use cases to help you select the best tool for tax return.
What is the Difference Between FreeTaxUSA and TaxAct?
FreeTaxUSA is known for offering free federal tax returns and low-cost state filings, targeting taxpayers who want straightforward, cost-effective tax software. It supports a variety of common IRS forms and basic to moderately complex returns with affordable add-ons.
Whereas, TaxAct provides a more feature-rich experience with tiered pricing aimed at different filer types, including self-employed users and those with more complicated tax situations. It combines competitive pricing with helpful tools designed for accuracy and maximizing tax benefits.
Detailed Feature Comparison of TaxAct and FreeTaxUSA
| Feature |
FreeTaxUSA |
TaxAct |
| IRS Form Coverage |
Supports common federal forms including Schedule C, D, E |
Extensive IRS form library including many schedules for complex returns |
| Import Capabilities |
Limited W-2 import, manual entries needed |
Auto-import of W-2 and 1099 forms |
| Deduction and Credit Finder |
Basic eligibility checks |
Advanced deduction finder and refund maximizer |
| Self-Employment Support |
Offered with paid upgrade |
Robust self-employment support and expense tracking |
| Audit Assistance |
Free audit guidance |
Audit defense available with certain packages |
| Mobile Access |
Mobile-friendly website |
Full-featured mobile apps for iOS and Android |
TaxAct differentiates itself by offering a more user-friendly, guided experience with automatic imports and tools that can help find tax savings, while FreeTaxUSA excels on price and simplicity.
Pricing and Plans Breakdown
| Feature |
FreeTaxUSA |
TaxAct |
| Basic Plan |
Starts from $7.99 |
Starts from $54.99 (include home and family) |
| Federal Filing Cost |
Free for federal returns |
Free |
| Audit Support |
Free audit support |
Some plans include audit defense |
| Customer Support |
Email and chat |
Phone, chat, and email support |
FreeTaxUSA provides a strong value proposition with free federal filing and a flat low price for states. TaxAct, while more expensive upfront, includes additional tools and options to help identify credits and deductions, often appealing to intermediate users.
Interface and User Experience
FreeTaxUSA offers a clean and straightforward interface focused on ease and speed for users comfortable entering tax information directly. It is mainly web-based and mobile-friendly but without a dedicated mobile app. In contrast, TaxAct provides a more modern and guided filing experience with a dashboard that tracks progress and flags potential errors. It offers more in-depth explanations, helpful calculators, and a mobile app for filing on the go.
Customer Support and Assistance
FreeTaxUSA offers live chat and email support, primarily during tax season, along with a comprehensive knowledge base. TaxAct provides phone, email, and chat support, with extended availability and more personalized help options, especially for premium users.
Which Tax Software Should You Choose – FreeTax or TaxAct?
Choose FreeTaxUSA if:
- You want to file your federal return for free with low-cost state returns.
- Your tax situation is straightforward, and you prefer a simple DIY approach.
- You are budget-sensitive but still want audit support.
Choose TaxAct if:
- You have somewhat complex returns or want more tools to maximize deductions.
- You prefer a guided filing experience with robust import capabilities.
- Mobile filing and responsive customer support are important to you.
Final Thoughts
FreeTaxUSA is great for taxpayers looking for affordable and reliable filing without many bells and whistles, especially for simple returns. TaxAct offers a step-up in usability and features while maintaining competitive pricing, making it suited to filers who require extra guidance and support. Depending on tax complexity and preference for help versus cost efficiency, either tax platform can serve taxpayers effectively for tax season.