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Let’s have a side-by-side comparison of Freshsales CRM vs HubSpot CRM vs Pipedrive CRM to find out which one is better. This software comparison between Freshsales CRM and HubSpot CRM and Pipedrive CRM is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Freshsales CRM or HubSpot CRM or Pipedrive CRM fits your business.
Comparison
Quick View
10 Ratings & 4 Reviews
16 Ratings & 16 Reviews
5 Ratings & 5 Reviews
Pricing
Price Plans
$ 15.00
Sales Hub Starter$ 1200.00
Sales Hub Professional-($100 /mo/seat )$ 150.00
Sales Hub Enterprise
Free Trial
Ratings
Overall ratings
Pros & Cons
Pros
1. Transparent pricing with a free tier for up to 3 users (Growth plan) and 30-d...Read more - Jennifer Chotiner Feb 13, 2025
1. Unified platform with sales, marketing, chat, and phone capabilities, elimina...Read more - Sumit Bohre Feb 13, 2025
The software offers engaging dashboards, where you can see all your notification...Read more - Vicky Feb 23, 2024
Most convenient software for contact management and lead management. I can also ...Read more - neha khatri Feb 23, 2024
Unlimited pipeline customization adapts to niche sales processes Centralized ...Read more - Palak Girdhar Feb 13, 2025
Intuitive drag-and-drop pipeline management with Kanban-style visualization AI-...Read more - Nitin Motwani Feb 13, 2025
Cons
1. Essential features like workflow automation require Pro/Enterprise plans, ...Read more - Jennifer Chotiner Feb 13, 2025
1. Advanced reporting and AI forecasting are restricted to higher-tier plans (Pr...Read more - Sumit Bohre Feb 13, 2025
In starting, it requires extra assistance to work with it. The features can be a...Read more - Vicky Feb 23, 2024
It takes time to transfer and upload the files - neha khatri Feb 23, 2024
No inventory management or payment processing for eCommerce Steep learning cu...Read more - Palak Girdhar Feb 13, 2025
Marketing and customer service tools require third-party integrations Advanc...Read more - Nitin Motwani Feb 13, 2025
Reviews
Verified customer reviews
Affordable Starter Plan, Hidden Costs for Scaling!
Jennifer Chotiner Feb 13, 2025
All-in-One CRM for Streamlined Sales and Marketing
Sumit Bohre Feb 13, 2025
The interactive dashboards are the one thing I love about Hubspot.
Vicky Feb 23, 2024
One of the most easy to use CRM software
neha khatri Feb 23, 2024
Great Customization but Limited for Scaling Businesses
Palak Girdhar Feb 13, 2025
Perfect for Sales-Focused Teams Needing Pipeline Clarity
Nitin Motwani Feb 13, 2025
Reviews with Video
Not Available
Currently no reviews are available. Please check back later
See all (3)
See all (1)
Best Use for
Business Size:
Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees
Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees
Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees
Business Type:
Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual
Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual
Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual
Industries:
All Industries
All Industries
All Industries
Features
Product features
Customisable Pipeline Views
Quote & Proposal Management
Deal Rotting
Lead Prioritization
Lead Assignment
Workflow Trigger Alerts
Custom Workflow Alerts
Event-Triggered Notifications
Interactive Voice Response (IVR) Integration
Custom Dashboards
Third Party Integrations
Document Sharing & File Storage
Activity Logging
Sales Performance Tracking
Activity Overview Reports
Conversion Reports
Sales Funnel Analysis
Lead and Deal Scoring
GDPR and CCPA Compliance
Auto Qualify Leads
Email Marketing Tools
Call Tracking and Recording
Bulk Email and SMS
Customizable Workflows
Role-Based Access Control (RBAC)
Activity History
Lead Nurturing
Audit Trails
Workflow Automation
Lead Generation
Audit Logs
Sales Forecasting
Predictive Analytics
Opportunity Management
Account Management
Territory Management
Task Management
Deal Management
Lead Qualification
Contact Segmentation
Lead Capture Automation
Task Automation
Calendar Integration
Customer Profiles
IP Whitelisting
Lead Tracking
Data Encryption
API Access
Contact Management
Personalized Dashboards
Sales Funnel Management
Sales Reports
Drip Campaigns
Opportunity Management
Email Marketing Tools Integration
Interaction History
Customer Activity Alerts
Push Notifications
Event-Triggered Notifications
Customer Insights
Real-Time alerts
Email Campaigns
Automated Sales Workflow
AI Assistants
Lead Scoring
Template and Document Management
Sales Process Task Management
Sales Projections
Error Logs
Activity Logs
Campaign Performance
Backup & Disaster Recovery
Customer Segmentation
Trigger-Based Automation
Quote Management
CRM Database
KPI Tracking
Social Media Integration
See everything about a lead in one place
Manage your pipeline with total visibility
Book More Meetings
Place Calls From Inside the CRM
Enrich Contact Records Automatically
Get Real-Time Notifications
Create and Measure Email Templates
Send Personalized Sequences
Pipeline Management Tools
Log sales activity automatically
API Integration
Data Import/Export
GDPR & Data Privacy
SLA Violations
Interactive Voice Response (IVR) Integration
Omnichannel Support
Marketing Tools Integration
Third Party Integrations
Role-Based Access Control (RBAC)
Calendar Integration
Ecommerce Integration
Data Encryption
Lead Nurturing
Crm Sales Process
Customisable Pipeline Views
Lead Assignment
System Errors/Failures
Custom Workflow Alerts
Custom Dashboards
Chatbots
Customizable Workflows
Activity History
Lead Qualification
Lead Capture Automation
Deal Rotting
Quote & Proposal Management
Document Sharing & File Storage
Forecasting & Trends
Activity Overview Reports
Conversion Reports
Sales Funnel Analysis
Lead and Deal Scoring
GDPR and CCPA Compliance
Backup & Disaster Recovery
Email Marketing Tools
Call Tracking and Recording
Task Automation
Lead Tracking
API Access
Data Encryption
Lead Nurturing
Predictive Analytics
Opportunity Management
Account Management
Territory Management
Deal Management
Goal Management
Online Lead Management
Customer Profiles
Calendar Integration
Third Party Integrations
Task Management
Audit Trails
Workflow Automation
Lead Generation
Audit Logs
Sales Forecasting
Order Management
Contact Management
Event-Triggered Notifications
Real Estate Lead Management
Gallery
Specifications
Deployment
Web based
On Premises
Web based
On Premises
Web based
On Premises
Device Supported
Desktop
Mobile
iPad
Tablet
Desktop
Mobile
iPad
Tablet
Desktop
Mobile
iPad
Tablet
Supported Platforms
Windows
Mac OS
Android
iOS
Linux
Ubuntu
Windows
Mac OS
Android
iOS
Linux
Ubuntu
Windows
Mac OS
Android
iOS
Linux
Ubuntu
Languages support
English English English Compliance Regulations:
COPPA
HIPAA
CCPA
CPRA
ECPA
COPPA
HIPAA
CCPA
CPRA
ECPA
COPPA
HIPAA
CCPA
CPRA
ECPA
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