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Groove HQ VS HelpSpot VS Zendesk

Let’s have a side-by-side comparison of Groove HQ vs HelpSpot vs Zendesk to find out which one is better. This software comparison between Groove HQ and HelpSpot and Zendesk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Groove HQ or HelpSpot or Zendesk fits your business.

Quick View

  • Rating & Review
  • Platforms
  • Recommended
  • img 3 Ratings & 0 Reviews
  • icon_ubuntu icon_desktop icon_ios icon_Android icon_mac icon_linux
  • Not Available

  • img 5 Ratings & 0 Reviews
  • icon_desktop icon_mac
  • Not Available

  • img 3 Ratings & 3 Reviews
  • icon_ubuntu icon_desktop icon_ios icon_Android icon_mac icon_linux

Pricing

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Price Plans

$ 29.00

Standard

$ 45.00

Plus

$ 70.00

Pro

View Details img

$ 699.00

HelpSpot

View Details img

$ 25.00

Support Team

$ 69.00

Suite Team

$ 149.00

Suite Professional

+ 1 more plans img

  • Free Trial
  • Lifetime Plan
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Ratings

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Overall ratings

4.5

3 Ratings & 0 Reviews

4.5

5 Ratings & 0 Reviews

4.5

3 Ratings & 3 Reviews

86% Likelihood to Recommend

Pros & Cons

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Pros

Not Available

Currently no pros are available. Please check back later

Not Available

Currently no pros are available. Please check back later

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The platform is easy to access ,and provides agent monitoring with a smooth UI. ...Read more - Ankit patidar Jun 23, 2023

Reviews

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Verified customer reviews

Rating

Madarpu Shailaja Feb 22, 2024

Rating

Ali Haider Feb 22, 2024

Rating

Nishita Goyal Feb 22, 2024

Rating

tanishq chaudhary Feb 22, 2024

Overall good ticketing tool for all types bussiness.Monitoring ticket and email migration is fantastic,

Ankit patidar Jun 23, 2023

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual

Industries:

  • imgAll Industries
  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Omnichannel Inboxes
  • checked Collaboration
  • checked Workflow Automation
  • checked Reporting
  • checked Live Chat
  • checked Knowledge Base
  • checked Strong Two Factor Authentication
  • checked Access Control
  • checked Data Security
  • checked Team collaboration
  • checked Filters
  • checked Automation
  • checked Integration
  • checked Branding
  • checked Customization
  • checked Reporting
  • checked Analytics and Reporting
  • checked Multilingual Support
  • checked Skills Based Routing
  • checked SLA Management
  • checked Community Forums
  • checked Knowledge Base
  • checked Workflow Automation
  • checked Multi Channel Support
  • checked Ticketing System
  • checked Mobile apps

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish
  • imgEnglish

Compliance Regulations:

  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA
  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA
  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA

Alternatives

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Top Alternative Products

Freshdesk

Freshdesk


Desku

Desku


SolarWinds Web Help Desk

SolarWinds Web Help Desk


Help Scout

Help Scout


See all Groove HQ alternatives img
Freshdesk

Freshdesk


Desku

Desku


SolarWinds Web Help Desk

SolarWinds Web Help Desk


Help Scout

Help Scout


See all HelpSpot alternatives img
Freshdesk

Freshdesk


Desku

Desku


SolarWinds Web Help Desk

SolarWinds Web Help Desk


Help Scout

Help Scout


See all Zendesk alternatives img

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