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Kustomer VS Zendesk VS Zoho Desk

Let’s have a side-by-side comparison of Kustomer vs Zendesk vs Zoho Desk to find out which one is better. This software comparison between Kustomer and Zendesk and Zoho Desk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Kustomer or Zendesk or Zoho Desk fits your business.

Quick View

  • Rating & Review
  • Platforms
  • Recommended
  • img 4 Ratings & 0 Reviews
  • icon_ubuntu icon_desktop icon_mac icon_linux
  • img 3 Ratings & 3 Reviews
  • icon_ubuntu icon_desktop icon_ios icon_Android icon_mac icon_linux
  • img 3 Ratings & 0 Reviews
  • icon_desktop icon_ios icon_Android

Pricing

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Price Plans

$ 89.00

Enterprise

$ 139.00

Ultimate

View Details img

$ 25.00

Support Team

$ 69.00

Suite Team

$ 149.00

Suite Professional

+ 1 more plans img

$ 9.00

Express

$ 20.00

Standard

$ 35.00

Professional

+ 1 more plans img

  • Free Trial
  • Lifetime Plan
  • img
  • img
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Ratings

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Overall ratings

4.2

4 Ratings & 0 Reviews

92% Likelihood to Recommend

4.5

3 Ratings & 3 Reviews

86% Likelihood to Recommend

4.0

3 Ratings & 0 Reviews

93% Likelihood to Recommend

Pros & Cons

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Pros

Not Available

Currently no pros are available. Please check back later

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The platform is easy to access ,and provides agent monitoring with a smooth UI. ...Read more - Ankit patidar Jun 23, 2023

Not Available

Currently no pros are available. Please check back later

Reviews

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Verified customer reviews

Rating

Enrique Beltranreyes Dec 15, 2024

Rating

Arman Mohd Khan Aug 24, 2024

Overall good ticketing tool for all types bussiness.Monitoring ticket and email migration is fantastic,

Ankit patidar Jun 23, 2023

Rating

Suraj King Kumar Jan 20, 2025

Rating

sweety getsiyal Jul 11, 2024

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual

Industries:

  • imgAll Industries
  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Customer Management
  • checked Self Service
  • checked Context Cards
  • checked Collaboration
  • checked Live Chat
  • checked Knowledge Base
  • checked Sentiment
  • checked Reporting & Analytics
  • checked Analytics and Reporting
  • checked Multilingual Support
  • checked Skills Based Routing
  • checked SLA Management
  • checked Community Forums
  • checked Knowledge Base
  • checked Workflow Automation
  • checked Multi Channel Support
  • checked Ticketing System
  • checked Mobile apps
  • checked Ticket Management
  • checked Alerts & Notifications
  • checked CRM Integration
  • checked Mobility
  • checked Self-Service System
  • checked Layout Management
  • checked Time Tracking
  • checked Reports
  • checked Third Party Integration
  • checked Customization
  • checked Security
  • checked Manager Self Service
  • checked Agent Management
  • checked Social Network
  • checked Call Center Management
  • checked Knowledge Base

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish
  • imgEnglish

Compliance Regulations:

  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA
  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA
  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA

Alternatives

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Top Alternative Products

Freshdesk

Freshdesk


Desku

Desku


SolarWinds Web Help Desk

SolarWinds Web Help Desk


HelpSpot

HelpSpot


See all Kustomer alternatives img
Freshdesk

Freshdesk


Desku

Desku


HelpSpot

HelpSpot


SolarWinds Web Help Desk

SolarWinds Web Help Desk


See all Zendesk alternatives img
Freshdesk

Freshdesk


SolarWinds Web Help Desk

SolarWinds Web Help Desk


Help Scout

Help Scout


HelpSpot

HelpSpot


See all Zoho Desk alternatives img

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