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Brand: BizSolutions
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Features
Real-Time Messaging AI Reply Suggestions Website Chat Widget Multilingual Chat Support Mobile App Access See all 
Real-Time Messaging Enables instant communication between customers and agents through a responsive chat interface with smooth interactions. AI Reply Suggestions Provides smart AI-powered response suggestions that help agents answer customer queries faster with improved accuracy. Website Chat Widget Embeddable chat widget allows businesses to connect with visitors directly on their website in real time for quick support. Multilingual Chat Support Auto-translates messages instantly so agents and customers can communicate easily without language barriers across regions. Mobile App Access Supports Android and iOS apps enabling teams to chat and manage customer interactions on the go from any device easily. Quick Reply Templates Allows agents to create reusable canned responses that boost efficiency and reduce repetitive typing for common inquiries. User Management Lets admins add, remove, and manage team members, roles, and permissions to maintain proper access and operational control. Chat History Storage Stores full conversation transcripts securely, allowing teams to review past interactions for context and improved service. Custom Branding Lets businesses add their logo, colors, and styles to personalize the chat interface and enhance brand consistency. White-Label Support Provides an option to remove BizChat branding entirely, enabling companies to present the platform as their own solution. Alerts & Notifications Sends instant notifications for new messages and customer activity, ensuring agents never miss important interactions. File Sharing Allows users to send images, documents, and attachments smoothly within chat for faster resolution and better support quality. Multi-Channel Access Lets teams access the platform via web, desktop, and mobile, ensuring consistent communication across all devices used. Dashboards Provides insights into chat volume, response speed, and customer engagement metrics to improve team performance and outcomes. Customer Queue Management Organizes incoming customer chats in a structured queue so support teams can prioritize and handle requests efficiently. Conversation Tags Allows tagging chats with labels to categorize issues, making follow-ups and support tracking easier for the entire team. 
UAE
India