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BizChat

Brand: BizSolutions

  • 4.1

  • 3 Ratings

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Starting Price
$25

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  • Pricing

  • Features

  • Specification

  • Review

Starting at $25

BizChat Pricing & Plans

Base Subscription
Starting at $25
    • Licenses

      Licenses
      Licenses
    • Monthly

      Monthly
      Monthly

Key Features

  • Chat messaging app account

  • Web plugin

  • Auto translate chat messages

  • Ticketing system

  • Emailing functionality

  • Single company support

White Label
Starting at $55
    • Licenses

      Licenses
      Licenses
    • Monthly

      Monthly
      Monthly

Key Features

  • Chat messaging app account

  • Web plugin

  • Auto translate chat messages

  • Ticketing system

  • Emailing functionality

  • Single company support

BizChat Features

  • icon_check Real-Time Messaging
    Enables instant communication between customers and agents through a responsive chat interface with smooth interactions.
  • icon_check AI Reply Suggestions
    Provides smart AI-powered response suggestions that help agents answer customer queries faster with improved accuracy.
  • icon_check Website Chat Widget
    Embeddable chat widget allows businesses to connect with visitors directly on their website in real time for quick support.
  • icon_check Multilingual Chat Support
    Auto-translates messages instantly so agents and customers can communicate easily without language barriers across regions.
  • icon_check Mobile App Access
    Supports Android and iOS apps enabling teams to chat and manage customer interactions on the go from any device easily.
  • icon_check Quick Reply Templates
    Allows agents to create reusable canned responses that boost efficiency and reduce repetitive typing for common inquiries.
  • icon_check User Management
    Lets admins add, remove, and manage team members, roles, and permissions to maintain proper access and operational control.
  • icon_check Chat History Storage
    Stores full conversation transcripts securely, allowing teams to review past interactions for context and improved service.
  • icon_check Custom Branding
    Lets businesses add their logo, colors, and styles to personalize the chat interface and enhance brand consistency.
  • icon_check White-Label Support
    Provides an option to remove BizChat branding entirely, enabling companies to present the platform as their own solution.
  • icon_check Alerts & Notifications
    Sends instant notifications for new messages and customer activity, ensuring agents never miss important interactions.
  • icon_check File Sharing
    Allows users to send images, documents, and attachments smoothly within chat for faster resolution and better support quality.
  • icon_check Multi-Channel Access
    Lets teams access the platform via web, desktop, and mobile, ensuring consistent communication across all devices used.
  • icon_check Dashboards
    Provides insights into chat volume, response speed, and customer engagement metrics to improve team performance and outcomes.
  • icon_check Customer Queue Management
    Organizes incoming customer chats in a structured queue so support teams can prioritize and handle requests efficiently.
  • icon_check Conversation Tags
    Allows tagging chats with labels to categorize issues, making follow-ups and support tracking easier for the entire team.

BizChat Specifications

Supported Platforms
Windows Windows iOS iOS Android Android MacOS MacOS
Devices
Desktop Desktop Mobile Mobile
Deployment
Cloud-Based Cloud-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Startups Medium Business Enterprises
Customer Support
Email Communities
Language
English
Training Resources
Videos
AI Features
AI Integrated

BizChat Review

4.1

Out of 5

img

Overall Rating

Based on
3 Verified Ratings

Rating Breakdown

  • Features 3.6
  • Value for Money 4.5
  • Ease of Use 4.5
  • Customer Support 4

80% Recommend this Product

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.