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LiveAgent

Brand : Quality Unit

Starting at

$ 19

Save Extra with 2 Offers

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LiveAgent LiveAgent is one of the most trusted customer service software, used by thousands of organizations. In order to scale your business venture, you have to remodel your customer relation significantly with the help of the latest tech tools. LiveAgent help desk software adds a live chat suppo...Read more

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LiveAgent Software Pricing, Features & Reviews

LiveAgent

LiveAgent is one of the most trusted customer service software,  used by thousands of organizations. In order to scale your business venture, you have to remodel your customer relation significantly with the help of the latest tech tools.

LiveAgent help desk software adds a live chat support system for your customers in real-time response without any delay. If you have facilities such as instant chat, email, social share, etc. then customer satisfaction will be better along with your conversion rates. Everybody is using online mediums for their requirements and if you can make a software for helpdesk, then chatting while shopping on your website will give an extra edge for your business.

LiveAgent works excellent as a ticketing software, since, it transforms every mail into tickets for better convenience. If you are facing trouble due to plenty of emails and messages, then LiveAgent software for ticketing will save you from your miseries by stocking every mail and messages in one single box which will be easy to manage and operate for better customer service.

Pricing and plans

The Pricing of LiveAgent is starts at USD 19 per month for a Small business plan at techjockey.com, and there are some other plan:

  1. Small businessUSD 19 per month.

  2. Medium businessUSD 35 per month.

  3. Large businessUSD 59 per month.

  4. EnterpriseUSD 85 per month.


We have discounts going on over the year so to avail such exciting offers contact us via our chat service or request for a callback.

LiveAgent is one of the best helpdesk & ticketing tool for your business to improve customer service relations. This application can be used by any organization, starting from SMEs to startups and enterprises. The reasons why this application is the most used help desk software are because of the following functions it provides:

  • Ticket management; automated ticket distribution to save time and effort
  • 39 translations of languages available
  • Email marketing and billing management
  • Real-time live chat facility
  • Overview of analytical performance

LiveAgent Pricing & Plans

Small business
  • Ticketing
  • Live chat
  • Integrations
  • Integration
  • Security
  • Knowledgebase
  • Customer Portalv
  • Automation rules
    • Licenses
    • Monthly
Starting at $ 19
Medium business
  • Everything in Small plan
  • Call center & IVR
  • Sound configuration
  • Integration
  • Security
  • Time Rules
  • Reports
  • Proactive chat invitations
    • Licenses
    • Monthly
Starting at $ 35
Large business
  • Everything in Medium plan
  • SSO
  • WhatsApp, Telegram & Facebook
  • Integration
  • Security
  • Custom roles
  • Time tracking & Audit log
  • Facebook
    • Licenses
    • Monthly
Starting at $ 59
Enterprise
  • Everything in Large plan
  • Almost unlimited
  • Dedicated account manager
  • Priority support
  • Assisted channels integration
  • Branding Free
    • Licenses
    • Monthly
Starting at $ 85

Get LiveAgent Demo

We make it happen! Get your hands on the best solution based on your needs.

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LiveAgent Features

  • icon_check Ticket Management Universal inbox Ticketing Hybrid ticket stream Automated ticket distribution To solve button Rules Time
  • icon_check Live Chat Real-time chat Proactive chat invitations Chat button gallery Chat button animations Chat invitation gallery Chat
  • icon_check Universal Inbox Hub Streamline all incoming customer inquiries from email, chat, and social media into one unified and organized team dashboard.
  • icon_check Real-Time Live Chat Engage with website visitors instantly using a fast and reliable chat widget that supports custom branding and animations.
  • icon_check Social Media Bridge Connect your Facebook, Instagram, and X accounts to reply to comments and direct messages without switching various apps.
  • icon_check Integration API Zapier Email marketing Billing management eCommerce CMS CRM Project management Collaboration
  • icon_check Security Ban IPs 2-Step Verification HTTPS Encryption GDPR
  • icon_check Built-in Call Center Manage inbound and outbound professional phone calls with full recording, IVR, and smart routing directly in your browser.
  • icon_check Comprehensive KB Tool Create a professional self-service knowledge base and FAQ section to help your customers find answers quickly on their own.
  • icon_check Live Visitor Tracking Monitor exactly what your website visitors are viewing in real-time to provide proactive and highly relevant chat support.
  • icon_check Internal Agent Chats Facilitate team collaboration with built-in private messaging that allows agents to discuss complex tickets behind the scenes.
  • icon_check SLA Management Define and track Service Level Agreements to ensure your support team meets critical response and resolution time targets.
  • icon_check Agent Collision Tool Prevent multiple agents from working on the same ticket simultaneously with real-time visual indicators and locking tools.
  • icon_check Customer Portal Pro Provide your clients with a dedicated login area where they can track their ticket status and browse help documentation.
  • icon_check Gamification Engine Boost agent productivity and morale by using badges, levels, and leaderboards to reward high-quality customer service work.
  • icon_check Proactive Chat Increase your sales conversions by automatically sending personalized chat invitations to visitors on specific web pages.

LiveAgent Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Integration:
  • Training:
  • Language:
  • AI Features:
  • Technology:
  • Compliance Regulation:
  • Ubuntu Windows iOS Android MacOS Linux
  • DesktopMobileTabletiPad
  • Web-Based, Perpetual
  • All Industries
  • All Businesses
  • Individual, Small Business, Startups, Medium Business, Enterprises, SMBs, SMEs, Freelancers
  • Phone, Email, Live Chat, Forums
  • API Integration
  • Live Online, Webinars, Documentation, Videos
  • English
  • AI Integrated
  • Next Generation
  • HIPAA, CCPA

LiveAgent Reviews

90%

Have recommended this product

Overall Score

4.6/5
Based on 4 Reviews

Review this product

Your valuable feedback helps others like you make a better decision.

BG

Bhavin gada

Verified reviewer:linkedin_verify

User

Reviewed on: Oct 19, 2018

4.6/5

“I am highly highly satisfied with the service”

Pros :

Cons :

Features

4.9/5

Value for Money

4.9/5

Customer Support

4.3/5

Ease of Use

4.1/5

Likely to Recommend

8/10
AK

Avinash Kumar

Verified reviewer:linkedin_verify

User

Reviewed on: Oct 12, 2018

5/5

“Very Helpful Company”

Pros :

Cons :

Features

4.7/5

Value for Money

4.3/5

Customer Support

4/5

Ease of Use

4.8/5

Likely to Recommend

10/10
S

Sudhesh

User

Reviewed on: Sep 25, 2018

4.5/5

“I like it and even my father can use it”

Pros :

Cons :

Features

4.5/5

Value for Money

4.5/5

Customer Support

5/5

Ease of Use

4.5/5

Likely to Recommend

10/10

Quality Unit Company Details

Brand Name Quality Unit
Information Quality Unit creates B2B cloud applications.
Founded Year 2004
Director/Founders Andrej Harsani, Viktor Zeman
Company Size 1-100 Employees
Other Products Post Affiliate Pro

LiveAgent FAQ

A LiveAgent Productivity Software is compatible with Windows and IOS operating systems.
A LiveAgent Productivity Software app is not available.
A LiveAgent Productivity Software supports Web-Based.
A The Pricing of LiveAgent is starts at USD 19 per month for a Small business plan at techjockey.com.
A LiveAgent Productivity Software is typically used in All Industries.
A LiveAgent Productivity Software demo is available for free at Techjockey.
A LiveAgent Productivity Software offers a free trial. However, the premium plan with advanced features available at Techjockey.
A For LiveAgent Productivity Software installation, insert the given CD/USB flash storage in your system and open the Setup Wizard to get started.
A LiveAgent Productivity Software helps with Ticket Management,Live Chat,Social Media Integration and Analytics and Reporting. It's a complete solution for Multilingual,Mobile Support,Integration and Security.

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