CloudTalk

What is CloudTalk?

CloudTalk is a call center software that helps sales, support, and hiring teams manage calls easily. It works in over 160 countries with clear, reliable voice calls and features like AI voice agents, smart call routing, and integrations with tools like CRMs.

The software automates repetitive tasks, reduces missed calls, and boosts team productivity. It offers tools for live coaching, call analytics, and messaging via SMS or WhatsApp. 

CloudTalk is cloud-based, flexible, and scalable, making it ideal for remote or growing teams. You can try it with a free demo.

Why Choose CloudTalk Software?

• Global Telephony Coverage: Operates in 160+ countries with reliable voice infrastructure for clear calls.
• High Uptime Reliability: Ensures 99.999% uptime with multiple carriers and redundant servers.
• Scalable Infrastructure: Supports remote, global, or growing teams with fallback routing.
• Efficient Parallel Dialer: Enables calling 10X more people, saving time on outbound calls.
• Voicemail Detection: Automatically detects voicemails to focus on high-value conversations.
• Smart Call Routing: Uses condition-based routing to reduce missed calls and handle spikes.
• Integrated Messaging: Supports international SMS and WhatsApp for improved engagement.
• Power Dialer Efficiency: Saves 90% of agents' time by automating dialing tasks.
• Increased Call Volume: Boosts monthly call volume by 150% for enhanced productivity.
• Real-Time Coaching Tools: Allows live listening, whispering, or barging in for immediate support.

Benefits of CloudTalk Software

• Customizable Call Analytics: Provides a dashboard to track call volumes, outcomes, and agent stats.
• Streamlined Agent Training: Saves 2 hours daily by enabling self-paced review of top-performing calls.
• High Agent Call Capacity: Supports up to 100 calls per day per agent for maximum efficiency.
• AI-Powered Call Reviews: Reduces call review time by 50% with AI conversation intelligence.
• 24/7 AI Voice Agents: Deploys AI agents built in minutes to handle routine calls round-the-clock.
• Versatile AI Use Cases: Supports tasks like sales reminders, intake, and feedback collection.
• Extensive Integrations: Offers 100+ built-in integrations with CRMs like Salesforce and HubSpot.
• Workflow Automation: Integrates with Zapier, Make, or CloudTalk’s automation builder for flexibility.
• Reduced Missed Calls: Cuts missed calls from 80% to 16% while scaling agent teams.
• Improved Call Connections: Delivers a 40% lift in call connections for pre-sales efficiency.

CloudTalk Pricing

CloudTalk price starts at $27 at Techjockey USA

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.