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CloudTalk

Brand : CloudTalk

Starting at

$ 25

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CloudTalk helps businesses make and manage calls worldwide easily, automate routine tasks, and improve customer communication and sales efficiency. ...Read more

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CloudTalk Software Pricing, Features & Reviews

What is CloudTalk?

CloudTalk is an AI-powered call center software that integrates directly with Salesforce, helping teams streamline their calling processes and keep all data synchronized.

It offers calling features across 160 countries with local numbers, making it easy to maintain a local presence globally. CloudTalk includes AI Voice Agents to automate routine inbound and outbound calls, increasing efficiency.

The software has a sales dialer with features like preview dialing, power dialing, parallel calls, and voicemail drop. It provides conversation intelligence with real-time transcription, summaries, and call analytics to improve customer interactions.

Users can make calls with one click, have automatic logging, and screen pop-ups within Salesforce. CloudTalk is designed to boost call volume, connect rates, and customer satisfaction while simplifying complex telephony needs.

Why Choose CloudTalk Software?

  • Native Salesforce Integration: Seamlessly sync calls and data with Salesforce CRM.
  • Global Calling with Local Numbers: Make calls worldwide with local presence in 160 countries.
  • AI Voice Agents: Automate routine inbound and outbound calls with intelligent agents.
  • Sales Dialer Features: Use preview, power parallel dialing, and voicemail drop to boost outbound calls.
  • Conversation Intelligence: Get real-time call transcriptions, summaries, and detailed analytics.
  • Click-to-Call and Auto-Logging: Easily make calls and automatically log them in Salesforce with screen pop-ups.
  • Parallel Dialer for Efficiency: Dial multiple numbers simultaneously to connect faster.
  • Smart Routing and Call Queues: Direct callers based on conditions and reduce missed calls.
  • International SMS and WhatsApp Messaging: Enhance engagement by messaging customers globally.
  • Live Call Monitoring & Coaching: Managers can listen, whisper guidance, or barge in during calls

Benefits of CloudTalk Software

  • AI Call Analysis: Auto-generate summaries, track sentiment, and identify key conversation topics.
  • 24/7 AI Voice Agents: Handle calls nonstop without human fatigue.
  • Reduced Wait Times and Missed Calls: Drastically cut call abandonment and answer more calls.
  • Automated Dialing & Logging: Save agents time by automating repetitive tasks.
  • Increased Agent Productivity: Enable agents to handle more calls efficiently.
  • Cloud-Based Flexibility: No hardware needed, easy to scale and maintain.
  • Comprehensive Dashboards: Monitor call volumes, outcomes, and agent performance easily.
  • Scalable for Multiple Teams: Suitable for sales, support, operations, and hiring departments.
  • Efficient Onboarding: New hires train faster by listening to top-performing call recordings.
  • Reliable 24/7 Support: Continuous customer service and technical assistance.

CloudTalk Pricing

CloudTalk price starts at USD 25 at techjockey.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

CloudTalk Pricing & Plans

Starter (Billed Annually)
  • Unlimited inbound & intracompany calls
  • Click to call
  • Automated call distribution
  • Mobile app
    • Users
    • Monthly
Starting at $ 25
Essential (Billed Annually)
  • Advanced analytics with unlimited history
  • Real-time client dashboard
  • Integrations to other systems
  • Open API
    • Users
    • Monthly
Starting at $ 29
Expert (Billed Annually)
  • Salesforce integration
  • Power Dialer, Smart Dialer
  • Call Monitoring (Call Barging, Call Whispering)
  • Speech to text
    • Users
    • Monthly
Starting at $ 49

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CloudTalk Features

  • icon_check Call Queuing Efficiently organizes incoming calls in a queue to ensure no call is missed.
  • icon_check Call Recording Records calls for quality control, training, and compliance purposes.
  • icon_check Internal Call Transfer Allows seamless transfer of calls within the team or departments.
  • icon_check Voicemail Provides voicemail services for missed calls with message notifications.
  • icon_check Toll Free Number Offers toll-free phone numbers for customers to call without charges.
  • icon_check SMS integration & Notification Supports sending and receiving SMS, including notifications to enhance communication.
  • icon_check Teamwork & Communication Facilitates collaboration with team messaging, call monitoring, and coaching tools to improve customer interaction.

CloudTalk Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Language:
  • Windows iOS Android MacOS Linux
  • DesktopMobile
  • Web-Based
  • Contact Center
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises, SMBs, SMEs
  • English

CloudTalk Reviews and Ratings

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CloudTalk Company Details

Brand Name CloudTalk
Information Remote ready call center software for sales and customer service teams.
Founded Year 2018
Director/Founders Martin Malych, Viktor Vanek
Company Size 1-100 Employees

CloudTalk FAQ

A The pricing details for CloudTalk start at USD 25 at techjockey.com.
A Yes, CloudTalk mobile app is available on iOS and Android.
A CloudTalk works on Windows, Linux, and macOS operating systems.
A Yes, CloudTalk free trial is available.
A CloudTalk functions by integrating AI-powered voice agents and dialers with CRM systems like Salesforce to automate and streamline business calling workflows globally.
A CloudTalk is used by sales, support, operations, and hiring teams looking to enhance calling efficiency and customer engagement.
A Yes, CloudTalk offers a free demo to let potential users explore its features.
A No, CloudTalk is not available for free.

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