About Freshcaller

Freshcaller is a complete call center on the cloud that lets you set up hotlines in over 40 countries. Freshcaller assists businesses that are focused on reaching customers through inbound or outbound calls. It can also be used by various internal teams such as sales, marketing, support, etc., that are interested in having dedicated phone systems for solving unique challenges.

Freshcaller Specification

Deployment

  • Web

    web-based

Operating system

  • W

    Windows

Freshcaller is best suitable for

Size :

1-10

11-15

16-200

201-500

501-1000

1001-5000

5000+

Organization type :

SMEs

Mid Market

Enterprise

Govt

PSUs

Startups

Agencies

Industries :

  • Contact Center

About Freshworks

Business software is clunky, expensive, hard to setup and frustrating to use. Countless hours are wasted trying to customize these solutions and they often require expensive professional services to get everything to work. In the end, the solution becomes so complex that businesses need to hire full-time employees to babysit the software. Freshworks believe your business deserves better software - software that’s ready to go, easy to setup and use, and requires minimal customization. All of Freshworks products live up to this promise and are backed by their world-class support. And the best part is, you don’t have to break the bank to get them working. Today, over 150,000 companies trust Freshworks software to run their business.
view more products by Freshworks

Freshcaller plans and pricing

Web-based

Blossom - FreshCaller

Rs. 1799.00 ( Per User Per Month )

  • Advanced Call Queues.
  • Blind Transfer.
  • Business Hours.
  • Call Masking.
  • Call Recording.
  • IVR (phone trees).
  • SIP Connections.
  • Voicemail.

Garden - FreshCaller

Rs. 3099.00 ( Per User Per Month )

  • Advanced Call Queues.
  • Blind Transfer.
  • Business Hours.
  • Call Masking.
  • Call Recording.
  • IVR (phone trees).
  • SIP Connections.
  • Voicemail.
  • Advanced Call Metrics.
  • After Call Work.
  • Call Barging.
  • Conference Calling.
  • Custom Call Center Reports.
  • Call Monitoring.
  • European data center.
  • Non-Business Hours Routing.
  • Smart Escalations.
  • Warm Transfer.

Estate - FreshCaller

Rs. 4999.00 ( Per Month )

  • Basic Call Queues
  • Buy Local/Toll-free Numbers
  • Custom Greetings
  • Ringtone Customization
  • Contexual Conversations
  • Forward to Phone
  • Number Porting
  • Advanced Call Queues
  • Business Hours
  • Call Masking
  • Call Recording
  • IVR (phone trees)
  • Voicemail
  • Context Transfer through Notes
  • Call Center Analytics

Blossom - FreshCaller

Rs. 15588.00 ( Per Year )

  • Advanced Call Queues.
  • Blind Transfer.
  • Business Hours.
  • Call Masking.
  • Call Recording.
  • IVR (phone trees).
  • SIP Connections.
  • Voicemail.

Garden - FreshCaller

Rs. 31188.00 ( Per Year )

  • Advanced Call Queues.
  • Blind Transfer.
  • Business Hours.
  • Call Masking.
  • Call Recording.
  • IVR (phone trees).
  • SIP Connections.
  • Voicemail.
  • Advanced Call Metrics.
  • After Call Work.
  • Call Barging.
  • Conference Calling.
  • Custom Call Center Reports.
  • Call Monitoring.
  • European data center.
  • Non-Business Hours Routing.
  • Smart Escalations.
  • Warm Transfer.

Estate - FreshCaller

Rs. 87978.00 ( Per Year )

  • Advanced Call Queues.
  • Blind Transfer.
  • Business Hours.
  • Call Masking.
  • Call Recording.
  • IVR (phone trees).
  • SIP Connections.
  • Voicemail.
  • Advanced Call Metrics.
  • After Call Work.
  • Call Barging.
  • Conference Calling.
  • Custom Call Center Reports.
  • Call Monitoring.
  • European data center.
  • Non-Business Hours Routing.
  • Smart Escalations.
  • Warm Transfer.
  • Abandoned Call Metrics.
  • Holiday Routing.

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Freshcaller Faqs

Below are some frequently asked questions for Freshcaller

Q. Why use Freshcaller?

Freshcaller is a complete call center on the cloud that lets you set up hotlines in over 40 countries. Freshcaller assists businesses that are focused on reaching customers through inbound or outbound calls. It can also be used by various internal teams such as sales, marketing, support, etc., that are interested in having dedicated phone systems for solving unique challenges.


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