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Cube Call centre Solution
Cube Call centre Solution
Cube Call centre Solution

Cube Call centre Solution

Brand: Cube Software

  • 4.7

  • 3 Ratings & 3 Reviews

Cube Call Center Solution has assisted numerous small to medium-sized business operations across the country. This call centre software supports auto-predictive dialler that facilitates call center employees to make quicker calls. The contact centre software enables users to attend a large number of calls and track them efficiently.It supports both domestic and international calls for inbound and...

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Starting Price
₹150,000 excl.GST
₹ 177,000 incl. GST

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Starting at ₹150,000

Cube Call centre Solution Software Overview

What is the Cube Call Center Solution?

Cube Call Center Solution has assisted numerous small to medium-sized business operations across the country. This call centre software supports auto-predictive dialler that facilitates call center employees to make quicker calls. The contact centre software enables users to attend a large number of calls and track them efficiently.It supports both domestic and international calls for inbound and outbound processes.

Cube contact center solution helps businesses enhance their relationship with customers through voice logger, email, SMS IVR, predictive dialer and other functionalities. This telecom software can be used by call centers of all kinds. Sales teams can integrate it with their CRM solutions and report their workflows automatically. Cube Call Center Solution tracks the callers’ data for lead generation purposes.

It covers several sectors across India like police department, educational fields, BPO Sector, medical Sector, health and insurance department, hotels and so on.

Features offered by Cube Call Center Solution:

Here is a list of features offered by Cube Call Center Solution for a quick overview of the software:

  1. best IVR System
  2. Voice logger
  3. Pre-built CRM module
  4. Email
  5. Fax
  6. SMS
  7. Voice mail
  8. Predictive dialler
  9. Progressive dialler
  10. Reports

Benefits of Cube Call Center Solution:

Here are a few benefits of Cube Call Center Solution:

  1. Improvement in the quality of customer service
  2. Enhanced and automated reporting
  3. Significant growth in productivity and efficiency
  4. The escalation in call management, i.e., users can manage their calling list efficiently.
  5. Increase in communication and responsibility
  6. Reduction in non-operational expenditures

Price of Cube Call Center Solution in India

Cube call centre software price starts at Rs 177000/- per quantity. For more details, you can request a callback from the product expert.

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Cube Software Company Details

Founded Year:  1991

Cube is a financial planning and analysis software that empowers finance teams and businesses in delivering insights. It provides the capabilities to deliver custom reports for regulatory groups, executives, team leads, and key stakeholders.

Director/Founders Josh Holat / Christina Ross
Company Size 1-100 Employees

Cube Call centre Solution Pricing & Plans

Inbound Licence
Key Features
  • True predictive dialing
  • Comprehensive CRM
  • Call conferencing
  • Call Recording
  • Agent monitoring
  • Agent statistics
  • Real-time campaign manipulation

Calculated Price

165000 Exclusive of all taxes
  • Options

    • Quick Start Guide (User(s))

      Quick Start Guide (User(s))
      Quick Start Guide (User(s))
Installation (Price: ₹ 15000)
  • Installation
    1

Key Features

  • True predictive dialing

  • Comprehensive CRM

  • Call conferencing

  • Call Recording

  • Agent monitoring

  • Agent statistics

  • Real-time campaign manipulation

Cube Call centre Solution Features

  • icon_check True predictive dialing
    This call center software offers predictive diallers for quick and efficient inbound and outbound operations. 
  • icon_check Comprehensive CRM
    The software integrates with CRM solution that assists in managing the callers’ details for lead generation.
  • icon_check Call conferencing
    Operators can take conference call with their managers for better service provisions. 
  • icon_check Call Recording
    The software records all the calls made by agents for training and learning purposes. 
  • icon_check Agent monitoring
    Call center managers can monitor the call agent’s performance in real-time. They can access the database easily.
  • icon_check Agent statistics
    Managers get access to a performance report of the call agents for assessment and appraisal.  
  • icon_check Real-time campaign manipulation
    Organizations can change the message of any campaign and reform workflows in real-time.
  • icon_check Lead IVR Feature
    This call center software enables users to offer an IVR message to the leads for confirmation. 
  • icon_check Reports
    The software generates reports for the performance of your customer support team and helps analyse the
  • icon_check Voice Mail
    Call centre agents can send and receive voice mail messages to and from their customers. 
  • icon_check Progressive Dialer
    Progressive diallers enable call agents to minimize time wasted between calls by automatically dialing a number. 
  • icon_check Email & SMS Integration
    The software integrates email and SMS communication modules for better interaction. 
  • icon_check Online Fax
    Cube Call Center Solutions integrates with popular fax machines to share documents quickly and

Cube Call centre Solution Specifications

Supported Platforms
Windows Windows
Devices
Desktop Desktop
Deployment
Cloud-Based Cloud-Based Perpetual Perpetual
Suitable For
Contact Center
Business Specific
All Businesses
Business Size
Small Business Medium Business SMBs SMEs
Customer Support
Email
Language
English
Training Resources
Videos

Explore the Best Alternative Solutions Similar to Your Business Size and Needs

Cube Call centre Solution Reviews

4.7

Out of 5

img

Overall Rating

Based on
3 Verified Reviews

Rating Breakdown

  • Features 4.6
  • Value for Money 4.4
  • Ease of Use 4.6
  • Customer Support 4.4

86% Recommend this Product

Add Review

laxman mewada

User

4.8

Reviewed on: Feb 4, 2019

Techjockey Verified

“One can find variety of decisions”

Pros

Simple to utilize, such huge numbers of Reports, Easy setup with instruments, user friendly UI, Variety of decisions

Cons

NO CONS

Bhakti Mishra

User

4.8

Reviewed on: Jun 20, 2018

Techjockey Verified

“This website is helpful”

Pros

They provided information I may not have found otherwise. We are considering two of the solutions they recommended, and at least one of them we were unlikely to know about otherwise. The followup calls from the solution providers were a little aggressive--but overall it was a worthwhile exercise and I would recommend Techjockey.

Cons

N/A

Vivek Verma

User

4.7

Reviewed on: Jun 13, 2018

Techjockey Verified

“They suggested several good matches ”

Pros

Very quick response from initial enquiry, good providers were recommended who likewise followed up very quickly.

Cons

N/A

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Can I get customized solutions?

Yes, you can customize the entire software according to your necessities. It includes the features you want to include or exclude, adding logo, etc.

What are the minimum of users?

Cube Call Center Software provides service for at least 5 users.

Does Cube call centre software support outbound sales activities?

This customer care software works for both inbound and outbound sales workflows.

What are system requirements for Cube Call Center software?

The minimum system requirements for this call center is windows 7, 8, or 10 operating system.

Can I manage shift timings with this software?

Yes, users can regulate shift workhours according to their preferences.

How many users are supported with a single Cube call centre software license?

Cube Call Center Software license supports up to 5 users.

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.