Call recording Analyze each customer conversation to understand the requirements of your callers. Call tracking Track and monitor all your business calls to ensure you do not miss any potential leads. Push reports Get detailed analytical reports of your business calls via an SMS or email. Live dashboard Monitor the number of calls connected and missed by each department in your organization. Live call info Get ongoing call details for each incoming phone call directly on the web panel. Performance reports Analyze your business’s daily call traffic and measure the performance of your agents on calls.

Multi level IVR Customise and create an IVR to project your business as big and professional. After hours call routing Receive calls even when you are not in office to stay available for your callers 24*7. Live call transfer Transfer calls without disconnecting ongoing calls to enhance your callers’call experience. Voicemail facility Attend to your missed calls and customer queries even after working hours. Intercom facility Transfer calls to agents through extension dialing to improve your internal communication. Call forwarding Forward business calls instantly to reduce the waiting time of your callers.

Get notified about important updates to improve your business’s internal communication.

Integrate your existing CRM with MyOperator to access your call logs from one place.