Freshdesk Contact Center

Call Center Software

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Freshdesk Contact Center Alternatives

Cube Call centre Solution

Call Center Software

Get Free Demo

Cube Call centre Solution Alternatives

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Platform

Starting Price

₹ 1399.00 /month

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Starting at

₹ 150000.00 /Quantity

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Contact Center

Contact Center

Inbound Call Center
Queue Callback
Omnichannel Routing
Service Level Monitoring
Speech Enabled IVR

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True predictive dialing
Email & SMS Integration
Progressive Dialer
Voice Mail
Reports

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Overall

4.7(3)

Features

4.6

Ease of Use

4.6

Value for Money

4.4

Customer Support

4.4

Likelihood to Recommend

72%

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pros-list-icon Very quick response from initial enquiry, good providers were recommended who likewise followed up very quickly. Posted - Jun 13, 2018

cons_icon N/A Posted - Jun 13, 2018

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Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

A Quick Comparison Between Freshdesk Contact Center and Cube Call centre Solution

Let’s have a detailed comparison of Freshdesk Contact Center vs Cube Call centre Solution to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether Freshdesk Contact Center or Cube Call centre Solution fits your business.

Comparison of Freshdesk Contact Center vs Cube Call centre Solution In terms of Features

Freshdesk Contact Center includes features like Inbound Call Center, Queue Callback, Omnichannel Routing and Service Level Monitoring. Cube Call centre Solution is known for functionalities like True predictive dialing, Email & SMS Integration, Progressive Dialer and Voice Mail. When you compare Freshdesk Contact Center vs Cube Call centre Solution, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Freshdesk Contact Center and Cube Call centre Solution In terms of Deployment Type

While Freshdesk Contact Center supports Web Based deployment; Cube Call centre Solution is suitable for Web Based and On Premises deployment. While selecting between Freshdesk Contact Center and Cube Call centre Solution, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Freshdesk Contact Center or Cube Call centre Solution: Which Is Ideal for Your Industry

Freshdesk Contact Center is ideal for industries like Contact Center. For Contact Center, Cube Call centre Solution is a better choice. If you are confused between Freshdesk Contact Center or Cube Call centre Solution, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Freshdesk Contact Center or Cube Call centre Solution

Freshdesk Contact Center and Cube Call centre Solution can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Freshdesk Contact Center and Cube Call centre Solution during demo to decide which one is best for your business.

FAQs

Is Freshdesk Contact Center better than Cube Call centre Solution?

While Freshdesk Contact Center offers customized features, Cube Call centre Solution has diverse modules. Select between Freshdesk Contact Center or Cube Call centre Solution as per your business needs.

Are Freshdesk Contact Center and Cube Call centre Solution same?

Both these products offer similar features but with a different approach. While Freshdesk Contact Center emphasizes on user experiences, Cube Call centre Solution focuses on functionalities.

Which is better Freshdesk Contact Center or Cube Call centre Solution?

It all depends on the functionalities that you prefer. While Freshdesk Contact Center offers add-ons along with essential features, Cube Call centre Solution emphasizes on customization.

Is Freshdesk Contact Center the same as Cube Call centre Solution?

No, the difference between Freshdesk Contact Center and Cube Call centre Solution lies in terms of features and functionalities. While Freshdesk Contact Center can be customized as per the user’s needs, Cube Call centre Solution addresses the diverse audience.

Can Freshdesk Contact Center replace Cube Call centre Solution?

It depends upon your business requirement. Both Freshdesk Contact Center and Cube Call centre Solution provides standard features to cater diverse industry needs.

What is the difference between Freshdesk Contact Center and Cube Call centre Solution?

The difference lies in terms of the user interface and functionalities. While Freshdesk Contact Center is customizable, Freshdesk Contact Center offers comprehensive modules.