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Best VoIP Providers in 2024

What are VoIP Providers?

VoIP providers are companies that offer Voice over Internet Protocol (VoIP) services to individuals and businesses. VoIP is a technology that allows users to make voice and video calls over the internet using a broadband connection instead of a traditional phone line. VoIP providers offer a range of services, including phone systems, call managemen... Read Buyer’s Guideimg

Top 5 VoIP Providers in 2024

  • top product arrowOffice24By7
  • top product arrowKnowlarity SuperReceptionist
  • top product arrowCallHippo
  • top product arrowServetel
  • top product arrowSanIPPBX

Best VoIP Providers

(Showing 1 - 10 of 30 products)

Most PopularNewest FirstTop Rated Products
Office24By7

Office24By7

Brand: Office24by7 Technologies

5img

5 out of 5

(17 user reviews)

Office 24by7 is a call centre software that is popularly used by inbound, outbound and blended call centres for customer service, sales calling, debt coll... Read More About Office24By7 img

₹1,400

View Plansimg

Knowlarity SuperReceptionist

Knowlarity SuperReceptionist

Brand: Knowlarity

4.7img

4.7 out of 5

(9 user reviews)

Knowlarity SuperReceptionist is one of the best call management & IVR software used by call centers for the optimization of their daily work. Knowlari... Read More About Knowlarity SuperReceptionist img

Price On Request

CallHippo

CallHippo

Brand: CallHippo

4.3img

4.3 out of 5

(7 user reviews)

CallHippo provides a set of features for business users to increase productivity and perform core functions accurately. Depending on the size and requireme... Read More About CallHippo img

₹1,600 /Month

View Plansimg

Servetel

Servetel

Brand: Servetel Communications

3.5img

3.5 out of 5

(6 user reviews)

Servetel is a cloud-based business call management software that ensures round the clock communication between your business and customers. This cloud tel... Read More About Servetel img

Price On Request

SanIPPBX

SanIPPBX

Brand: SAN SOFTWARES

5img

5 out of 5

(1 user reviews)

SanIPPBX is a specialized system connecting multi-branch offices for voice calls over the internet. The IVR software is available as a server-based soluti... Read More About SanIPPBX img

₹60,000

View Plansimg

VoIP Providers Product List Top Banner - 1
VoIP Providers Product List Top Banner - 2
OpenPhone

OpenPhone

Brand: OpenPhone technologies

4.5img

4.5 out of 5

(0 user reviews)

OpenPhone is one of the best IVR software that helps businesses communicate better with customers. With this business phone app, you can include your busi... Read More About OpenPhone img

$19 /month

Zadarma

Zadarma

Brand: Zadarma

5img

5 out of 5

(1 user reviews)

Zadarma is a cloud telephony software for modern organisations and their ever-changing business needs. It ensures a quick business phone system for office... Read More About Zadarma img

Price On Request

Grasshopper

Grasshopper

Brand: GoTo

Be the first to review

Grasshopper is an all-in-one Video Conferencing Software designed to serve Startups, SMBs, SMEs and Agencies. This Web-Based Video Conferencing Software h... Read More About Grasshopper img

Price On Request

GoTo Connect

GoTo Connect

Brand: GoTo

4.3img

4.3 out of 5

(0 user reviews)

GoTo Connect offers cloud-based phone services, replacing traditional phone systems.... Read More About GoTo Connect read review arrow

$27 /month

HoduPBX

HoduPBX

Brand: HoduSoft Pvt. Ltd.

Be the first to review

HoduPBX is a comprehensive VoIP IP PBX software that helps companies streamline their global communication. It allows organizations to operate through a u... Read More About HoduPBX img

Price On Request

Last Updated on : 10 Apr, 2024

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Best VoIP Providers FAQ’s

Software questions,
answered

Yes, recent regulations confirm the legality of using VoIP in India. However, it is crucial to note that using VoIP gateways within the country is considered illegal. Internet Service Providers (ISPs) in India are prohibited from interconnecting with PSTN/PLMN networks according to TRAI guidelines. This means that IP-based VoIP calls cannot be mixed with traditional landline and mobile calls.

Grasshopper, Nextiva, GoTo Connect, and JustCall are some of the examples of the best VoIP providers.

Dialpad, Ooma, Grasshopper, and Phone.com are recognized as some of the cheapest VoIP phone service providers in the market.

To get VoIP in India, you can choose from various VoIP service providers. Explore options such as RingCentral, Dialpad, and Nextiva, which offer reliable VoIP services catering to different needs and preferences.

VoIP Providers Reviews

O

Office24By7

5

“I love the integration of Office24by7 with our CRM and call intelligence software. It’s easy to navigate and provides the great solution that our business was look...”

- happy carmilo

See all Office24By7 reviewsimg
KS

Knowlarity SuperReceptionist

4.7

“UI is most user friendly and the applets just works flawlessly”

- anuhya navyasri

See all Knowlarity SuperReceptionist reviewsimg
C

CallHippo

4.6

“My team has been able to answer more calls with the CallHippo softphone. I've also been able to route calls to the correct agents and play music on hold for my clien...”

- Siddharth Pandit

See all CallHippo reviewsimg
S

Servetel

4.5

“The software implementation is smooth and straightforward. Also, it is very user-friendly and easy to use.”

- karan singh

See all Servetel reviewsimg
Z

Zadarma

5

“Cheap prices, free PBX and CRM and other features. Call forwarding and IVR - my must-have tools”

- Jane

See all Zadarma reviewsimg

Articles for VoIP Providers

VoIP Providers Price List In India

VoIP Providers Cost
Top VoIP Providers Starting Price Rating
Office24By7₹1400.00 5
CallHippo₹1600.00 /Month4.3
SanIPPBX₹60000.00 5
OpenPhone$19.00 /month4.5
GoTo Connect$27.00 /month4.3

Buyer's Guide for Top VoIP Providers

Found our list of VoIP Providers helpful? We’re here to help you make the right choice and automate your business processes. Let’s discover some of the essential factors that you must consider to make a smarter decision!

  • What is a VoIP Service Provider?
  • What Does a VoIP Service Provider Do?
  • VoIP Provider's Features & Capabilities
  • Additional features offered by VoIP phone providers;
  • How to Choose the Best VoIP Services Providers in India?
  • Top 10 VoIP Service Providers in India
  • Top VoIP Service Providers Trends 

What is a VoIP Service Provider?

A VoIP service provider serves as an intermediary that delivers VoIP (Voice over Internet Protocol) services to both commercial and residential users according to their specific VoIP needs. These providers furnish customers with essential VoIP devices and equipment, charging a monthly fee for their services. VoIP calls are notably more cost-effective compared to traditional phone systems. VoIP allows for unlimited call options over a stable Internet connection, making it a favorable choice in voice communication services. 

VoIP service providers serve businesses by delivering smooth unified communications between customers and clients. The appeal of VoIP lies in its potential to reduce costs for both domestic and international calls.

What Does a VoIP Service Provider Do?

A VoIP service provider is an entity that delivers VoIP Internet telephony solutions to users so they can make voice calls over the Internet instead of conventional telephone lines. The primary objective is to offer a cost-effective, flexible, and feature-rich alternative to traditional telephony. Here is a detailed overview of what does VoIP service provider Do;

  1. Core Functions: At its core, a VoIP service provider facilitates the transmission of voice data in packets over the Internet, utilizing packet-switched telephony. This process deviates from the traditional circuit-switched telephony employed by the Public Switched Telephone Network (PSTN). The result is a streamlined and efficient communication method that uses broadband high-speed Internet connections.
  2. Offers Cost-Effective Communication Solutions: VoIP providers typically deliver a range of services, including VoIP hardware, subscription plans, and features that enhance communication experiences. These services may be bundled together in monthly subscription packages or provided on a pay-as-you-go basis. The offerings often extend beyond simple voice calling to include features like instant messaging, video conferencing, and more.
  3. Integrates Advanced Features: One of the distinguishing features of VoIP phone service providers is their ability to offer significant cost savings for both local and international calls. Additionally, the flexibility of VoIP allows for the integration of advanced features such as unified communications, where voice services merge with messaging and collaboration tools.

VoIP Provider's Features & Capabilities

Voice over IP providers offer the following features and capabilities;

  1. Phone Calls: VoIP telephony presents organizations with a budget-friendly, reliable, and portable communication solution with its internet calls facility that also provides for a seamless connectivity.
  2. Screen Sharing: VoIP software offers real-time screen sharing, a valuable tool for collaboration and presentations. This capability saves time and boosts productivity both for hybrid and remote workers.
  3. Call Monitoring: VoIP providers for business come with features like call monitoring, recording, and tracking. These capabilities help businesses simplify customer service processes and enhance overall performance.
  4. Instant Messaging: VoIP phone service also improves customer support and internal communication by offering features like instant messaging. This feature allows employees to discuss action items or touch base informally, enhancing cooperation, productivity, and team engagement.
  5. Caller ID: VoIP service providers display incoming callers' names and phone numbers, providing users with essential information about the origin of the call.
  6. Video Conferencing: With VoIP software users can make video calls over the internet. This feature fosters engagement and collaboration among distant workers.
  7. Desk-to-Desk Calls: VoIP solutions facilitate communication between users via mobile phones and landlines for a smooth flow of communication. This is particularly beneficial in scenarios where multiple users handle a single call.
  8. Conference Calls: Users can host conference calls with multiple participants to engage in phone or video calls over the internet simultaneously. This capability is crucial for team collaboration and communication with remote workers.
  9. VoIP Phone Number: VoIP telephony provides users with unique phone numbers that can be dialed from anywhere. This is especially beneficial for businesses without a traditional landline but still want a location-specific number.

Additional features offered by VoIP phone providers;

  1. Software pairing capabilities
  2. Automated attendant capabilities
  3. Browser extension capabilities
  4. Hold music capabilities
  5. Individual download capabilities

How to Choose the Best VoIP Services Providers in India?

Selecting the right VoIP service provider in India involves a systematic approach, considering both the technological aspects of VoIP and aligning them with specific business needs. Here is a step-by-step process to help you choose the best VoIP service provider;

  • Understand VoIP services: Begin your journey by understanding the fundamentals of Voice over Internet Protocol (VoIP). Go through the information available on the internet, such as detailed guides that can help you get a better insight of how VoIP functions and the benefits it offers. A solid grasp of VoIP forms the foundation for informed decision-making.
  • Consider features: Identify the features essential for your business operations and distinguish them from those that would be advantageous but not imperative. This serves as a crucial reference point for the subsequent stages of selecting a VoIP service provider.
  • Make a list of all VoIP Service Providers: Create a list of potential VoIP phone service providers by filtering based on your identified must-have features and a few nice-to-have ones. This approach narrows down the choices, making the selection process more manageable. Focus on providers aligning closely with your specific needs.
  • Read reviews, user experience: Tap into user experiences by exploring review sites. Assess feedback regarding the positives, negatives, and standout features of each provider. User reviews provide valuable insights and give a realistic perspective on the performance and reliability of the voice over IP service.
  • Go for free trial: Take advantage of free trials offered by cloud-hosted VoIP phone providers. This hands-on experience allows you to evaluate the capabilities of the tool without committing to a long-term arrangement. A trial period serves as the optimal way to assess the performance and suitability of the VoIP solution for your specific business requirements.

Top 10 VoIP Service Providers in India

Here is a list of top rated VoIP providers in India with features and prices;

Top 10 VoIP Service Providers Comparison
Softwares Features Prices
Grasshopper Call forwarding, Call transfers, Business phone numbers, Virtual fax, Reporting Starting at $26/month
Ooma Voicemail, Call forwarding, Call blocking, Virtual receptionist, Starting at $19.95/user/month
OpenPhone Voicemail to text transcription, Basic IVR or auto-attendant, Call recording Starting at $10/user/month
RingCentral Caller ID, Video conferencing, SMS, Fax Starting at $19.99/user/month
Enterprise Voice on Lync Server Answer, Forward, Transfer, Hold, Divert, Release, Park Price On Request
CallHippo IVR, Smart calling routing, Live call monitoring Starting at ₹1300/user/month
Nextiva Unlimited voice & video calling, Voicemail, Toll-free numbers, Outlook/Google Contacts Integrations Starting at $18.95
Poly Forwarding and call coverage, DND, Call parking and zone paging, Reject calls, Corporate directory Price On Request
Vonage Mobile and Desktop apps, Unlimited calls, SMS Unlimited team messaging, Dedicated dashboard Starting at $13.99/line/month
FreJun Call scheduling, Autodialer, Call recording, Click-to-call Starting at ₹1,299/user/month

Top VoIP Service Providers Trends 

Below are the top trends that are shaping the domain of VoIP service providers;

1. 5G Networks Integration: The adoption of 5G networks represents a transformative shift in the VoIP landscape. Also known as fifth-generation wide-area wireless networks, 5G offers the potential to revolutionize internet connectivity. By enhancing communication speeds, reducing reaction times, and minimizing call jitter and data packet loss during transfers, users can anticipate faster broadband connections, accelerated surfing speeds, and an overall expansion of network capabilities.

2. Smart VoIP Assistants: Advancements in language processing have catapulted virtual assistants into a new realm of intelligence. Smart VoIP assistants, equipped with sophisticated language understanding capabilities, automate routine communication tasks, allowing users to focus on more demanding responsibilities. These intelligent assistants have revolutionized customer service by facilitating faster and high-quality conversations. In internal communications, modern VoIP assistants demonstrate the ability to record and transcribe meetings on the fly, streamlining back-office activities and reducing time expenditure.

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