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Zoom Phone

Brand: Zoom Communications

  • 3.9

  • 4 Ratings

Zoom Phone is an easy-to-use cloud-based phone system that centralizes the management of call routing, call recording, call transfers, and detailed reporting.

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Starting Price
₹9,600 excl.GST
₹ 11,328 incl. GST

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Starting at ₹9,600
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Zoom Phone Software Overview

What is Zoom Phone?

Zoom Phone offers cloud-based phone services on a single platform, paired with an AI companion. With Zoom Phone, users can securely and easily communicate and collaborate across different locations and devices.

This modern cloud business communication platform helps you simplify management, optimize your workflow, empower a modern workforce, keep data and calls secure with SOC 2 standards, and enhance customer experiences.

As an open collaboration platform, it works with an AI companion to let you experience video-calling, voice-calling, chatting, and integrating third-party apps. Zoom Phone can provide your team access to the right resources efficiently with scalable management.

Why Choose Zoom Phone Software?

  • Robust Management: Easily deploy and manage a robust telephony network with complicated configurations, regardless of your business size or location.
  • PSTN BYOC Connectivity: Connect in a way that works for you with PSTN connectivity in 49 countries and trunking options to work with your preferred carriers (BYOC).
  • Scalable Administration: Give your team access to the right resources fast with scalable management.
  • All-in-One Collaboration Platform: Boost collaboration with the Zoom mobile and desktop apps, which offer a single, unified solution for phone, team chat, meetings, and more.
  • AI-Powered Task Automation: Automate key tasks across your workday with AI Companion features like post-call summary, voicemail prioritization, and voicemail task extraction.
  • Advanced Calling Features: Elevate your calling capabilities with advanced features like video voicemail, call routing, and VIP delegation.
  • App Marketplace Integrations: Work within your favorite apps with over 80+ integrations for Zoom Phone on the Zoom App Marketplace.
  • Cross-Device Call Mobility: Work effortlessly on the go with the ability to move calls between your desktop client, mobile app, or desk phone. Seamlessly connect Zoom with desk phones and devices from the modern leading manufacturers.
  • Support for Modern Workstyles: Support hybrid and frontline workers with mobile, industry, and hotdesking solutions.
  • End-to-End Security Compliance: Keep data and calls safe with standards-based and end-to-end encryption options and certifications, attestations, and standards such as SOC 2.
  • High Availability SLA: Have peace of mind knowing your phone system will be up when you need it with support for up to 99.999% SLA.
  • Better Resilience and Business Continuity: Create resiliency in your infrastructure and provide business continuity in the event of lost connectivity to the cloud with Zoom Phone Local Survivability.
  • Dynamic Emergency Services: Keep employees safe with enhanced emergency calling that dynamically tracks location to ensure their location is up to date in the event of an emergency.
  • Customizable Call Handling: Enable customers to receive customized services faster with features like auto attendant, call routing, call queues, the ability to elevate a call to a meeting, and more.
  • Real-time Monitoring: Coach and support your team in real-time with supervisory controls experiences like monitor, whisper, and barge, along with reporting and wallboard capabilities.
  • Sales Intelligence with Revenue Accelerator: Gain insights into buyer engagement and sentiment, as well as the frequency and quality of conversations that signal opportunity health with Zoom Revenue Accelerator.
  • Omnichannel Customer Engagement: Address customer inquiries with automated and innovative omnichannel experiences across Zoom Phone, Zoom Team Chat, and Zoom Contact Center.

Benefits of Zoom Phone Software

  • AI Companion Features: Zoom’s AI Companion summarizes calls, extracts tasks from voicemails, and prioritizes intelligent call routing and management to boost productivity.
  • Enhanced Customer Experiences: It enables seamless interactions and provides employees with actionable insights for continuous improvement.
  • Simplified Management: It provides fast onboarding, easy user and permission controls, and a centralized admin portal for monitoring service performance.
  • Boost Workflow Efficiency: With an all-in-one app powered by AI for your communications and collaboration, users can work with tight integrations and favorite third-party applications.
  • Secure Cloud-based Communications: Rely on a cloud phone system designed for reliability and built-in security from the ground up.
  • Highly Flexible: Empower a modern, flexible workforce by supporting advanced calling features across mobile, desktop, and devices, allowing employees to work effectively from anywhere.
  • Reduce Operational Costs: Zoom Phone costs 37% less to manage and operate compared to other solutions, as per Zoom Commissioned Metrigy TCO Study, 2023.

Zoom Phone Pricing

Zoom Phone price starts at INR 9600 at techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

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Zoom Communications Company Details

Founded Year:  2011

Zoom is a software company that offers a communications platform that connects people through video, voice, chat, and content sharing.

Director/Founders Eric Yuan
Company Size 1000+ Employees

Zoom Phone Pricing & Plans

Pro (Rs. 800 /user per month)

Calculated Price

₹ 9600 Exclusive of all taxes
    • Users

      Users
      Users
    • Yearly

      Yearly
      Yearly

Key Features

  • Also used for Bring Your Own Carrier (BYOC)

  • Extension to extension and outbound calling

  • Advanced phone features

  • Extension to extension and outbound calling

Metered (Rs. 900 /user per month)

Calculated Price

₹ 10800 Exclusive of all taxes
    • Users

      Users
      Users
    • Yearly

      Yearly
      Yearly

Key Features

  • One Management Portal

  • Domestic India Calling

  • International Calling

  • Domestic India Calling

  • Multiple Device UseMake & receive calls from multi

Unlimited (Rs. 1,250 /user per month)

Calculated Price

₹ 15000 Exclusive of all taxes
    • Users

      Users
      Users
    • Yearly

      Yearly
      Yearly

Key Features

  • One Management Portal

  • Domestic India Calling

  • Optional Add-onUnlimited calling to 19 countries

  • International Calling

  • Domestic India Calling

Zoom Phone Features

  • icon_check Call Delegation
    Assistants can make and take calls on behalf of executives.
  • icon_check Call Blocking
    Create personal blocklists to stop unwanted calls automatically.
  • icon_check Whisper
    Privately speak to a monitored user during a call.
  • icon_check Takeover
    Fully take control of a monitored call if needed.
  • icon_check Elevate to Meeting
    Instantly upgrade a call to a Zoom Meeting without rejoining.
  • icon_check Slack Integration
    Place calls directly from the Slack interface with seamless Zoom Phone access.
  • icon_check Time Tracking
    Track call duration and assign client codes for accurate billing and reporting.
  • icon_check Call Transfer
    Supervised or blind transfer lets you route calls to the right person anytime.
  • icon_check Call Forwarding
    Redirect calls to internal or external numbers based on personal rules.
  • icon_check Voicemail
    Access voicemail with transcriptions and notifications on any device.
  • icon_check Call Recording
    Record calls on-demand or always, with playback and transcription.
  • icon_check Salesforce Integration
    Click-to-dial, screen pop, and auto-logging boost CRM productivity.
  • icon_check Business App Integration
    Connect with apps to enhance employee and customer experience.
  • icon_check Call Hold
    Place and retrieve calls on hold from apps or supported desk phones.
  • icon_check Call Park
    Park a call and retrieve it from any Zoom Phone device.

Zoom Phone Specifications

Supported Platforms
Windows Windows iOS iOS Android Android MacOS MacOS Linux Linux
Devices
Desktop Desktop Mobile Mobile
Deployment
Cloud-Based Cloud-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Startups Medium Business Enterprises SMBs SMEs MSMBs MSMEs
Customer Support
Email Live Chat
Language
English
Training Resources
Live Online

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Zoom Phone Review

3.9

Out of 5

img

Overall Rating

Based on
4 Verified Ratings

Rating Breakdown

  • Features 3.8
  • Value for Money 3.8
  • Ease of Use 4.3
  • Customer Support 3.8

80% Recommend this Product

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Techjockey Trusted Reviews from Verified Users

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How much does Zoom Phone Software cost?

Zoom Phone pricing starts at INR 9600, as listed on techjockey.com.

Is there a mobile app available for Zoom Phone Software?

Yes, Zoom Phone is available on iOS and Android apps.

Which operating systems are compatible with Zoom Phone Software?

Zoom Phone is cloud-based and works on all major operating systems like Windows, macOS, and Linux via browser.

Does Zoom Phone Software offer a free trial?

Yes, Zoom Phone offers a 30-day free trial for qualified businesses to test its features.

How does Zoom Phone Software function?

Zoom Phone uses VoIP to enable cloud-based calling, recording, and voicemail, integrating with Zoom’s ecosystem for seamless communication.

Who uses Zoom Phone Software?

Businesses in education, finance, healthcare, government, and small to large enterprises use Zoom Phone for unified communication.

Is a free demo available for Zoom Phone Software?

Yes, Zoom sales representatives can arrange demo accounts or limited pilot programs for qualified businesses.

Is Zoom Phone Software available for free?

Zoom Phone has no free version, but a 30-day free trial is available, unlike the free Zoom Basic plan for meetings

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.