About CallHippo

With CallHippo’s interactive interface, you can monitor your calls precisely. From the “Activity Feed” section, you can find all your call logs with details like Department, Caller Name, Client Number, Call Status, Date and Time, Total Call Duration, and Total Call Cost.

Specification

Deployment

  • Web

    web-based

Operating system

  • W

    Windows

  • A

    Android

Hardware Configuration :

NA

Software Configuration :

NA

Best suitable for

Size :

1-10

11-15

16-200

201-500

501-1000

1001-5000

5000+

Organization type :

SMEs

Mid Market

Enterprise

Govt

PSUs

Startups

Agencies

Industries :

  • All Industries

About CallHippo

CallHippo is an on-demand Voice-over-Internet Protocol (VoIP) Service Providers. CallHippo allows startups and businesses to buy instant local support numbers from over 50+ countries around the world. Easy to use interface and robust backend architecture any business can set up their call center within less than 3 minutes. CallHippo implements cloud computing in the world of telephony.
view more products by CallHippo

Client References

M

M

INKEY PMS

INKEY PMS

Features

Activity Feed
CALL ANALYTICS Get info on caller details, call status and time duration. CALL RECORDINGS Listen to call recordings directly from dashboard. STATUS REPORT Real-time report on call status history.
Add New Number
COUNTRY-WISE SELECTION Choose new numbers for different countries. UNIQUE NUMBERS FOR EACH DEPARTMENT Get unique numbers for different departments. GET VIRTUAL PHONE NUMBERS Buy virtual phone numbers at shockingly affordable price.
Set Working Hours
DEFINE TIMEZONE Set Timezone-based on your location. DEFINE YOUR WORKING HOURS Customize & set working hours according to your availability. VOICEMAIL ENABLED Direct the caller to your voicemail when you're not available.
Manage your calls, clients and teammates instantly. All in one place.
Record every call on each of your numbers to better monitor your performance as a team.
Track your phone support performance. Measure the % of missed calls, call load of each teammate, etc.
On Hold Music from CallHippo is a great way to keep your callers happy and engaged while on hold or upload your own custom music.

Plans and Pricing

Web-based

Bronze

Rs. 563.00 ( Per Month )

  • Unlimited Users
  • 50 SMS
  • Voicemail Transcription
  • Soft Phone
  • Call Recordings
  • Welcome Message
  • Forward-to-Device
  • Ring All Devices
  • Call Hold
  • Call Transfer
  • On Call Notes
  • Office/Number Opening Hours
  • Working Hours per User
  • IVR
  • Call Cascading
  • Call Mute
  • Call From any Number
  • Incoming Call ID
  • Call-Hold with Custom Music
  • Unlimited Concurrent Calls
  • 3-Digit Editable Extension
  • SMS in E-mail
  • Voicemail In Email
  • Voicemail Custom Greetings
  • Contact Management
  • Click-to-Call Chrome Extension
  • Chrome & App Notification
  • Data Records-3 months
  • Knowledge Base
  • Email Support
  • Onboarding Coach

Silver

Rs. 1005.00 ( Per Month )

  • Unlimited Users
  • free SMS
  • Voicemail Transcription
  • Soft Phone
  • Call Recordings
  • Welcome Message
  • Forward-to-Device
  • Ring All Devices
  • Call Hold
  • Call Transfer
  • On Call Notes
  • Office/Number Opening Hours
  • Working Hours per User
  • IVR
  • Call Cascading
  • Call Mute
  • Call From any Number
  • Incoming Call ID
  • Call-Hold with Custom Music
  • Unlimited Concurrent Calls
  • 3-Digit Editable Extension
  • SMS in E-mail
  • Voicemail In Email
  • Voicemail Custom Greetings
  • Contact Management
  • Click-to-Call Chrome Extension
  • Chrome & App Notification
  • Data Records-3 months
  • Knowledge Base
  • Email Support
  • Onboarding Coach
  • Incoming Calls
  • Incoming CallsOnboarding Coach
  • Dedicated Customer Success Manager
  • Phone Support

Platinum

Rs. 2345.00 ( Per Month )

  • Unlimited Users
  • free SMS
  • Voicemail Transcription
  • Soft Phone
  • Call Recordings
  • Welcome Message
  • Forward-to-Device
  • Ring All Devices
  • Call Hold
  • Call Transfer
  • On Call Notes
  • Office/Number Opening Hours
  • Working Hours per User
  • IVR
  • Call Cascading
  • Call Mute
  • Call From any Number
  • Incoming Call ID
  • Call-Hold with Custom Music
  • Unlimited Concurrent Calls
  • 3-Digit Editable Extension
  • SMS in E-mail
  • Voicemail In Email
  • Voicemail Custom Greetings
  • Contact Management
  • Click-to-Call Chrome Extension
  • Chrome & App Notification
  • Data Records-3 months
  • Knowledge Base
  • Email Support
  • Onboarding Coach
  • Incoming Calls
  • Incoming CallsOnboarding Coach
  • Dedicated Customer Success Manager
  • Phone Support

Videos

CallHippo is a VoIP based Virtual Phone System which allows startups and businesses to get Local & Toll Free numbers instantly from over 50+ countries around the world. With our easy to use interface and robust backend architecture, any business can setup their phone system within less than 3 minutes.

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FAQs

Below are some frequently asked questions for CallHippo

Q. What is CallHippo?

CallHippo is a virtual phone system which allows small business and enterprise to get local & toll-free numbers instantly from over 50+ countries around the world. With our easy to use interface and robust backend architecture, any business can setup their phone system in less than 3 minutes. CallHippo implements cloud computing into the world of telephony. Our platform allows deployment of a flexible telephony network, wherever an internet connection is available. We aim to replace the desk phones with softphones, eliminating the complexity of setting up a support center.


Q. What are the Network & Audio requirements to use CallHippo?

Network Requirements: In order to make or receive calls through CallHippo app you need to have internet connectivity. Audio Requirements: You need to have a headphone with a microphone at the time of making or receiving calls through the phone app.


Q. How can you enable editable extension ?

Editable extension is the feature which is provided by the CallHippo where admin users can edit the extension number for their users. For example - If the admin users has the IVR extension is 100, if he/she add new users the IVR extension set with 101 and so on with the further users. With editable extension new users extension can be changed from 101 to 999 as per the requirement.


Q. How to allow Google Chrome to use your microphone?

In case you're not able to use your microphone with CallHippo app, Please follow the following steps to solve the problem: Click on the little red-crossed camera in the right corner of Chrome window Select "Always allow https://dialer.callhippo.com to access your microphone" Reload your web app


Q. What is Voicemail Transcription and How to Activate it?

A voicemail transcription is one of the advanced features offered by CallHippo which allows you to read your voicemail messages. The transcription of your voicemail messages will be sent to you in an email. Speech-to-text conversion allows agents and managers to analysis the information of voicemail messages without having to listen to the recordings. Benefits of Voicemail Transcription Written Record Use it in your organization Saves time Get a clear picture of your Voicemail Messages Anytime availability How to activate the Voicemail Transcription Feature in CallHippo? Login in to CallHippo Account https://web.callhippo.com/ Go to the number setting Scroll down you will notice the Voicemail Transcription toggle button and turn it on


Reviews

Add Review
User

Sanjeev Kumar

Best price online, Instant Tech Support
Overall

29th September, 2017

Ease of Feature

Ease of Use

Value for money

Customer Service

  • Pros -
  • I strongly recommend you do use this service.
  • Cons -
  • No Cons

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