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CallHippo

Brand : CallHippo

Starting at

₹ 1600

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CallHippo provides a set of features for business users to increase productivity and perform core functions accurately. Depending on the size and requirements of your organization, you can pick the best pricing plan. Automation through CallHippo further reduces the need for your employees to handle ...Read more

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CallHippo Software Pricing, Features & Reviews

CallHippo provides a set of features for business users to increase productivity and perform core functions accurately. Depending on the size and requirements of your organization, you can pick the best pricing plan.

Automation through CallHippo further reduces the need for your employees to handle monotonous tasks so that they can focus on critical tasks at hand and apply creative skills for problem solving. Real-time alerts with contact center solutions allow you to have a birds’ eye view of the process so that you can make smart decisions and achieve operational efficiency.

CallHippo Pricing & Plans

Starter
  • 1000 calling minutes within US/CAD
  • 100 SMS/Text messages
  • 1 Standard Number Free
  • Audit Logs
  • 2FA
    • Monthly
    • Users
Starting at ₹ 1600
Professional
  • Unlimited calling minutes within US/CAD
  • 500 SMS/Text messages
  • Call Recordings
  • Call Cascading
  • Intelligent Reports/Analytics
    • Monthly
    • Users
Starting at ₹ 2600
Ultimate
  • Unlimited calling minutes within US/CAD
  • 1000 SMS/Text messages
  • Call Blocking
  • Dedicated Account Manager
  • Personalized Onboarding
    • Monthly
    • Users
Starting at ₹ 3600

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CallHippo Features

  • icon_check Activity Feed CALL ANALYTICS Get info on caller details, call status and time duration. CALL RECORDINGS Listen to call recordings directly
  • icon_check Add New Number COUNTRY-WISE SELECTION Choose new numbers for different countries. UNIQUE NUMBERS FOR EACH DEPARTMENT Get unique numbers for
  • icon_check Set Working Hours DEFINE TIMEZONE Set Timezone-based on your location. DEFINE YOUR WORKING HOURS Customize & set working hours according to
  • icon_check Team Collaboration Manage your calls, clients and teammates instantly. All in one place.
  • icon_check Call Recording Record every call on each of your numbers to better monitor your performance as a team.
  • icon_check Call Analytics Track your phone support performance. Measure the % of missed calls, call load of each teammate, etc.
  • icon_check On Hold Music On Hold Music from CallHippo is a great way to keep your callers happy and engaged while on hold or upload your own custom music.

CallHippo Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Integration:
  • Training:
  • Language:
  • AI Features:
  • Windows iOS Android
  • DesktopMobile
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises, SMBs, SMEs, MSMBs, MSMEs
  • Phone, Email, Live Chat, Communities
  • API Integration
  • In Person, Documentation, Videos
  • English
  • AI Integrated

CallHippo Reviews

85%

Have recommended this product

Overall Score

4.3/5
Based on 7 Reviews

Review this product

Your valuable feedback helps others like you make a better decision.

Pros

pros_icon “My team has been able to answer more calls with the CallHippo softphone. I've also been able to route calls to the correct agents and play music on hold for my clients.” Siddharth Pandit - Mar 20, 2022

pros_icon “The CallHippo team is very helpful and accommodating, and they seem to be passionate about the product they're creating.” Sumit Gupta - Mar 20, 2022

Cons

cons_icon “Dashboard should be provided both as a part of the application and as it's only available on the browser.” Piyush Sharma - Mar 21, 2022

cons_icon “As of now, I have not had any disadvantages; however, if I do experience problems in the future then I will definitely be giving feedback.” Manish Prakash - Mar 21, 2022

cons_icon “I didn't get my verification code in the first couple of hours I had it, but everything worked out fine.” Sumit Gupta - Mar 20, 2022

RK

Ratan Kumar

Verified reviewer:linkedin_verify

Manager, Travel & Tourism

2-100 Employees

Software user since: < 6 months

Reviewed on: Mar 20, 2022

4.1/5

“CallHippo is a very easy-to-use telephony tool.”

Pros :

Cons :

Reason to switch : The support team was very easy to get in touch with and was very helpful when setting up the accounts.

Features

4/5

Value for Money

4/5

Customer Support

4/5

Ease of Use

4.5/5

Likely to Recommend

8/10
PS

Piyush Sharma

Verified reviewer:linkedin_verify

Manager, Travel & Tourism

2-100 Employees

Reviewed on: Mar 21, 2022

4.3/5

“Affordable tool to manage business calls efficiently.”

Pros :

Cons :

Features

4.5/5

Value for Money

4.5/5

Customer Support

4/5

Ease of Use

4.5/5

Likely to Recommend

9/10
SS

sushant srivastav

Verified reviewer:linkedin_verify

Associate, Logistics and Supply Chain

2-100 Employees

Software user since: < 6 months

Reviewed on: Mar 19, 2022

4.3/5

“Great call tracking software for small businesses.”

Pros :

Cons :

Features

4.5/5

Value for Money

4.5/5

Customer Support

4/5

Ease of Use

4.5/5

Likely to Recommend

8/10

CallHippo Company Details

Brand Name CallHippo
Information CallHippo
Founded Year 2016
Director/Founders Ankit Dudhwewala
Company Size 1-100

CallHippo FAQ

A CallHippo is a call centre type business phone system and cloud-based communication that is utilized to make and handle voice calls, SMS, group messaging, and customer contact calls and communication to sales and support departments.
A No, there is no free plan for CallHippo.
A Yes, CallHippo has operations in India and offers local and international call capability with rates in both INR and the global currency.
A CallHippo is also targeted at business people to communicate on a professional level, but it can be utilized by small teams or startups as well.
A Yes, CallHippo comes with WhatsApp integration Business API that will enable the firms to control WhatsApp messaging in addition to calls and SMS.
A CallHippo pricing begins with INR 90 per user/month, and it has higher levels of pricing with a higher monthly charge.
A CallHippo assists companies in handling calls, SMS, and WhatsApp messages through a single platform and provides call analytics and intelligent routing. It enhances productivity by enabling AI insights, automation, and CRM integrations.

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