CallHippo logo CallHippo - Virtual Phone Systems for Small Business & Enterprise CallHippo-Call-center-sofware CallHippo-Call-center-sofware CallHippo-Call-center-sofware
CallHippo - Virtual Phone Systems for Small Business & Enterprise
CallHippo-Call-center-sofware
CallHippo-Call-center-sofware
CallHippo-Call-center-sofware

CallHippo

by : CallHippo

₹ 660/Month

Inclusive of all taxes

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CallHippo provides a set of features for business users to increase productivity and perform core functions accurately. Depending on the size and requirements of your organization, you can pick the best pricing plan. Automation through CallHippo further reduces the need for your employees to handle ... Read more

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CallHippo Software Overview

CallHippo provides a set of features for business users to increase productivity and perform core functions accurately. Depending on the size and requirements of your organization, you can pick the best pricing plan.

Automation through CallHippo further reduces the need for your employees to handle monotonous tasks so that they can focus on critical tasks at hand and apply creative skills for problem solving. Real-time alerts with contact center solutions allow you to have a birds’ eye view of the process so that you can make smart decisions and achieve operational efficiency.

CallHippo Plans & Pricing

Bronze
660
    • Monthly (Month(s))
    • Users (User(s))
Silver
1237
    • Monthly (Month(s))
    • Users (User(s))
Platinum
2886
    • Monthly (Month(s))
    • Users (User(s))

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We make it happen! Get your hands on the best solution based on your needs.

CallHippo Features

Activity Feed

CALL ANALYTICS Get info on caller details, call status and time duration. CALL RECORDINGS Listen to call recordings directly

Add New Number

COUNTRY-WISE SELECTION Choose new numbers for different countries. UNIQUE NUMBERS FOR EACH DEPARTMENT Get unique numbers for

Set Working Hours

DEFINE TIMEZONE Set Timezone-based on your location. DEFINE YOUR WORKING HOURS Customize & set working hours according to

Team collaboration

Manage your calls, clients and teammates instantly. All in one place.

Call Recording

Record every call on each of your numbers to better monitor your performance as a team.

Call Analytics

Track your phone support performance. Measure the % of missed calls, call load of each teammate, etc.

On Hold Music

On Hold Music from CallHippo is a great way to keep your callers happy and engaged while on hold or upload your own custom music.

CallHippo Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Language:
  • Windows iOS Android
  • DesktopMobile
  • Web-Based
  • All Industries
  • All Businesses
  • English
-

CallHippo Reviews

85%

Have recommended this product

Overall Score

4.3/5
Based on 7 Reviews

We love to hear from our buyers!

If you have used the solution already, why not share your thoughts and help others make the right purchase.

Pros

“My team has been able to answer more calls with the CallHippo softphone. I've also been able to route calls to the correct agents and play music on hold for my clients.” Siddharth Pandit - Mar 20, 2022

“The CallHippo team is very helpful and accommodating, and they seem to be passionate about the product they're creating.” Sumit Gupta - Mar 20, 2022

Cons

“Dashboard should be provided both as a part of the application and as it's only available on the browser.” Piyush Sharma - Mar 21, 2022

“As of now, I have not had any disadvantages; however, if I do experience problems in the future then I will definitely be giving feedback.” Manish Prakash - Mar 21, 2022

“I didn't get my verification code in the first couple of hours I had it, but everything worked out fine.” Sumit Gupta - Mar 20, 2022

RK

Ratan Kumar

Manager, Travel & Tourism

2-100 Employees

Software user since: < 6 months

4.1/5

4/5

4/5

4.5/5

4/5

8/10

“CallHippo is a very easy-to-use telephony tool.”

Pros :

Cons :

Reason for choosing the software :

Posted - Mar 20, 2022

PS

Piyush Sharma

Manager, Travel & Tourism

2-100 Employees

4.3/5

4.5/5

4.5/5

4.5/5

4/5

9/10

“Affordable tool to manage business calls efficiently.”

Pros :

Cons :

Posted - Mar 21, 2022

SS

sushant srivastav

Associate, Logistics and Supply Chain

2-100 Employees

Software user since: < 6 months

4.3/5

4.5/5

4.5/5

4.5/5

4/5

8/10

“Great call tracking software for small businesses.”

Pros :

Cons :

Posted - Mar 19, 2022

CallHippo Brand Details

Brand Name CallHippo
Information CallHippo
Founded Year 2016
Director/Founders Ankit Dudhwewala
Company Size 1-100

CallHippo FAQ

A. CallHippo is a virtual phone system which allows small business and enterprise to get local & toll-free numbers instantly from over 50+ countries around the world. With our easy to use interface and robust backend architecture, any business can setup their phone system in less than 3 minutes. CallHippo implements cloud computing into the world of telephony. Our platform allows deployment of a flexible telephony network, wherever an internet connection is available. We aim to replace the desk phones with softphones, eliminating the complexity of setting up a support center.
A. Network Requirements: In order to make or receive calls through CallHippo app you need to have internet connectivity. Audio Requirements: You need to have a headphone with a microphone at the time of making or receiving calls through the phone app.
A. Editable extension is the feature which is provided by the CallHippo where admin users can edit the extension number for their users. For example - If the admin users has the IVR extension is 100, if he/she add new users the IVR extension set with 101 and so on with the further users. With editable extension new users extension can be changed from 101 to 999 as per the requirement.
A. In case you're not able to use your microphone with CallHippo app, Please follow the following steps to solve the problem: Click on the little red-crossed camera in the right corner of Chrome window Select "Always allow https://dialer.callhippo.com to access your microphone" Reload your web app
A. A voicemail transcription is one of the advanced features offered by CallHippo which allows you to read your voicemail messages. The transcription of your voicemail messages will be sent to you in an email. Speech-to-text conversion allows agents and managers to analysis the information of voicemail messages without having to listen to the recordings. Benefits of Voicemail Transcription Written Record Use it in your organization Saves time Get a clear picture of your Voicemail Messages Anytime availability How to activate the Voicemail Transcription Feature in CallHippo? Login in to CallHippo Account https://web.callhippo.com/ Go to the number setting Scroll down you will notice the Voicemail Transcription toggle button and turn it on

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