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Zadarma

Brand: Zadarma

  • 4.6

  • 2 Ratings & 2 Reviews

Zadarma is a cloud telephony software for modern organisations and their ever-changing business needs. It ensures a quick business phone system for offices and call centres.Zadarma cloud telephony solution also provides toll-free number and virtual phone number to help businesses connect with their customers through multiple channels. Zadarma cloud PBX system helps businesses expand their global ...

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$39

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Starting at $39

Zadarma Software Overview

What is Zadarma?

Zadarma is a cloud telephony software for modern organisations and their ever-changing business needs. It ensures a quick business phone system for offices and call centres.Zadarma cloud telephony solution also provides toll-free number and virtual phone number to help businesses connect with their customers through multiple channels.

Zadarma cloud PBX system helps businesses expand their global presence, as their employees can stay connected through virtual PBX. It ensures better communication not just among employees but also with customers.

With Zadarma, agents can receive calls on their virtual phone numbers and forward them to specific departments, if required. Further, real-time integration with external platforms like Salesforce, ZOHO, Telegram, Bitrix24 and Zendesk facilitates seamless business process monitoring.

Key Features of Zadarma Cloud Telephony Solution

  1. Voice calls: You can make calls using the computer and the smartphone by leveraging the SIP trunk and HLR lookup database actualisation facility.
  2. SMS: You can forward SMS messages either from their personal account, API or from the Zadarma app.
  3. Video Conferencing: Agents can offer relevant assistance to customers via video calls from browsers, tablets and smartphones just by sharing a link.
  4. Virtual Phone Numbers: Virtual phone numbers allow businesses to expand their reach beyond geographical boundaries.
  5. Business Phone System: Zadarma enables users to set up a virtual office of their own without installing any expensive equipment, deal hardware and telephone wires.
  6. Speech Analytics: Call recordings can be transcribed into written notes within seconds. Those texts can be analysed using a wide range of templates and filters.
  7. Site Widgets: Dedicated click2call button, call tracking and callback button offered by the platform are of great help.
  8. Zadarma CRM: Zadarma or ZCRM assists users by automating all of the essential business processes. It is an appropriate option for organisations of all sizes.

Pricing of Zadarma

The price of Zadarma cloud PBX and telephony solution is available on request at Techjockey.com.

Benefits of Using Zadarma Cloud Telephony

  1. Integrated voice response for an interactive collaboration with customers 24x7
  2. Call pickup & transfer facilities along with call recording
  3. Text setup for auto response during non-business hours
  4. External phone line connection
  5. Call forwarding (both, conditional and unconditional)
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Zadarma Company Details

Brand: Zadarma

Founded Year:  2006

Cloud telecom and CRM system provider. Virtual numbers in 100 countries, Cloud PBX, Speech Recognition and Voice Analytics and more

Director/Founders Zadarma
Company Size 101-500 Employees

Zadarma Pricing & Plans

OFFICE (per 10 users)
Starting at $39

    • Monthly

      Monthly
      Monthly

Key Features

  • Free outgoing minutes (INCLUDING INDIA)- 2500

  • PBX and CRM users-10

  • Virtual phone numbers-1

  • Free speech recognition minutes-200

  • Voice menus within PBX (IVR)-6

CORPORATION (per 20 users)
Starting at $79

    • Monthly

      Monthly
      Monthly

Key Features

  • Free outgoing minutes (INCLUDING INDIA)- 5000

  • PBX and CRM users-20

  • Virtual phone numbers-2

  • Free speech recognition minutes-500

  • Voice menus within PBX (IVR)-12

Zadarma Features

  • icon_check Virtual Number
    Multi-channel virtual phone numbers help streamline the entire business located at different parts of the globe, without
  • icon_check Speech Recognition
    Zadarma supports more than 50 languages spoken around the world, helping businesses expand their reach.
  • icon_check API
    It includes telephony and virtual numbers, PBX and ZCRM, call tracking, SMS and HLR-requests along with speech recognition.
  • icon_check CRM Integration
    Zadarma CRM can be integrated with Cloud PBX, enabling users to make and receive calls directly from the browser, create tasks,
  • icon_check 24/7 support
    A dedicated customer care team is available 24x7 for assistance.
  • icon_check Voice Recording
    Recorded calls get forwarded to a specific email address mentioned in the extended number section.
  • icon_check Cloud Storage
    Multiple cloud storage services are offered by the software in the form of Standard, Office and Corporation bundles.
  • icon_check Concurrent Calls
    5 concurrent internal lines are available. Users also get access to additional lines by generating service requests from their
  • icon_check High Quality Voice Over IP (VoIP)
    Users can save up to 90% on international calls with Zadarma.
  • icon_check Cloud PBX
    Zadarma cloud PBX helps users create an expanded business phone system with hundreds of employees.
Zadarma Demo Video play icon

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Watch the demo video to explore key features, real workflows, and how the software fits your business needs.

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Zadarma Specifications

Supported Platforms
Windows Windows iOS iOS Android Android
Devices
Desktop Desktop Mobile Mobile
Deployment
Cloud-Based Cloud-Based
Suitable For
Contact Center
Business Specific
All Businesses
Business Size
Small Business Medium Business SMBs SMEs
Customer Support
Email
Language
English
Training Resources
Live Online Videos

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Zadarma Reviews

4.6

Out of 5

img

Overall Rating

Based on
2 Verified Reviews

Rating Breakdown

  • Features 4.7
  • Value for Money 4.7
  • Ease of Use 4.5
  • Customer Support 4.7

95% Recommend this Product

Add Review

Zadarma Video Review

youtubeVideoId

4.4

“Zadarma Review: The Verification Trap Nobody Warns You About.”

Review by: Savage Reviews

Jane

Founder

Industry: Food & Beverages

5

Reviewed on: Oct 25, 2023

Techjockey Verified

“Totally worth it!”

I'm really glad I've bumped onto Zadarma VoIP services! With such prices for the phone numbers plus free PBX and CRM I could have start a small biz saving a lot of money and time for choosing different providers for all the services they provide for free. And a great thanks to their support!

Pros

Cheap prices, free PBX and CRM and other features. Call forwarding and IVR - my must-have tools

Cons

No cons for such prices

Reason to switch

I'm using it to make and receive calls, as an autoresponder + I'm using PBX and CRM to manage the clients database

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Who can use Zadarma cloud telephony?

The software is an appropriate choice for call centres, small businesses, enterprises and remote workers.

What are the advantages of Zadarma SIP trunk?

It ensures trouble-free operations, provides 24/7 customer support, ensures the highest call quality, and offers worldwide coverage without charging any additional costs.

Can I book Zadarma demo online?

Yes, an online demo of Zadarma is available on request at techjockey.com.

Can Zadarma be integrated with CRM?

Zadarma enables seamless integration with external CRM platforms like Salesforce, HubSpot, Zoho, Bitrix24, Zendesk, Freshdesk, amoCRM and more.

Is there any Zadarma app for download?

Yes, Zadarma app is available for Android, iOS and Microsoft based devices.

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.