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Zadarma

Brand : Zadarma

Starting at $ 39

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Zadarma is a cloud telephony software for modern organisations and their ever-changing business needs. It ensures a quick business phone system for offices and call centres.Zadarma cloud telephony solution also provides toll-free number and virtual phone number to help businesses connect with their...Read more

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Zadarma Software Pricing, Features & Reviews

What is Zadarma?

Zadarma is a cloud telephony software for modern organisations and their ever-changing business needs. It ensures a quick business phone system for offices and call centres.Zadarma cloud telephony solution also provides toll-free number and virtual phone number to help businesses connect with their customers through multiple channels.

Zadarma cloud PBX system helps businesses expand their global presence, as their employees can stay connected through virtual PBX. It ensures better communication not just among employees but also with customers.

With Zadarma, agents can receive calls on their virtual phone numbers and forward them to specific departments, if required. Further, real-time integration with external platforms like Salesforce, ZOHO, Telegram, Bitrix24 and Zendesk facilitates seamless business process monitoring.

Key Features of Zadarma Cloud Telephony Solution

  1. Voice calls: You can make calls using the computer and the smartphone by leveraging the SIP trunk and HLR lookup database actualisation facility.
  2. SMS: You can forward SMS messages either from their personal account, API or from the Zadarma app.
  3. Video Conferencing: Agents can offer relevant assistance to customers via video calls from browsers, tablets and smartphones just by sharing a link.
  4. Virtual Phone Numbers: Virtual phone numbers allow businesses to expand their reach beyond geographical boundaries.
  5. Business Phone System: Zadarma enables users to set up a virtual office of their own without installing any expensive equipment, deal hardware and telephone wires.
  6. Speech Analytics: Call recordings can be transcribed into written notes within seconds. Those texts can be analysed using a wide range of templates and filters.
  7. Site Widgets: Dedicated click2call button, call tracking and callback button offered by the platform are of great help.
  8. Zadarma CRM: Zadarma or ZCRM assists users by automating all of the essential business processes. It is an appropriate option for organisations of all sizes.

Pricing of Zadarma

The price of Zadarma cloud PBX and telephony solution is available on request at Techjockey.com.

Benefits of Using Zadarma Cloud Telephony

  1. Integrated voice response for an interactive collaboration with customers 24x7
  2. Call pickup & transfer facilities along with call recording
  3. Text setup for auto response during non-business hours
  4. External phone line connection
  5. Call forwarding (both, conditional and unconditional)

Zadarma Pricing & Plans

OFFICE (per 10 users)
  • Free outgoing minutes (INCLUDING INDIA)- 2500
  • PBX and CRM users-10
  • Virtual phone numbers-1
  • Free speech recognition minutes-200
  • Voice menus within PBX (IVR)-6
    • Monthly
Starting at $ 39
CORPORATION (per 20 users)
  • Free outgoing minutes (INCLUDING INDIA)- 5000
  • PBX and CRM users-20
  • Virtual phone numbers-2
  • Free speech recognition minutes-500
  • Voice menus within PBX (IVR)-12
    • Monthly
Starting at $ 79

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We make it happen! Get your hands on the best solution based on your needs.

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Zadarma Features

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Virtual Number

Multi-channel virtual phone numbers help streamline the entire business located at different parts of the globe, without

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Speech Recognition

Zadarma supports more than 50 languages spoken around the world, helping businesses expand their reach.

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API

It includes telephony and virtual numbers, PBX and ZCRM, call tracking, SMS and HLR-requests along with speech recognition.

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CRM integration

Zadarma CRM can be integrated with Cloud PBX, enabling users to make and receive calls directly from the browser, create tasks,

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24/7 support

A dedicated customer care team is available 24x7 for assistance.

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Voice Recording

Recorded calls get forwarded to a specific email address mentioned in the extended number section.

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Cloud Storage

Multiple cloud storage services are offered by the software in the form of Standard, Office and Corporation bundles.

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Concurrent Calls

5 concurrent internal lines are available. Users also get access to additional lines by generating service requests from their

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High Quality Voice Over IP (VoIP)

Users can save up to 90% on international calls with Zadarma.

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Cloud PBX

Zadarma cloud PBX helps users create an expanded business phone system with hundreds of employees.

Zadarma Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • Windows iOS Android
  • DesktopMobile
  • Web-Based
  • Contact Center
  • All Businesses
  • Small Business, Medium Business, SMBs, SMEs
  • Email
  • Live Online, Videos
  • English

Zadarma Review

100%

Have recommended this product

Overall Score

5/5
Based on 1 Review

Review this product

Your valuable feedback helps others like you make a better decision.

J

Jane

Verified reviewer:linkedin_verify

Founder, Food & Beverages

2-100 Employees

Reviewed on: Oct 25, 2023

5/5

“Totally worth it!”

I'm really glad I've bumped onto Zadarma VoIP services! With such prices for the phone numbers plus free PBX and CRM I could have start a small biz saving a lot of money and time for choosing different providers for all the services they provide for free. And a great thanks to their support!

Pros :

Cons :

Reason to switch : I'm using it to make and receive calls, as an autoresponder + I'm using PBX and CRM to manage the clients database

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

10/10

Zadarma Company Details

Brand Name Zadarma
Information Cloud telecom and CRM system provider. Virtual numbers in 100 countries, Cloud PBX, Speech Recognition and Voice Analytics and more
Founded Year 2006
Director/Founders Zadarma
Company Size 101-500 Employees

Zadarma FAQ

A The software is an appropriate choice for call centres, small businesses, enterprises and remote workers.
A It ensures trouble-free operations, provides 24/7 customer support, ensures the highest call quality, and offers worldwide coverage without charging any additional costs.
A Yes, an online demo of Zadarma is available on request at techjockey.com.
A Zadarma enables seamless integration with external CRM platforms like Salesforce, HubSpot, Zoho, Bitrix24, Zendesk, Freshdesk, amoCRM and more.
A Yes, Zadarma app is available for Android, iOS and Microsoft based devices.

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