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Freshteam

Brand: Freshworks

  • 4.7

  • 1 Rating & 1 Review

Freshteam is a cloud-based applicant tracking and HR management system deployed majorly for sourcing recruiters and screening candidates. Key highlight of the HRMS software is the multiple tools available for candidate management. Checking the availability of team leads for conducting interviews, scheduling candidate notifications, sending feedback reminders and email template for managing time a...

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₹1,399 excl.GST
₹ 1,651 incl. GST

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Starting at ₹1,399

Freshteam Software Overview

What is Freshteam?

Freshteam is a cloud-based applicant tracking and HR management system deployed majorly for sourcing recruiters and screening candidates. Key highlight of the HRMS software is the multiple tools available for candidate management. Checking the availability of team leads for conducting interviews, scheduling candidate notifications, sending feedback reminders and email template for managing time are prime examples of the software’s candidate management capabilities.

The software is also best used for time off and vendor management. Time off management is critical for managing employee requests for time-offs, checking leave balances and handling compensation issues. Vendor management, on the other hand, helps companies add key vendors to the applicant tracking systems. Once added, vendors prove to be a critical resource for looking after candidate sourcing.

End users can easily manage workflows using Freshteam software solutions. Through this HRMS software, users can customize questions of the application forms, segment users for the screening process, sync conversations of the candidates and get a consolidated view for the conversations.

Key features of Freshteam HR Software:

  1. Employee information system
  2. Interaction history
  3. Interview scores
  4. Document submission & form filling
  5. Recording candidate decisions
  6. Collecting structured feedback
  7. Integrated email support for conversations

Benefits of using Freshteam HR Management Software:

  1. Job board integrations for agency management
  2. Recruiting automation for saving time
  3. Career site for reaching the pool of candidates
  4. Quick response notifications for a well-coordinated candidate selection process
  5. Filtering option for rejected and accepted candidates
  6. Data-driven insights and reports

Freshteam Pricing

  1. Different pricing plans are available for Freshteam HRMS software with us: Stater- Rs 1399
  2. Growth- Rs 3599
  3. Pro- Rs 7299

For more details, please request a callback and product experts will get back to you shortly.

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Freshworks Company Details

Founded Year:  2010

Freshworks provides businesses with SaaS customer engagement solutions.

Director/Founders Girish Mathrubootham, Shan Krishnasamy, Vijay Shankar
Company Size 1000+ Employees

Freshteam Pricing & Plans

Starter

Calculated Price

1399 Exclusive of all taxes
    • Employees

      Employees
      Employees
    • Monthly

      Monthly
      Monthly

Key Features

  • Channels - Email, Phone, Chat, Widget

  • ServiceBot on Microsoft Teams and Slack

  • Support Portal

  • Incident Management

  • Knowledge Management

  • Task Management

  • Occasional Agents

Growth

Calculated Price

3599 Exclusive of all taxes
    • Employees

      Employees
      Employees
    • Monthly

      Monthly
      Monthly

Key Features

  • Up to 20 published job postings

  • Customizable Career Site

  • Custom Interview Scorecards and Kits

  • Knowledge Management

  • Vendor Management

  • Autopilot (Recruiting Automations)

  • Interview Scheduling with Google & Outlook Calenda

  • Manage unlimited employee documents

  • Job board Integrations

  • Time Off Approval Workflows

Pro

Calculated Price

7299 Exclusive of all taxes
    • Employees

      Employees
      Employees
    • Monthly

      Monthly
      Monthly

Key Features

  • Upto 100 published jobs/Everything in Growth

  • Advanced Career Site Customizations

  • Talent Pool Management

  • Offer Management

  • Offer Management

  • Additional user roles with custom restrictions

  • Multiple recruiters for a single job posting

  • Custom job fields

  • Integration with E-Sign software

  • Candidate Sourcing Extension

Freshteam Features

Job Posting and Distribution

  • icon_check Multi-Channel Job Posting
    Post jobs across multiple platforms simultaneously to increase reach and attract diverse talent.
  • icon_check Job Board Integration
    Post job openings directly to integrated job boards, reducing manual effort.
  • icon_check Internal Requisition Process
    Streamline job requisition creation and approval, ensuring alignment with hiring goals.
  • icon_check Job Template Library
    Access predefined job description templates to standardize and accelerate job posting.
  • icon_check Career Page Integration
    Integrate branded career pages or your own carer page for a cohesive candidate experience and better employer branding.
  • icon_check SEO Optimization
    Optimize job posts for better visibility and search rankings across job boards and search engines.

Candidate Sourcing

  • icon_check Candidate Database
    Centralize and manage candidate profiles, resumes, and application history efficiently.
  • icon_check Candidate Sourcing Tools
    Access tools to source candidates from databases, job boards, and social media networks.
  • icon_check Talent Pool Management
    Maintain a searchable database of potential candidates for future hiring needs.
  • icon_check Employee Referral Management
    Track employee referrals to encourage internal recruitment and streamline referral management.
  • icon_check Social Media Integration
    Post and promote job openings across social media platforms to reach a broader audience.

Resume Management

  • icon_check Resume Parsing
    Extract and structure resume data automatically for faster, accurate candidate analysis.
  • icon_check Duplicate Detection
    Identify and flag duplicate profiles to maintain an organized, streamlined candidate database.
  • icon_check Keyword and Skill Matching
    Match keywords & skills in resumes with job requirements to find the best candidates.
  • icon_check Resume Formatting Standardization
    Standardize resume formatting for consistency and easy comparison.
  • icon_check Semantic Search
    Analyzes meaning in job and resume terms to enhance search accuracy.
  • icon_check ATS Scoring
    Rates candidates’ resumes against job criteria to prioritize the best matches

Application and Pipeline Management

  • icon_check Pipeline Management
    Track candidate progress through customizable hiring stages for better visibility.
  • icon_check Candidate Profiles
    Maintain detailed candidate profiles, tracking past interactions and progress.
  • icon_check Application Status Tracking
    Monitor and update candidates' application statuses throughout the hiring process.
  • icon_check Hotlist Management
    Keep high-potential candidates on a priority list for quick access and future openings.
  • icon_check Bulk Processing
    Perform bulk actions like sending emails or updating candidate statuses for efficiency.

Screening and Assessment

  • icon_check Automated Screening
    Filter candidates automatically based on predefined criteria to save time.
  • icon_check Skill Assessments
    Evaluates candidate skills relevant to the role through tests or AI-based scoring.
  • icon_check Background Check Integration
    Seamlessly initiate background checks with third-party services from the platform.
  • icon_check Behavioral Assessments
    Evaluate candidates' soft skills and behavioral traits for role alignment.
  • icon_check Custom Scoring
    Create scoring criteria to rate candidates based on skills and assessments.

Interview Management

  • icon_check Interview Scheduling
    Schedule interviews effortlessly, syncing with team calendars for easy planning.
  • icon_check Feedback Scorecards
    Structured scorecards for consistent candidate evaluation and easy comparison.
  • icon_check Collaboration Tools
    Enable team collaboration through shared notes and evaluations in one platform.

Communication and Engagement

  • icon_check Automated Messaging
    Send automatic, personalized messages to candidates to keep them engaged throughout.
  • icon_check Bulk Email and SMS Templates
    Pre-set templates for efficient, scalable communication with multiple candidates.
  • icon_check Candidate Nurturing Campaigns
    Engage passive candidates through personalized campaigns to maintain long-term connections.
  • icon_check Real-time Status Updates
    Keep candidates and recruiters informed with instant status updates on applications.
  • icon_check Passive Activity Tracking
    Monitor engagement levels of passive candidates for future hiring opportunities.

Workflow and Pipeline Automation

  • icon_check Requisition Approvals
    Streamline and automate the approval process for job requisitions.
  • icon_check Job Post Automation
    Schedule and automate job postings across platforms to optimize reach.
  • icon_check Pipeline Customization
    Customize recruitment pipelines to suit unique processes for different roles.
  • icon_check Automated Workflows
    Automate recruitment stages to save time and ensure consistent processes.
  • icon_check Rules-Based Automation
    Automate workflows using if-then rules for repetitive recruitment tasks.

Offer Management and Onboarding

  • icon_check Offer Letter Management
    Create offer letters quickly with standardized templates for easy and consistent offers.
  • icon_check E-Signature Integration
    Enable candidates to sign offers electronically for a fast, paperless acceptance process.
  • icon_check Pre-Onboarding Tools
    Simplify onboarding with pre-hire forms and resources to prepare new hires.

Reporting and Analytics

  • icon_check Source Effectiveness
    Assess which hiring sources yield the best candidates and ROI to optimize sourcing.
  • icon_check Recruitment Analytics
    Track key hiring metrics to measure recruitment efficiency and refine strategies.
  • icon_check Diversity and Compliance Reporting
    Generate reports to ensure hiring practices align with diversity goals.
  • icon_check Workflow Insights
    Visualize hiring workflows to identify bottlenecks and improve process efficiency.
  • icon_check Predictive Analytics
    Uses data to forecast hiring success and candidate job-fit probability.
  • icon_check Recruiter Performance
    Track recruiter efficiency with metrics like time-to-fill and candidate quality.

Integrations

  • icon_check Email Integration
    Send and track emails directly from the ATS to streamline candidate communication.
  • icon_check Third Party Integration
    Integrate with other HR, payroll, and productivity tools for streamlined data flow.
  • icon_check Whatsapp Integration
    Communicate with candidates via WhatsApp for faster responses and updates.
  • icon_check CRM Integration
    Connect with CRM tools for comprehensive client and candidate relationship management.
  • icon_check Communication Tools Integration
    Sync with email, video, and chat for seamless communication.
  • icon_check API Integration
    Connect the ATS with other systems for seamless data transfer and functionality.
  • icon_check Skill Assessment Integration
    Integrate third-party tools for candidate skill testing and evaluation.
  • icon_check Calendar Integration
    Sync with calendars to manage interview scheduling and reminders.
  • icon_check HR Software Integration
    Connect with HRIS or HRMS systems for unified workforce management.

Security and Compliance

  • icon_check Role-Based Access Control (RBAC)
    Set role-based access permissions to safeguard data from unauthorized access.
  • icon_check Data Encryption
    Secure candidate data with encryption to protect sensitive information.
  • icon_check GDPR Compliant
    Ensure data privacy in line with GDPR standards for legal data management.
  • icon_check Audit Trails
    Maintain records of system actions for compliance and accountability.
  • icon_check Data Backup and Recovery
    Regular data audits and backups to maintain system integrity and recoverability.

AI Capabilities

  • icon_check AI Candidate Matching
    Compare candidate profiles to job requirements, identifying top matches
  • icon_check AI Resume Screening
    Use AI to parse, analyze, and rank resumes for role suitability.
  • icon_check Automated Resume Parsing
    This feature extracts key details from resumes, streamlining data entry for recruiters.
  • icon_check AI Chatbots
    Engage candidates with automated chatbots for quick responses and FAQs.
  • icon_check Automated Interview Scheduling
    Automatically schedule interviews based on candidate and recruiter availability.

Alerts & Notifications

  • icon_check Interview-Related Alerts
    Notify stakeholders about scheduled interviews or feedback deadlines.
  • icon_check Candidate Status Notifications
    Send notifications to candidates about their application status updates
  • icon_check System-Level Alerts
    Receive alerts for system updates, errors, or required actions.
  • icon_check Customizable Alerts
    Set up custom notifications for specific recruitment events or actions.
  • icon_check Task and Workflow Notifications
    Keep recruiters informed about assigned tasks or pending workflow actions.

Others

  • icon_check Bulk Import Requisition
  • icon_check Passive candidate sourcing
  • icon_check Job Fitment Rating
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Freshteam Specification

Supported Platforms
Windows Windows iOS iOS Android Android MacOS MacOS
Devices
Desktop Desktop Mobile Mobile
Deployment
Web-Based Web-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Startups Medium Business Enterprises SMBs SMEs MSMBs MSMEs
Customer Support
Phone Email Live Chat Communities
Language
English
Integration
API Integration
Training Resources
Documentation Videos
AI Features
AI Integrated

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Freshteam Review

4.7

Out of 5

img

Overall Rating

Based on
1 Verified Review

Rating Breakdown

  • Features 5
  • Value for Money 5
  • Ease of Use 4.5
  • Customer Support 4.5

90% Recommend this Product

Add Review

Gaurav Nanda

User

4.7

Reviewed on: Jan 6, 2021

Techjockey Verified

“Good experience, nice software”

Pros

Easy to track data

Cons

NO CONS

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How else can you use Freshteam HR management software aside from tracking candidates?

Freshteam can also be used for managing the entire recruitment process along with prioritizing best candidate’s profiles.

Does Freshteam HRMS software help with onboarding process?

Freshteam helps with faster onboarding for quicker employee hiring processes. The software is used not just as a tool for creating onboarding checklists but also breaking information into drip emails.

Is social media integration also available with Freshteam HR software?

Social media integration is available as a result of which any number of candidates can refer the portal for job application. Employees too can track these applications using the recruitment system’s hiring pipeline.

Can you generate tracking links with Freshteam HR software for candidate sourcing?

For candidate sourcing, links for custom tracking are important. These links are required to share job postings using a defined source.

How does the unique email address system of Freshteam HR management software help?

A unique email address is used for every job post. Such addresses make sure that the candidate who has submitted her or his resume has the status applied displayed on that specific job posting.

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