linkedin
background
Crisp logo

Crisp

Brand: Crisp

Be the first to Reviews

Write a Review

Have Questions?

img

Get Free Expert Consultation

Let us know your business needs clearly

Advice

Verified & Trusted
Vendors

Payment

Safe & Secure
Payment

Guaranteed

Personalized
Experts Support

Starting at

$ 45.00 /Workspace/Month

Features

  • check_icon Shared Inbox
  • check_icon Widgets Tool
  • check_icon AI Chatbot
  • check_icon Visitor Tracking
  • check_icon Canned Responses
  • See all img

Crisp Pricing & Plans

Mini
  • Shared email inbox
  • 4 seats included
  • Shortcuts
  • Chat triggers
  • Private notes
    • Workspace
    • Monthly
Starting at $ 45.00
Essentials
  • All the Mini features, plus:
  • Customer data management
  • 10 seats included
  • Omnichannel inbox
  • Workflow automation builder
  • Omnichannel AI Chatbot
    • Workspace
    • Monthly
Starting at $ 95.00
Plus
  • All the Essentials features, plus:
  • AI-powered automations
  • 20+ seats (and more)
  • Unlimited AI-powered resolutions
  • Ticketing system
  • 100+ integrations
    • Workspace
    • Monthly
Starting at $ 295.00

Get Crisp Demo

We make it happen! Get your hands on the best solution based on your needs.

Interacted

Crisp Features

  • icon_check Shared Inbox Consolidate messages from various channels like email, chat, and social media into one collaborative interface for your team.
  • icon_check Widgets Tool Embed a real-time messaging interface on your website to allow visitors to initiate conversations with support staff instantly.
  • icon_check AI Chatbot Create automated conversation flows using a visual editor to qualify leads and answer frequent queries without human effort.
  • icon_check Visitor Tracking Monitor active website users in real-time to view their current page, geographic location, and previous browsing history.
  • icon_check Canned Responses Save and reuse standardized message templates to provide quick and consistent answers to frequently asked customer questions.
  • icon_check Conversation Routing Automatically assign incoming chat sessions to specific team members or departments based on predefined logic and rules.
  • icon_check Notes Management Add private comments within conversation threads that are only visible to team members to facilitate internal collaboration.
  • icon_check Push Notification Receive instant alerts on desktop or mobile devices whenever a new message is received to ensure rapid response capabilities.
  • icon_check Translation Management Translate incoming and outgoing messages automatically in real-time to communicate with customers in their native language.
  • icon_check Message Trigger Send automated, proactive messages to website visitors based on specific behaviors, such as time spent on a particular page.
  • icon_check Dashboards Generate reports on team performance, response times, and chat volume to measure the efficiency of customer support efforts.
  • icon_check File Sharing Transfer documents, images, and other digital files securely between agents and customers within the active chat environment.
  • icon_check Search Functionality Utilize advanced filters to locate specific past conversations, articles, or contact records within the centralized database.

Crisp Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Integration:
  • Training:
  • Language:
  • AI Features:
  • Windows iOS Android MacOS
  • DesktopMobileTabletiPad
  • Web-Based, Perpetual
  • All Industries
  • All Businesses
  • Individual, Small Business, Medium Business, SMBs, MSMBs
  • Email, Communities
  • API Integration
  • Videos
  • English
  • AI Integrated

Crisp Reviews and Ratings

banner

Would you like to review this product?

Submit Reviews

Crisp Company Details

Brand Name Crisp
Information The best way to build meaningful customer experiences, on every touchpoint of the customer's lifecycle.
Founded Year 2015
Director/Founders Baptiste Jamin, Valerian Saliou
Company Size 1-100 Employees