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Brand: Crisp
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Shared Inbox Widgets Tool AI Chatbot Visitor Tracking Canned Responses See all 
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Shared Inbox Consolidate messages from various channels like email, chat, and social media into one collaborative interface for your team. Widgets Tool Embed a real-time messaging interface on your website to allow visitors to initiate conversations with support staff instantly. AI Chatbot Create automated conversation flows using a visual editor to qualify leads and answer frequent queries without human effort. Visitor Tracking Monitor active website users in real-time to view their current page, geographic location, and previous browsing history. Canned Responses Save and reuse standardized message templates to provide quick and consistent answers to frequently asked customer questions. Conversation Routing Automatically assign incoming chat sessions to specific team members or departments based on predefined logic and rules. Notes Management Add private comments within conversation threads that are only visible to team members to facilitate internal collaboration. Push Notification Receive instant alerts on desktop or mobile devices whenever a new message is received to ensure rapid response capabilities. Translation Management Translate incoming and outgoing messages automatically in real-time to communicate with customers in their native language. Message Trigger Send automated, proactive messages to website visitors based on specific behaviors, such as time spent on a particular page. Dashboards Generate reports on team performance, response times, and chat volume to measure the efficiency of customer support efforts. File Sharing Transfer documents, images, and other digital files securely between agents and customers within the active chat environment. Search Functionality Utilize advanced filters to locate specific past conversations, articles, or contact records within the centralized database. | Brand Name | Crisp |
| Information | The best way to build meaningful customer experiences, on every touchpoint of the customer's lifecycle. |
| Founded Year | 2015 |
| Director/Founders | Baptiste Jamin, Valerian Saliou |
| Company Size | 1-100 Employees |
UAE
India