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Crisp

Brand: Crisp

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Starting Price
$45

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  • Description

  • Pricing

  • Features

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Starting at $45

Crisp Software Overview

Crisp Company Details

Founded Year:  2015

The best way to build meaningful customer experiences, on every touchpoint of the customer's lifecycle.

Director/Founders Baptiste Jamin, Valerian Saliou
Company Size 1-100 Employees

Crisp Pricing & Plans

Mini
Starting at $45
    • Workspace

      Workspace
      Workspace
    • Monthly

      Monthly
      Monthly

Key Features

  • Shared email inbox

  • 4 seats included

  • Shortcuts

  • Chat triggers

  • Private notes

Essentials
Starting at $95
    • Workspace

      Workspace
      Workspace
    • Monthly

      Monthly
      Monthly

Key Features

  • All the Mini features, plus:

  • Customer data management

  • 10 seats included

  • Omnichannel inbox

  • Workflow automation builder

  • Omnichannel AI Chatbot

Plus
Starting at $295
    • Workspace

      Workspace
      Workspace
    • Monthly

      Monthly
      Monthly

Key Features

  • All the Essentials features, plus:

  • AI-powered automations

  • 20+ seats (and more)

  • Unlimited AI-powered resolutions

  • Ticketing system

  • 100+ integrations

Crisp Features

  • icon_check Shared Inbox
    Consolidate messages from various channels like email, chat, and social media into one collaborative interface for your team.
  • icon_check Widgets Tool
    Embed a real-time messaging interface on your website to allow visitors to initiate conversations with support staff instantly.
  • icon_check AI Chatbot
    Create automated conversation flows using a visual editor to qualify leads and answer frequent queries without human effort.
  • icon_check Visitor Tracking
    Monitor active website users in real-time to view their current page, geographic location, and previous browsing history.
  • icon_check Canned Responses
    Save and reuse standardized message templates to provide quick and consistent answers to frequently asked customer questions.
  • icon_check Conversation Routing
    Automatically assign incoming chat sessions to specific team members or departments based on predefined logic and rules.
  • icon_check Notes Management
    Add private comments within conversation threads that are only visible to team members to facilitate internal collaboration.
  • icon_check Push Notification
    Receive instant alerts on desktop or mobile devices whenever a new message is received to ensure rapid response capabilities.
  • icon_check Translation Management
    Translate incoming and outgoing messages automatically in real-time to communicate with customers in their native language.
  • icon_check Message Trigger
    Send automated, proactive messages to website visitors based on specific behaviors, such as time spent on a particular page.
  • icon_check Dashboards
    Generate reports on team performance, response times, and chat volume to measure the efficiency of customer support efforts.
  • icon_check File Sharing
    Transfer documents, images, and other digital files securely between agents and customers within the active chat environment.
  • icon_check Search Functionality
    Utilize advanced filters to locate specific past conversations, articles, or contact records within the centralized database.
Crisp Demo Video play icon

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Watch the demo video to explore key features, real workflows, and how the software fits your business needs.

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Crisp Specifications

Supported Platforms
Windows Windows iOS iOS Android Android MacOS MacOS
Devices
Desktop Desktop Mobile Mobile Tablet Tablet iPad iPad
Deployment
Cloud-Based Cloud-Based Perpetual Perpetual
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Individual Small Business Medium Business SMBs MSMBs
Customer Support
Email Communities
Language
English
Integration
API Integration
Training Resources
Videos
AI Features
AI Integrated

Crisp Review

Techjockey Trusted Reviews from Verified Users

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.