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Optlo

Brand: Optlo

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$19

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Starting at $19

OptloSoftware Overview

Optlo Company Details

Founded Year:  2023

Optlo is a customer support platform that gives SaaS teams control over their support stack. Choose the AI models that fit your business, build workflows around your processes, and create support experiences that reflect how your team works.

Director/Founders Optlo
Company Size 1-100 Employees

Optlo Pricing & Plans

Starter
Starting at $19
    • Quantity

      Quantity
      Quantity
    • Monthly

      Monthly
      Monthly

Key Features

  • Connect your own AI account

  • 500 active conversations / month

  • 1 seat

  • 3 workflows

  • 100 website sources

  • 1,000 notes

Growth
Starting at $59
    • Quantity

      Quantity
      Quantity
    • Monthly

      Monthly
      Monthly

Key Features

  • Connect your own AI account

  • 2,000 active conversations / month

  • 3 seats

  • 8 workflows

  • 100 website sources

  • 1,000 notes

Optlo Features

  • icon_check Visual Workflow Builder
    Build custom AI conversation flows and control when the agent responds and what happens next.
  • icon_check Multilingual Support
    Respond naturally in multiple languages to support customers across different regions.
  • icon_check Knowledge Base
    Train AI agents using website content, documentation, FAQs and help-center resources.
  • icon_check Rich Replies
    Send responses containing images, formatting and attachments through the shared inbox.
  • icon_check Multi Channel Support
    Allow customers to communicate through website chat or email within connected workflows.
  • icon_check Conversation History
    Give human agents complete chat history so they can continue conversations without repetition.
  • icon_check API Connectors
    Connect Stripe or other APIs so AI agents can access and update billing, account or order data.
  • icon_check Smart Escalation
    Automatically escalate conversations that the AI cannot resolve to the support team.
  • icon_check Unified Inbox
    Manage website chat and email conversations from one centralized inbox.
  • icon_check Automatic Content Sync
    Automatically or periodically sync knowledge-base content to keep AI responses updated.
  • icon_check Natural Conversations
    Let the AI ask clarifying questions, respond naturally and acknowledge when it lacks an answer.

Optlo Specification

Supported Platforms
Windows Windows iOS iOS Android Android MacOS MacOS Linux Linux
Devices
Desktop Desktop Mobile Mobile Tablet Tablet
Deployment
Web-Based Web-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Startups Medium Business Enterprises
Customer Support
Phone Email Live Chat
Language
English
Integration
API Integration
Training Resources
Live Online
AI Features
AI Integrated

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Optlo Review

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.