linkedin
DevRev logo
play DevRev | Walkthrough Overview
DevRev customer-center
DevRev-tickets

DevRev

Brand: DevRev Inc.

  • 4.3

  • 3 Ratings

A modern, AI-powered CRM and product management platform designed to connect developers directly with customers.

See More

Have you used DevRev before?

Share your insights for better experience

Add a Review
Starting Price
$20

View plans

100% Genuine
Products
Best Price
Guaranteed
Safe & Secure
Payment
  • Description

  • Pricing

  • Features

  • Specification

  • Review

  • Compare

  • Alternatives

  • FAQ

Starting at $20

DevRev Software Overview

What is DevRev?

DevRev is a Customer Support Software that helps businesses connect support, engineering, and product teams in one platform. It allows companies to manage customer tickets, track product issues, prioritize feedback, and streamline workflows with the help of AI.

This creates a direct link between users and developers, ensuring faster resolutions and a more customer-focused product.

Why Choose DevRev?

  • Unified Platform: Combines customer support, product management, and engineering in one place to reduce silos and improve collaboration.
  • Direct Customer-Developer Link: Connects feedback from customers directly to developers, ensuring faster resolutions and more relevant product updates.
  • AI-Powered Automation: Uses AI to automate ticket routing, responses, and prioritization, saving time and improving accuracy.
  • Efficient Roadmapping: Helps teams plan, track, and align product roadmaps with real customer needs and business goals.
  • Faster Issue Resolution: Streamlines ticket handling and bug tracking so teams can resolve problems quickly and keep customers satisfied.
  • Customer-Centric Growth: Ensures every product decision is driven by user feedback, leading to higher customer satisfaction and retention.

Benefits of DevRev

  • Stronger Collaboration: Breaks down barriers between support, product, and engineering teams by bringing them onto one platform.
  • Improved Customer Experience: Ensures faster responses and better solutions by linking customer feedback directly with product development.
  • Informed Product Decisions: Helps businesses prioritize features and fixes based on real customer insights, not just assumptions.
  • Time & Cost Efficiency: Automates repetitive tasks like ticket routing and tracking, saving valuable team effort.
  • Scalable Growth: Provides tools that adapt as your business grows, supporting both startups and large enterprises.
  • Increased Transparency: Keeps teams and customers aligned with clear roadmaps, updates, and communication channels.

DevRev Pricing

DevRev pricing starts at $ 20 at Techjockey.com. The pricing model is based on different parameters, including the amount of bandwidth you need, the number of servers you need, and the features you need. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

Read more

DevRev Inc. Company Details

Founded Year:  2020

AI is changing the way we work. At DevRev, we’re making it conversational. DevRev’s AI-native business operating system designed for you to experience conversational AI at work—transforming complex processes into simple, intuitive conversations that drive real results.

Director/Founders DevRev
Company Size 501-1000 Employees

DevRev Pricing & Plans

Starter
Starting at $20
    • Licenses

      Licenses
      Licenses
    • Monthly

      Monthly
      Monthly

Key Features

  • AI agents, assistants, and deflection

  • Modern omnichannel ticketing platform

  • Data migration and integrations

  • Ready to go reporting and analytics

Pro
Starting at $60
    • Licenses

      Licenses
      Licenses
    • Monthly

      Monthly
      Monthly

Key Features

  • Everything in Starter

  • Advanced reporting & analytics

  • Custom SLA and routing policies

  • Customizable object and data types

DevRev Features

  • icon_check AI-Driven Analytics
    Provides smart insights into customer behavior, product performance, and support efficiency for data-driven decisions.
  • icon_check Omni-Channel Communication
    Connects with customers across multiple channels like email, chat, social, and more, for seamless support.
  • icon_check Integrated Roadmapping & Sprint Tracking
    Helps teams plan product releases, manage sprints, and align development with customer priorities.
  • icon_check Session Replays & Analytics
    Allows teams to view customer sessions, analyze issues, and understand user journeys to improve product usability.
  • icon_check Real-Time Collaboration
    Enables teams to work together instantly on tickets, product updates, and customer feedback within one platform.
  • icon_check Self-Service Tools
    Offers knowledge bases, FAQs, and AI chatbots to help customers solve problems quickly without waiting for support.
DevRev Demo Video play icon

Get DevRev Demo

Watch the demo video to explore key features, real workflows, and how the software fits your business needs.

Understand
Key Features
Personal
Demo Insights
Interactive
Demo Support

DevRev Specifications

Supported Platforms
Windows Windows iOS iOS Android Android MacOS MacOS Windows(Phone) Windows(Phone) Linux Linux
Devices
Desktop Desktop Mobile Mobile Tablet Tablet iPad iPad
Deployment
Cloud-Based Cloud-Based Perpetual Perpetual
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Startups Medium Business Enterprises SMBs SMEs MSMBs MSMEs
Customer Support
Email Live Chat
Language
English
Integration
API Integration
Training Resources
Live Online
AI Features
AI Integrated

Explore the Best Alternative Solutions Similar to Your Business Size and Needs

Small Business

Designed for startups and growing businesses

Froged

4.3

Redapto

4.0

BizChat

4.1

See More

Medium Business

Built for business growth and flexibility

Ada

4.3

Yuma AI

4.3

Aide

4.3

See More

DevRev Review

4.3

Out of 5

img

Overall Rating

Based on
3 Verified Ratings

Rating Breakdown

  • Features 4.5
  • Value for Money 4.3
  • Ease of Use 4.5
  • Customer Support 4.3

80% Recommend this Product

Add Review

Techjockey Trusted Reviews from Verified Users

No reviews are currently available for DevRev. Discover similar Customer Support Software reviews

  • LiveAgent

    4.6

    Whats great - Techjockey helped our company match up with the best software to fulfill our needs. Now we are able to better manage our bu... read more

  • Kapture CX

    4.2

    Whats great - Its user friendly interface ,easy accessibility read more

  • HubSpot CRM

    4.9

    Whats great - The software offers engaging dashboards, where you can see all your notifications and monitor your progress regularly. We can... read more

Compare DevRev With other Customer Support Software

Products
Ratings
Pricing
Device Supported
Deployment
Supported Platforms
  • img

    DevRev

  • 4.3

  • Price On Request

  • Desktop

    Mobile

  • Web based

    On Premises

  • Windows

    Mac OS

  • img

    LiveAgent

  • 4.6

  • Price On Request

  • Desktop

    Mobile

  • Web based

    On Premises

  • Windows

    Mac OS

  • img

    BizChat

  • 4.1

  • Price On Request

  • Desktop

    Mobile

  • Web based

    On Premises

  • Windows

    Mac OS

  • img

    Yuma AI

  • 4.3

  • Price On Request

  • Desktop

    Mobile

  • Web based

    On Premises

  • Windows

    Mac OS

  • img

    Redapto

  • 4.0

  • Price On Request

  • Desktop

    Mobile

  • Web based

    On Premises

  • Windows

    Mac OS

  • img

    Froged

  • 4.3

  • Price On Request

  • Desktop

    Mobile

  • Web based

    On Premises

  • Windows

    Mac OS

  • img

    Ada

  • 4.3

  • Price On Request

  • Desktop

    Mobile

  • Web based

    On Premises

  • Windows

    Mac OS

  • img

    Aide

  • 4.3

  • Price On Request

  • Desktop

    Mobile

  • Web based

    On Premises

  • Windows

    Mac OS

  • img

    AIhelp

  • Price On Request

  • Desktop

    Mobile

  • Web based

    On Premises

  • Windows

    Mac OS

  • img

    ServiceKart

  • 4.3

  • Price On Request

  • Desktop

    Mobile

  • Web based

    On Premises

  • Windows

    Mac OS

  • img

    BoldDesk

  • 4.1

  • Price On Request

  • Desktop

    Mobile

  • Web based

    On Premises

  • Windows

    Mac OS

(0) Product(s) selected

DevRev Alternatives

See All DevRev Alternatives

Starting Price:

$59 /Month

Starting Price:

$18 /Agent/Month

Available

Price on Request

Starting Price:

$45 /Workspace/Month

Starting Price:

$2,499 /Month

Starting Price:

$12

Available

Price on Request

Starting Price:

$39 /Agent/Month

Articles for DevRev

See All Related Articles

How much does DevRev cost?

DevRev pricing starts at $ 20 at Techjockey.com. Pricing is customised based on specific business needs.

Which operating system does DevRev support?

DevRev is cloud-based and works on all major operating systems, including Windows, macOS, and Linux, through a web browser. It also offers mobile access on iOS and Android.

How does DevRev work?

DevRev connects customer support, product management, and engineering in one platform. It uses AI to link customer feedback, tickets, and product development, ensuring faster and customer-focused solutions.

Is DevRev suitable for small businesses?

Yes, DevRev is designed to scale with both startups and enterprises. Its unified tools and AI automation make it a cost-effective choice for small businesses.

Does DevRev offer a free trial or a demo?

Yes, DevRev provides demos and trial access so businesses can explore its features before committing.

What features does DevRev offer?

Key features include AI-driven analytics, omni-channel support, real-time collaboration, session replays, integrated roadmapping, sprint tracking, and self-service tools.

Is there any DevRev App?

Yes, DevRev offers mobile apps for iOS and Android, allowing teams to manage support, feedback, and workflows on the go.

Who are the potential users of DevRev?

DevRev is ideal for product managers, support teams, developers, and customer success teams in SaaS companies, startups, and enterprises.

How secure is DevRev?

DevRev ensures enterprise-grade security with encrypted data storage, role-based access, and compliance with global standards for data protection.

20,000+ Software Listed

Best Price Guranteed

Free Expert Consultation

2M+ Happy Customers

Terms and Condtions

close

Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.