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AIhelp-overview

AIhelp

Brand : ShareFun Network

Starting at

$ 59

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AIhelp Pricing & Plans

Professional
  • Web & Mobile In-App Messaging
  • Web & Mobile In-App Help Center
  • Live Chat
    • Users
    • Monthly
Starting at $ 59
AI Premium
  • Web & Mobile In-App Messaging
  • Web & Mobile In-App Help Center
  • Live Chat
  • Advanced AI Bot
  • VIP Priority
  • Questionnaire
    • Users
    • Monthly
Starting at $ 89

AIhelp Features

  • icon_check AI Chatbot Uses AI-powered chatbots to answer customer questions automatically and provide instant support around the clock.
  • icon_check Ticket Management Creates, organizes, assigns, tracks, and resolves customer support tickets through a centralized system.
  • icon_check Live Chat Enables real-time conversations between customers and support agents through web and in-app chat channels.
  • icon_check Help Center Provides a self-service knowledge base where customers can find answers, guides, FAQs, and support resources.
  • icon_check Knowledge Base Organizes support articles and frequently asked questions to help customers resolve common issues independently.
  • icon_check Workflow Automation Automates repetitive support processes, routing, assignments, and actions to improve service efficiency.
  • icon_check Multilingual Support Supports multiple languages to help businesses deliver localized customer service across different markets.
  • icon_check Customer Feedback Collects customer feedback and satisfaction information to identify service issues and improve support experiences.
  • icon_check Analytics & Reporting Provides support analytics and reports to monitor customer interactions, agent performance, and service metrics.
  • icon_check Omnichannel Support & Engagement Centralizes customer conversations across multiple communication channels for consistent support experiences.
  • icon_check Agent Management Helps administrators manage support agents, assignments, permissions, and customer service responsibilities.
  • icon_check CRM Integration Connects customer information and support interactions to maintain context and improve personalized service delivery.
  • icon_check Customer Segmentation Groups customers based on relevant attributes or behavior to deliver targeted support and personalized communication.
  • icon_check Conversation Management Organizes customer conversations and support requests so agents can efficiently track and resolve ongoing issues.

AIhelp Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Integration:
  • Training:
  • Language:
  • AI Features:
  • Technology:
  • Integration Supported:
  • Ubuntu Windows iOS Android MacOS Linux
  • DesktopMobileTabletiPad
  • Web-Based
  • ITES
  • Call Center
  • Individual, Small Business, Startups, Medium Business, Enterprises, SMBs, SMEs, MSMBs, MSMEs, Freelancers
  • Email, Live Chat
  • API Integration
  • Documentation, Videos
  • English
  • AI Integrated
  • Next Generation
  • More Than 5 Integrations

AIhelp Reviews and Ratings

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ShareFun Network Company Details

Brand Name ShareFun Network
Information AIHelp is an artificial intelligence customer support platform.
Founded Year 2014
Director/Founders Steven Sun
Company Size 1-100 Employees
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