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AIhelp

Brand: ShareFun Network

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Starting Price
$59

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Starting at $59

AIhelp Software Overview

ShareFun Network Company Details

Founded Year:  2014

AIHelp is an artificial intelligence customer support platform.

Director/Founders Steven Sun
Company Size 1-100 Employees

AIhelp Pricing & Plans

Professional
Starting at $59
    • Users

      Users
      Users
    • Monthly

      Monthly
      Monthly

Key Features

  • Web & Mobile In-App Messaging

  • Web & Mobile In-App Help Center

  • Live Chat

AI Premium
Starting at $89
    • Users

      Users
      Users
    • Monthly

      Monthly
      Monthly

Key Features

  • Web & Mobile In-App Messaging

  • Web & Mobile In-App Help Center

  • Live Chat

  • Advanced AI Bot

  • VIP Priority

  • Questionnaire

AIhelp Features

  • icon_check AI Chatbot
    Uses AI-powered chatbots to answer customer questions automatically and provide instant support around the clock.
  • icon_check Ticket Management
    Creates, organizes, assigns, tracks, and resolves customer support tickets through a centralized system.
  • icon_check Live Chat
    Enables real-time conversations between customers and support agents through web and in-app chat channels.
  • icon_check Help Center
    Provides a self-service knowledge base where customers can find answers, guides, FAQs, and support resources.
  • icon_check Knowledge Base
    Organizes support articles and frequently asked questions to help customers resolve common issues independently.
  • icon_check Workflow Automation
    Automates repetitive support processes, routing, assignments, and actions to improve service efficiency.
  • icon_check Multilingual Support
    Supports multiple languages to help businesses deliver localized customer service across different markets.
  • icon_check Customer Feedback
    Collects customer feedback and satisfaction information to identify service issues and improve support experiences.
  • icon_check Analytics & Reporting
    Provides support analytics and reports to monitor customer interactions, agent performance, and service metrics.
  • icon_check Omnichannel Support & Engagement
    Centralizes customer conversations across multiple communication channels for consistent support experiences.
  • icon_check Agent Management
    Helps administrators manage support agents, assignments, permissions, and customer service responsibilities.
  • icon_check CRM Integration
    Connects customer information and support interactions to maintain context and improve personalized service delivery.
  • icon_check Customer Segmentation
    Groups customers based on relevant attributes or behavior to deliver targeted support and personalized communication.
  • icon_check Conversation Management
    Organizes customer conversations and support requests so agents can efficiently track and resolve ongoing issues.

AIhelp Specifications

Supported Platforms
Ubuntu Ubuntu Windows Windows iOS iOS Android Android MacOS MacOS Linux Linux
Devices
Desktop Desktop Mobile Mobile Tablet Tablet iPad iPad
Deployment
Cloud-Based Cloud-Based
Suitable For
ITES
Business Specific
Call Center
Business Size
Individual Small Business Startups Medium Business Enterprises SMBs SMEs MSMBs MSMEs Freelancers
Customer Support
Email Live Chat
Language
English
Integration
API Integration
Training Resources
Documentation Videos
AI Features
AI Integrated
Technology
Next Generation

AIhelp Review

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.