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Omnichannel
Centralizes customer messages from email, chat, social, and e-commerce into one unified dashboard.
AI Chatbot
Utilizes a no-code, drag-and-drop chatbot builder to automate responses to common customer queries and availability.
Helpdesk & Ticketing
Advanced ticket management with automation, tagging, and escalation to efficiently handle customer inquiries.
Integrations
Seamlessly integrates with platforms like Shopify, WooCommerce, WhatsApp, and Aircall, centralizing customer support operations.
Scalability
Offers flexible plans to accommodate business growth and evolving support needs.
AI Co-Pilot
An autonomous AI agent that resolves 50–70% of tickets using knowledge base, CRM, and chat history.
Visitor Engagement
Real-time tracking and engagement tools for converting website visitors into leads.
Data Migration
Seamlessly migrate from tools like Intercom, Zendesk, or Freshdesk.
| Brand Name | Desku |
| Information | An AI-Powered Customer Support & Experience Platform That Leverages Automation To Streamline Interactions Between Business & Customers. |
| Founded Year | 2021 |
| Director/Founders | Darshan Tank, Gaurav Nagani |
| Company Size | 1-100 Employees |
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