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Desku

Brand: Desku

  • 4.1

  • 4 Ratings

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Starting Price
$19

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  • Description

  • Pricing

  • Features

  • Specification

  • Review

  • Compare

  • Alternatives

Starting at $19

Desku Software Overview

Desku Company Details

Founded Year:  2021

An AI-Powered Customer Support & Experience Platform That Leverages Automation To Streamline Interactions Between Business & Customers.

Director/Founders Darshan Tank, Gaurav Nagani
Company Size 1-100 Employees

Desku Pricing & Plans

Startup
Starting at $19
    • Agent

      Agent
      Agent
    • Monthly

      Monthly
      Monthly

Key Features

  • Team management

  • Advance Reports

  • Ecwid Store

  • Survey

  • Chargebee Integration

Team
Starting at $39
    • Agent

      Agent
      Agent
    • Monthly

      Monthly
      Monthly

Key Features

  • Team management

  • Advance Reports

  • Ecwid Store

  • Survey

  • Chargebee Integration

Business
Starting at $59
    • Agent

      Agent
      Agent
    • Monthly

      Monthly
      Monthly

Key Features

  • Team management

  • Advance Reports

  • Ecwid Store

  • Survey

  • Chargebee Integration

Desku Features

  • icon_check Omnichannel
    Centralizes customer messages from email, chat, social, and e-commerce into one unified dashboard.
  • icon_check AI Chatbot
    Utilizes a no-code, drag-and-drop chatbot builder to automate responses to common customer queries and availability.
  • icon_check Helpdesk & Ticketing
    Advanced ticket management with automation, tagging, and escalation to efficiently handle customer inquiries.
  • icon_check Integrations
    Seamlessly integrates with platforms like Shopify, WooCommerce, WhatsApp, and Aircall, centralizing customer support operations.
  • icon_check Scalability
    Offers flexible plans to accommodate business growth and evolving support needs.
  • icon_check AI Co-Pilot
    An autonomous AI agent that resolves 50–70% of tickets using knowledge base, CRM, and chat history.
  • icon_check Visitor Engagement
    Real-time tracking and engagement tools for converting website visitors into leads.
  • icon_check Data Migration
    Seamlessly migrate from tools like Intercom, Zendesk, or Freshdesk.
Desku Demo Video play icon

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Watch the demo video to explore key features, real workflows, and how the software fits your business needs.

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Desku Specifications

Supported Platforms
Ubuntu Ubuntu Windows Windows MacOS MacOS Linux Linux
Devices
Desktop Desktop
Deployment
Cloud-Based Cloud-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Startups Medium Business Enterprises
Customer Support
Email Communities
Language
English
Training Resources
Videos

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Desku Review

4.1

Out of 5

img

Overall Rating

Based on
4 Verified Ratings

Rating Breakdown

  • Features 4.1
  • Value for Money 4.1
  • Ease of Use 4.1
  • Customer Support 4.2

85% Recommend this Product

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Techjockey Trusted Reviews from Verified Users

No reviews are currently available for Desku. Discover similar Help Desk Software reviews

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  • iHelpdesk

    4.2

    Whats great - Reliable ticketing system, easy to use. read more

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.