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Omnichannel
Consolidates customer communications from various channels—including email, live chat, social media, and e-commerce
AI Chatbot
Utilizes a no-code, drag-and-drop chatbot builder to automate responses to common customer queries, enhancing efficiency and
Helpdesk & Ticketing
Offers advanced ticket management features, including automation, tagging, and escalation, to efficiently handle customer
Integrations
Seamlessly integrates with platforms like Shopify, WooCommerce, WhatsApp, and Aircall, centralizing customer support operations.
Scalability
Offers flexible plans to accommodate business growth and evolving support needs.
AI Co-Pilot
An autonomous AI agent that resolves 50–70% of tickets using knowledge base, CRM, and chat history.
Visitor Engagement Tools
Real-time tracking and engagement tools for converting website visitors into leads.
Data Migration
Seamlessly migrate from tools like Intercom, Zendesk, or Freshdesk.
Brand Name | Desku |
Information | An AI-Powered Customer Support & Experience Platform That Leverages Automation To Streamline Interactions Between Business & Customers. |
Founded Year | 2021 |
Director/Founders | Darshan Tank, Gaurav Nagani |
Company Size | 1-100 Employees |
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