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Brand: HappyOrNot
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Real-Time Analytics Public Roadmap Misuse Protection Competitive Benchmarking Alerts & Notifications See all 
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Real-Time Analytics Access a live cloud-based dashboard that processes incoming feedback immediately to provide an instant pulse of satisfaction. Public Roadmap Share planned product improvements and development stages with customers to maintain transparency regarding the future vision. Misuse Protection Apply intelligent filtering algorithms to detect and remove repetitive or accidental button presses to ensure data integrity. Competitive Benchmarking Compare internal satisfaction scores against global industry standards to evaluate performance relative to various competitors. Alerts & Notifications Configure instant email or push notifications that trigger when satisfaction levels fall below a predefined percentage limit. Custom Branding Personalize the visual design of terminals and digital surveys with corporate logos and colors to match company requirements. Single sign-on Integrate enterprise authentication protocols to allow employees to access the analytics portal using existing work accounts. NPS Integration Measure customer loyalty by incorporating Net Promoter Score methodology into the survey flow for deeper relationship insights. Role-Based Access Control (RBAC) Define specific permission levels for different team members to control data visibility and administrative rights in the app. Followup & Reminder Implement multi-step questioning that prompts users for specific reasons after their initial smiley selection for more detail. Data Export Generate and download detailed performance reports in PDF, Excel, or CSV formats for internal distribution and further analysis. Developer API Utilize robust application programming interfaces to programmatically sync feedback data with internal CRM or BI platforms. Multi-Language Support Configure the user interface and survey questions in multiple languages to accommodate a diverse and global customer audience. | Brand Name | HappyOrNot |
| Information | HappyOrNot is the microfeedback platform for both customer experience and employee experience. |
| Founded Year | 2009 |
| Director/Founders | Heikki Väänänen, Ville Levaniemi |
| Company Size | 1-100 Employees |
UAE
India