linkedin

  • img

  • Description

  • Pricing

  • Features

  • Specification

  • Review

  • Compare

  • Alternatives

  1. Business Software
  2. Customer Support Software
  3. Customer Experience Management Software

  4. Lucidya

background
Lucidya logo

gallery View Gallery

Lucidya

Brand: Lucidya

Be the first to Reviews

Write a Review

Have Questions?

img

Get Free Expert Consultation

Let us know your business needs clearly

Advice

Verified & Trusted
Vendors

Payment

Safe & Secure
Payment

Guaranteed

Personalized
Experts Support

Price On Request

Features

  • check_icon Social listening
  • check_icon Sentiment Analysis
  • check_icon Omnichannel Tracking
  • check_icon Brand Health Monitoring
  • check_icon Audience Segmentation

    • See all img

Lucidya Pricing & Plans

Lucidya price is available on request

Looking for pricing details, customization requirements or have other queries? We are just a click away.

Get Lucidya Demo

We make it happen! Get your hands on the best solution based on your needs.

Interacted

Lucidya Gallery

play Lucidya: every brand’s power to deliver game-changing CX
lucidya-trends
lucidya-audience
lucidya-analytics

Lucidya Features

  • icon_check Social listening Monitor and analyze conversations across social platforms to understand public opinion.
  • icon_check Sentiment Analysis Detects and interprets customer emotions from digital content to gauge satisfaction.
  • icon_check Omnichannel Tracking Tracks customer interactions across email, chat, social, and more in one dashboard.
  • icon_check Brand Health Monitoring Measures brand perception and reputation to help maintain a positive public image.
  • icon_check Audience Segmentation Groups audience by behavior, demographics, or interests for targeted engagement.
  • icon_check Benchmarking Compares your brand’s performance with competitors using market and sentiment data.
  • icon_check Topic Detection Identifies emerging topics, themes, or issues across channels to aid decision-making.
  • icon_check Multi Language Support Detects and supports multiple languages for sentiment and conversation analysis.
  • icon_check Alerts & Notifications Sends instant alerts for spikes, crises, or sentiment changes across platforms.
  • icon_check Customer Profiles Consolidates data into single profiles for a 360-degree view of each customer.
  • icon_check Customer Journey Mapping Maps customer journeys and touchpoints to enhance experience across all digital stages.
  • icon_check Custom Tagging Enables manual or automated tagging of content for easy filtering and categorization.
  • icon_check Response Time Monitoring Tracks average customer support response times to improve service levels.
  • icon_check Geolocation Tracking Detects geographic origin of conversations to localize insights and target actions.

Lucidya Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Integration:
  • Training:
  • Language:
  • AI Features:
  • Ubuntu Windows iOS MacOS Linux
  • DesktopMobileiPad
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises
  • Email, Communities
  • API Integration
  • Videos
  • English
  • AI Integrated

Lucidya Reviews and Ratings

banner

Would you like to review this product?

Submit Reviews

Lucidya Company Details

Brand Name Lucidya
Information Lucidya is an AI-powered unified customer experience platform (CXM) designed to support CX and Marketing leaders in large enterprises, governments, and SMEs.
Founded Year 2016
Director/Founders Abdullah Asiri, Hatem Kameli, Mazen Melibari, Mohamed Milyani
Company Size 101-500 Employees

Lucidya Alternatives

See All