linkedin

  • img

  • Description

  • Pricing

  • Features

  • Specification

  • Review

  • Compare

  • FAQs

  • Alternatives

  1. Business Software
  2. CRM Software

  3. NCH Reflect CRM

background
NCH Reflect CRM logo

gallery View Gallery

NCH Reflect CRM

Brand: NCH Software

4.2

82 Ratings & 82 Reviews

Have Questions?

Reflect CRM helps improving customer loyalty and retention. Businesses can increase their ROI on marketing campaigns with better targeting and cross-selling and up-selling success rate. ...Read more

img

Get Free Expert Consultation

Let us know your business needs clearly

Advice

Verified & Trusted
Vendors

Payment

Safe & Secure
Payment

Guaranteed

Personalized
Experts Support

Starting at

$ 30.00 /Quantity

Features

  • check_icon Customer Information Management (CIM)
  • check_icon Sales Enablement
  • check_icon Marketing Automation
  • check_icon Data Sourcing / Integrations
  • check_icon Collaboration and Communication Tools

    • See all img

NCH Reflect CRM Software Pricing, Features & Reviews

Reflect CRM  is the best CRM software available for both Mac and Windows. The solution enables a business to easily manage customer relationships and databases. In addition, improve client relationships by taking notes, tracking interactions, tasks, and upcoming events. Reflect CRM consolidates customer information across an organization to help increase customer satisfaction and loyalty. This gives businesses more complete insight into their clients and customers and helps front-line employees make faster, better-informed decisions.

Product Features
Reflect CRM is a customer database software that helps businesses to build a stronger relationship with clients. Reflect CRM helps improving customer loyalty and retention. Businesses can increase their ROI on marketing campaigns with better targeting and cross-selling and up-selling success rate. Primary features of Reflect CRM include:

  • Manage unlimited tasks, notes, and events for every client
  • Set reminders for events, such as phone calls or meetings
  • Easily filter data to generate customer reports
  • Print, fax, email or export reports to PDF
  • Web access mode enables mobile access and multiple users
  • Import customer information from Outlook contacts or other databases
  • Install and run customer relationship software in less than 60 seconds
  • Run multiple businesses from one installation of Reflect CRM Software

About The Company
NCH Software is a leader in business audio technology. Since 1993 our software development team has released more than 80 easy-to-use software applications for Windows, Mac, and mobile devices. Each software program is designed to fulfill a specific need, and many programs are considered leaders in their markets and have been awarded for excellence.

NCH Reflect CRM Pricing & Plans

Basic
  • Manage unlimited tasks, notes and events
  • Set reminders for events
  • Easily filter data to generate customer reports
  • Print, fax, email or export reports to PDF
  • Web access mode
  • Import customer information from your Outlook cont
  • Run multiple businesses from one installation of R
    • Quantity
Starting at $ 30.00

Get NCH Reflect CRM Demo

We make it happen! Get your hands on the best solution based on your needs.

Interacted

NCH Reflect CRM Gallery

play NCH Reflect CRM demo
nchreflectcrm-filepage
nchreflectcrm-contactpage
nchreflectcrm-optionspage

NCH Reflect CRM Features

Customer Information Management (CIM)

  • icon_check Account Management Tools to oversee and maintain customer accounts and relationships.
  • icon_check Customer Profiles Detailed views of customer information and interaction history.
  • icon_check CRM Database Centralized repository for storing and managing customer data.
  • icon_check Audience Segmentation Categorize customers based on specific criteria for targeted marketing.
  • icon_check Interaction History Chronological record of all communications with each customer.

Sales Enablement

  • icon_check Quote Management Create, track, and manage sales quotations efficiently.
  • icon_check Business Process Automation (BPA) Automate repetitive tasks to streamline business operations.
  • icon_check Sales Order Management Oversee and process customer orders from initiation to fulfillment.
  • icon_check Sales Funnel Management Visualize and manage potential sales prospects through stages.
  • icon_check Contract Management Create, store, and track customer contracts systematically.
  • icon_check Sales Projections Predict future sales and revenue based on current data.
  • icon_check Territory Management Assign and manage sales regions to optimize coverage.
  • icon_check Lead Lifecycle Management Track and nurture leads from acquisition to conversion.
  • icon_check Opportunity Management Identify and manage potential sales opportunities effectively.
  • icon_check Automated Sales Workflow Streamline sales processes through automation of tasks.

Marketing Automation

  • icon_check Lead Nurturing Develop relationships with potential customers through targeted content.
  • icon_check Customer Segmentation Divide customers into groups for personalized marketing.
  • icon_check Email Campaigns Design and send targeted email marketing messages.
  • icon_check Campaign Automation Automate marketing campaigns across multiple channels.
  • icon_check Customer Journey Mapping Visual representation of the customer experience across touchpoints.
  • icon_check Trigger-Based Automation Initiate actions in response to specific customer behaviors.
  • icon_check Drip Campaigns Automated series of emails sent based on user actions or timelines.

Data Sourcing / Integrations

  • icon_check Data Import/Export Transfer data into and out of the CRM system seamlessly.
  • icon_check Third Party Integrations Connect with external applications to enhance CRM functionality.
  • icon_check Marketing Tools Integration Integrate with various marketing platforms for unified operations.
  • icon_check Social Media Integration Connect and manage social media channels within the CRM.
  • icon_check Calendar Integration Sync calendars to schedule and track meetings and events.
  • icon_check Email Marketing Tools Integration Connect with email platforms for cohesive marketing efforts.
  • icon_check API Integration Utilize APIs to enable custom integrations with other systems.
  • icon_check Ecommerce Integration Link CRM with online shopping platforms for streamlined sales.
  • icon_check Interactive Voice Response (IVR) Integration Incorporate IVR systems for automated telephony interactions.

Collaboration and Communication Tools

  • icon_check Sales Process Task Management Assign and monitor tasks related to the sales process.
  • icon_check Internal Messaging System Facilitate real-time communication within the organization.
  • icon_check Template and Document Management Store and manage templates and documents centrally.
  • icon_check Omnichannel Support Provide consistent customer service across multiple channels.

Security & Compliance

  • icon_check Role-Based Access Control (RBAC) Restrict system access based on user roles.
  • icon_check Data Encryption Protect data through encryption during storage and transmission.
  • icon_check Activity Logs Record user activities for monitoring and auditing purposes.
  • icon_check Backup & Disaster Recovery Ensure data is backed up and recoverable in emergencies.
  • icon_check GDPR & Data Privacy Comply with data protection regulations to safeguard privacy.

AI & Machine Learning

  • icon_check Lead Scoring Evaluate leads to prioritize based on conversion likelihood.
  • icon_check Predictive Analytics Analyze data to forecast future trends and behaviors.
  • icon_check AI Assistants Utilize AI-driven tools to automate tasks and provide insights.

Reporting & Analytics

  • icon_check Campaign Performance Track marketing campaign success through engagement, conversion, and ROI.
  • icon_check Customer Insights Analyze customer behavior, preferences, and interactions for data-driven decisions.
  • icon_check Predictive Analytics Analyze data to forecast future trends and behaviors.
  • icon_check Personalized Dashboards Custom dashboards to track KPIs, sales, and customer insights in real-time.
  • icon_check Real-Time Analytics Instant access to reports and insights for agile decision-making.
  • icon_check Sales Reports Monitor sales performance with detailed reports on revenue, deals, and targets.
  • icon_check Market Trend Analysis Identify industry trends to adapt strategies and stay competitive.
  • icon_check KPI Tracking Measure key performance indicators (KPIs) to evaluate business success.

Alerts & Notifications

  • icon_check Event-Triggered Notifications Automatically notify users when specific CRM events occur.
  • icon_check Real-Time alerts Instant notifications for critical business updates and customer interactions.
  • icon_check Error Logs Track and report system errors for quick resolution.
  • icon_check Customer Activity Alerts Receive alerts when customers take key actions, like purchases or inquiries.
  • icon_check Push Notifications Send notifications to mobile devices for quick updates and reminders.
  • icon_check SLA Violations Alert teams when service-level agreements (SLAs) are not met.

NCH Reflect CRM Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • Windows MacOS
  • Desktop
  • Perpetual
  • All Industries
  • All Businesses
  • Small Business, Startups, SMEs, MSMBs, MSMEs
  • Email, Communities
  • Videos
  • English

NCH Reflect CRM Reviews

83%

Have recommended this product

Overall Score

4.2/5
Based on 82 Reviews

Review this product

Your valuable feedback helps others like you make a better decision.

Pros

pros_icon “The system is quite simple to install and set up. We gain the flexibility we need from with. We have the ability to create our own modules, processes, and system configurations.” Subhash - Oct 9, 2022

pros_icon “When compared to other CRMs, the cost of this CRM is relatively reasonable and cost-effective.” Avinash Kumar Gupta - Aug 23, 2022

pros_icon “The automation of the platform, which is presented as a very tidy packaging and easy-to-use application, is really beneficial.” JhAJHAsj Jkashjas - Aug 23, 2022

Cons

cons_icon “I found it a very useful product, with no negative reviews from my side.” Avinash Moharil - Aug 17, 2022

JM

Jaspal maan

Verified reviewer:linkedin_verify

Chief Marketing Officer, Hospitality

2-100 Employees

Software user since: < 6 months

Reviewed on: Aug 8, 2022

4.2/5

“great service”

Pros :

Cons :

Features

4/5

Value for Money

4/5

Customer Support

4.5/5

Ease of Use

4.5/5

Likely to Recommend

9/10
SJ

Sanjeev Jaswal

Verified reviewer:linkedin_verify

Web Designer, Computer Networking

101-500 Employees

Software user since: < 6 months

Reviewed on: Aug 17, 2022

4.2/5

“review”

Pros :

Cons :

Features

4.5/5

Value for Money

4/5

Customer Support

4.5/5

Ease of Use

4/5

Likely to Recommend

9/10
BP

bhanu prakash

Verified reviewer:linkedin_verify

Human Resources, Consumer Electronics

101-500 Employees

Software user since: 6-12 months

Reviewed on: Aug 10, 2022

4.3/5

“reduces extraload”

Pros :

Cons :

Features

4.5/5

Value for Money

4/5

Customer Support

4.5/5

Ease of Use

4.5/5

Likely to Recommend

9/10
See all NCH Reflect reviews

NCH Software Company Details

Brand Name NCH Software
Information NCH Software develops customized software solutions for Windows, Mac, Android, and other portable devices.
Founded Year 1993
Director/Founders Peter Lupton
Company Size 1-100 Employees
Other Products NCH Express Accounts, NCH Express Invoice, VideoPad

NCH Reflect CRM FAQ

A No, you are only able to use the existing fields.
A No, this is not a function of Reflect.
A Yes, the Web Access option allows you to setup user accounts and passwords to access data over the network or internet.
A No, at this time, you are not able to edit the field names or the format of the report.
A No, there is not a limit. You can enter as many records as you have space for on your computer.

NCH Reflect CRM Alternatives

See All