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Brand: Podium
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Features
Unified Messaging Response Management Review Management Customer Profiles Video Chat Links See all 
We make it happen! Get your hands on the best solution based on your needs.
Unified Messaging
Combines text, webchat, Facebook, Google, and more into a single inbox for seamless messaging.
Response Management
Instantly engages leads using AI-generated replies to convert more customers automatically.
Review Management
Sends automated review invites to boost online reputation and improve local search rankings.
Customer Profiles
Automatically builds detailed customer profiles with full interaction and payment history.
Video Chat Links
Initiates secure video calls with customers through simple text links—no app install needed.
Inbox Collaboration
Lets team members assign, reply, and manage messages collaboratively within one inbox.
Bulk Text Campaigns
Sends promotional SMS campaigns to segmented contact lists with tracking and engagement stats.
Workflow Automation
Automates messages for birthdays, follow-ups, and promotions based on customer behavior.
AI Call Summaries
Transcribes and summarizes phone calls automatically to capture key points and actions.
Contact Segmentation
Organizes and tags contacts into segments for personalized marketing and automated flows.
Performance Analytics
Provides real-time insights into reviews, payments, and messaging across multiple locations.
Sentiment Analysis
Analyzes review tone and content to provide insights into customer satisfaction trends.
Competitor analysis
Monitors competitor reviews to help benchmark and refine your local reputation strategy.
| Brand Name | Podium |
| Information | Launching in 2014, we set out to solve the same problem for local businesses everywhere, but we realized that messaging with customers wasn’t just the better way to get reviews—it’s the better way to do business. |
| Founded Year | 2014 |
| Director/Founders | Dennis Steele, Eric Rea |
| Company Size | 1000+ Employees |
UAE
India