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Tyntec

Brand: Tyntec

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Features

  • check_icon Unified Conversations Inbox
  • check_icon Conversations API
  • check_icon Number Lookup
  • check_icon Two-Factor Authentication (2FA)
  • check_icon Real-Time Reporting

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Tyntec Pricing & Plans

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Tyntec Features

  • icon_check Unified Conversations Inbox Manage SMS, WhatsApp, Viber, and other messaging channels from a single dashboard, facilitating seamless customer interactions.
  • icon_check Conversations API Integrate various messaging services, including WhatsApp, Viber, SMS, Telegram (Beta), and WeChat (Beta), through a single API,
  • icon_check Number Lookup Access real-time data about customers’ mobile numbers, including identity, location, and network information, to enhance
  • icon_check Two-Factor Authentication (2FA) Implement robust security measures to protect user accounts and sensitive information.​
  • icon_check Real-Time Reporting Utilize comprehensive analytics dashboards to monitor engagement and performance metrics, aiding in data-driven decision-making.
  • icon_check KPI Tracking Track key performance indicators within the Conversations Inbox to assess agent performance and customer satisfaction.
  • icon_check Automated Workflows Design workflows that automate routine tasks, freeing up agents to handle more complex issues.
  • icon_check Multi-Bot Support Integrate multiple bots to handle various customer service scenarios, providing efficient and scalable support.
  • icon_check Omnichannel Messaging Gateway Connect multiple messaging channels into your system via a single gateway for streamlined ops.
  • icon_check Rich Media Support Send and receive images, videos, audio, documents, stickers, locations and interactive buttons on chat channels.
  • icon_check Unified Data Model Messaging across channels uses a harmonised object model, so your app integration remains consistent
  • icon_check Templates Create, approve and reuse message templates for company-initiated WhatsApp conversations.
  • icon_check Product Catalogue On WhatsApp: send product catalogue or list-style messages for commerce use-cases
  • icon_check Multi-Agent Collaboration Onboard unlimited agents, create teams, assign conversations, and internal chat to boost productivity.

Tyntec Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Integration:
  • Training:
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  • Ubuntu Windows MacOS Linux
  • Desktop
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Enterprises
  • Email, Communities
  • API Integration
  • Videos
  • English

Tyntec Reviews and Ratings

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Tyntec Company Details

Brand Name Tyntec
Information tyntec develops technology solutions that focus on telecommunication to connect brands with their customers.
Founded Year 2002
Director/Founders Ralph Kunz, Thorsten Trapp
Company Size 101-500 Employees