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Zoho Voice

Brand: Zoho Corporation

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Zoho Voice is a cloud-based telephony system designed to streamline business communication with powerful voice and SMS capabilities. With features like local and toll-free numbers, IVR, call forwarding, and voicemail, Zoho Voice helps you deliver professional, reliable, and efficient customer interactions....Read more

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Starting at $ 39.00

Features

  • check_icon Local and toll-free numbers
  • check_icon Contacts module
  • check_icon Inbound and Outbound Calls
  • check_icon Two-way SMS
  • check_icon IVR Facility
  • See all img

Zoho Voice Software Pricing, Features & Reviews

What is Zoho Voice?

Zoho Voice is a modern and cloud-powered business phone system that integrates seamlessly with your customer communication workflows. This VoIP provider is built for teams that need flexibility, clarity, and control.

Zoho Voice enables businesses to make and receive calls, send SMS, manage call flows, and monitor communication, all from a centralized dashboard.

Whether youre managing a support team, running a sales operation, or coordinating with global clients, Zoho Voice brings simplicity and structure to your calling strategy with advanced telephony tools and real-time insights.

Why Choose Zoho Voice Software?

  • Complete Business Calling Suite: Get local, toll-free, and virtual numbers for your business.
  • Seamless Calling & SMS: Handle inbound and outbound calls and send two-way SMS messages easily.
  • IVR & Call Queues: Guide callers with interactive voice responses and hold queues for better service.
  • Live Call Status & Call Control: Monitor ongoing calls and manage transfers, forwarding, or recording in real time.
  • Full Integration with Zoho Ecosystem: Syncs effortlessly with Zoho CRM, Desk, and other Zoho apps.
  • Simple, Scalable, and Secure: Built to grow with your team while ensuring call security and data compliance.

Benefits of Zoho Voice

  • Professional Communication: Establish a credible phone presence with local and toll-free numbers.
  • Improved Customer Experience: Use IVR and call queues to route calls to the right agents instantly.
  • Productive Team Collaboration: Enable easy call transfers, recording, and live call monitoring.
  • Centralized Call Management: View call logs, voicemails, and contact history in one place.
  • Mobile & Remote Friendly: Make and receive calls from anywhere using softphones or mobile apps.
  • Integrated Messaging: Engage with customers through two-way SMS directly from your business line.
  • Track & Analyze Performance: Use call data to improve workflows, agent efficiency, and response times.

Zoho Voice Pricing

Zoho Voice pricing plan starts at $39/month at techjockey.com. Standard plan starts at $59 per admin & 10 Telephony agents/month, billed monthly. The Contact Center plan starts at $79 per admin & 10 Telephony agents/month, billed monthly. For all plans, call charges are applicable.

Zoho Voice offers flexible pricing plans for individuals, teams, and enterprises. Pricing varies by region, feature set, and call volume. You can start with a free trial, and scale with pay-as-you-go or bundled minute plans.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

Zoho Voice Pricing & Plans

Enterprise Telephony (Basic)
  • Unlimited calling - US and Canada
  • 1,000 free incoming mins/license/month
  • 250 free outgoing mins/license/month
  • All-in-one dashboard SMS
  • Multi-level IVR Live call tracking
  • Call queues with different ring strategies
  • Call action handler
  • Call detail records (CDR)
  • Dynamic call recording with storage
  • Agent-to-agent calling
    • Users
    • Monthly
Starting at $ 39.00
Enterprise Telephony (Standard)
  • Everything in BASIC (Except Unlimited calling) +
  • 10 free telephony agents/license
  • 1,000 free incoming mins/license/month
  • 250 free outgoing mins/license/month
  • Call monitoring/Power dialer
  • Queue performance metrics
  • Upgrade telephony agents
    • Users
    • Monthly
Starting at $ 59.00
Contact Center
  • Everything in STANDARD (Except Unlimited calling)
  • 10 free telephony agents/license
  • 2,500 free incoming mins/license/month
  • 500 free outgoing mins/license/month
  • One free local number for each license
  • Call monitoring/Power dialer
  • Queue performance metrics
  • Advanced Noise Cancellation
    • Users
    • Monthly
Starting at $ 79.00

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Zoho Voice Features

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Local and toll-free numbers

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Contacts module

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Inbound and Outbound Calls

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Two-way SMS

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IVR Facility

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Call queues

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Live-call status

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Number blocking

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Call transfer

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Call Forwarding

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Call Recording

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Voicemail

Zoho Voice Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • Windows iOS Android MacOS
  • DesktopMobile
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises, SMBs, SMEs, MSMBs, MSMEs
  • Phone, Email, Live Chat, Forums
  • In Person, Live Online, Webinars
  • English

Zoho Voice Reviews and Ratings

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Zoho Corporation Company Details

Brand Name Zoho Corporation
Information Zoho Corporation, is an Indian multinational company that specialises in software development, cloud computing, and web-based business tools. It is best known for Zoho Office suite.
Founded Year 1996
Director/Founders Sridhar Vembu / Tony Thomas
Company Size 1000+ Employees
Other Products Zoho CRM, Zoho People, Zoho Invoice, Zoho Books, Zoho Projects

Zoho Voice FAQ

A Zoho Voice pricing for the Basic plan starts at $39 per user/month, billed monthly. Standard plan starts at $59 per admin & 10 Telephony agents/month, billed monthly. The Contact Center plan starts at $79 per admin & 10 Telephony agents/month, billed monthly. For all plans, call charges are applicable.
A Yes, Zoho Voice offers mobile apps for both Android and iOS devices.
A Zoho Voice is compatible with a wide range of operating systems, including Windows, macOS, Android, and iOS.
A Yes, Zoho Voice offers a 15-day free trial. You can download the app and experience its features without any commitment.
A Zoho Voice operates as a cloud-based business phone system that lets you make and receive calls over the internet using local or toll-free numbers. It connects your team to customers through a centralized platform accessible via desktop apps, softphones, or integrated Zoho applications.
A Zoho Voice is used by a wide range of businesses, from startups to large enterprises, with a particular focus on sales, marketing, customer support, and contact centers.
A Yes, Zoho Voice offers a free Solo plan, but it's not completely free. You will need to purchase credits to make and receive calls, and you will also need to buy a phone number. The free Solo plan provides basic features and allows for free outgoing calls to the UK region and unlimited incoming calls worldwide for personal numbers.

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