Zoho Voice

What is Zoho Voice?

Zoho Voice is an online telephony software that enables businesses to make and receive local and international calls using a cloud-based phone system. It allows users to purchase phone numbers and offers features like unlimited calling in certain countries, two-way SMS, and advanced call center functionalities.

With Zoho Voice, teams can manage communications seamlessly through integration with CRM and helpdesk systems, enhancing customer engagement. This cloud telephony solution is designed for easy deployment, requiring only an internet connection, and supports mobile apps for calling on the go. Additionally, it provides high-quality voice connectivity at competitive rates, making it a cost-effective solution for businesses looking to modernize their communication strategies.

Why Choose Zoho Voice Software?

• Unlimited Calling: Make and receive unlimited calls within 14 countries, helping reduce telephony costs.
• Cloud-Based System: Easily deploy a virtual phone system without special equipment, just requiring an internet connection.
• Integration with CRM: Seamlessly integrates with Zoho CRM and helpdesk systems to streamline customer communications.
• Advanced Call Center Features: Offers tools like Call Barging, Power Dialer, and Queue Performance Metrics for effective call management.
• Two-Way SMS Capability: Engage with customers through chat-like SMS conversations, enhancing communication options.
• Global Reach: Set up local and toll-free numbers in multiple countries to expand your business internationally.
• High-Quality Calls: Provides reliable voice connectivity at competitive rates, ensuring clear communication.
• Mobile Accessibility: Use mobile apps to make and receive calls from anywhere, keeping you connected on the go.
• Flexible Payment Options: Pay-as-you-go model allows you to buy voice credits and pay only for what you use.
• User-Friendly Interface: Designed for ease of use, making it accessible for both employees and management.

Benefits of Zoho Voice Software

• Cost-Effective Calling: Offers unlimited calling in 14 countries, reducing telephony expenses for businesses.
• Advanced Call Features: Includes functionalities like IVR (Interactive Voice Response), call queues, and call recording to enhance customer service.
• Integration with Zoho Apps: Seamlessly integrates with other Zoho applications like CRM and Desk, improving workflow and customer interactions.
• Mobile Accessibility: Provides mobile apps for making and receiving calls on the go, ensuring connectivity anywhere.
• Power Dialer: Automates outbound calling campaigns, increasing productivity by enabling agents to connect with more customers efficiently.
• Voicemail Transcription: Converts voicemails into text, allowing agents to quickly review messages without listening to them.
• Live Call Monitoring: Enables supervisors to monitor calls in real-time, providing opportunities for training and quality assurance.
• Customizable IVR Systems: Allows businesses to create tailored IVR menus that guide callers through options and improve call routing efficiency.

Pricing of Zoho Voice

Zoho Voice is available for $39 on techjockey.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.