Sprout Social Reviews & Ratings

5/5

“Best tool to check business health for social media marketing activities”

Pros : Your social customer care's effectiveness and quality can be evaluated with the aid of Sprout. To track the health of your business based on favourable or unfavourable social mentions, sentiment tracking is one of our range of social listening solutions.

Cons : Sometimes it stops working due to browser issue, rest the dasboard is easy to use

Reason to switch : For businesses of all sizes, it would be simple to endorse Sprout Social based only on its capabilities. After all, it offers a dependable platform for disseminating and keeping track of information across a variety of social media platforms, together with industry-leading features for controlling client communications.

4.2/5

“Excellent Social Media tool.”

Pros : Access to all communications from different networks and searches in a single inbox The scheduling calendar and the ease of viewing things for the upcoming weeks and months The support's response The clear design, which allows me to obtain reports and move on. Effective onboarding and training.

Cons : As with any developing platform attempting to keep up with all the social network changes, there are a few bugs. - It would be beneficial to add YouTube and paid social

Reason to switch : N/A