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By : Intuit

4.4 ( 11 reviews )
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Turbotax Reviews & Ratings

Check out Turbotax reviews by verified users. Discover what businesses are saying about Turbotax on Techjockey.


86%

Have recommended this product

Overall Score

4.4/5
Based on 11 Reviews

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If you have used the solution already, why not share your thoughts and help others make the right purchase.

Turbotax Pros and Cons

Pros

pros_icon “TurboTax is rated by NerdWallet as the best tax software overall for ease of use, features and support.” Saji John Fernandez - Nov 18, 2025

pros_icon “TurboTax supports federal and state returns and integrates state filing with the main workflow.” Tom Sweeney - Sep 26, 2025

pros_icon “TurboTax’s Free Edition covers simple Form 1040 returns (W-2 income, standard deduction) and lets you file federal for $0.” Robert Miller - Aug 4, 2025

Cons

cons_icon “For folks with very simple tax returns and low budgets, the cost might not justify the extra features. ” Saji John Fernandez - Nov 18, 2025

cons_icon “State filing often adds a separate fee and you don’t see that cost until later.” Tom Sweeney - Sep 26, 2025

cons_icon “If you have itemized deductions, investments or business income, you’ll likely need to upgrade to a paid tier. ” Robert Miller - Aug 4, 2025

Turbotax Video Reviews

youtubeVideoId

“TurboTax Review: Is It the Best Tax Software for You”

4.8

Review by: Savvy Search Solutions

Turbotax User Reviews ( 10 )

RM

Robert Miller

Verified reviewer:linkedin_verify

Reviewed on: Aug 4, 2025

4.6/5

“The free edition worked for my simple return but check eligibility”

My tax return was very straightforward this year, so I used TurboTax’s Free edition. It handled it fine and I didn’t pay anything. It made sense for me.

Pros :

Cons :

Switched from : 1099 Pro Professional

Reason to switch : I switched because I felt the free version of TurboTax gave the brand trust and ease, whereas my old free tool was clunky and less reliable.

Features

4.5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

4/5

Likely to Recommend

9/10
AM

Andrew Matt

Verified reviewer:linkedin_verify

Associate Product Manager, IT

101-500 Employees

Software user since: < 6 months

Reviewed on: Jul 27, 2025

4.5/5

“Excellent explanations and help during the process”

I’m not a tax expert, and TurboTax’s clear interface made the difference. It explained terms like “Schedule D” or “home?office deduction” in layman’s language and reduced my stress.

Pros :

Cons :

Switched from : TaxTools Pro

Reason to switch : I switched because the previous tool assumed more tax knowledge than I had; TurboTax made me feel supported.

Features

4.5/5

Value for Money

5/5

Customer Support

4.5/5

Ease of Use

4/5

Likely to Recommend

9/10
TC

T CHANDRASEKARAN

Verified reviewer:linkedin_verify

Content Manager, Computer & Network Security

501-1000 Employees

Software user since: < 6 months

Reviewed on: Jan 8, 2025

4.5/5

“Super easy to use, great for my W-2 situation”

I switched to TurboTax this year because I had a simple W-2 income and wanted a fast, intuitive filing experience. The step-by-step questions were clear and I felt confident I wasn’t missing anything.

Pros :

Cons :

Reason to switch : I switched because the IRS Free File tool seemed basic and lacked the polish and guidance TurboTax gave for my relatively simple return.

Features

4.5/5

Value for Money

5/5

Customer Support

4/5

Ease of Use

4.5/5

Likely to Recommend

8/10
DR

dr rao

Verified reviewer:linkedin_verify

Content Marketer, IT

101-500 Employees

Software user since: < 6 months

Reviewed on: Mar 22, 2025

4.5/5

“Great for complex returns with investments and rentals”

This year I had rental income and some stock sales. I switched to TurboTax because I needed a tool that handles all of that and gives guidance. It walked me through different forms and helped me feel secure.

Pros :

Cons :

Switched from : 1099 Pro Professional

Reason to switch : I switched because my previous software couldn’t handle rentals and investments cleanly; TurboTax handled them without me needing a CPA (though I still considered one).

Features

4.5/5

Value for Money

5/5

Customer Support

4/5

Ease of Use

4.5/5

Likely to Recommend

8/10
SJ

Saji John Fernandez

Verified reviewer:linkedin_verify

Human Resources, Cosmetics

101-500 Employees

Software user since: 1-2 years

Reviewed on: Nov 18, 2025

4.5/5

“Best in class overall, but might be overkill for simple returns”

For my situation (some investments, some freelance work), TurboTax felt right. But if I had only a simple W-2 with no extracurriculars, a cheaper option might have sufficed.

Pros :

Cons :

Switched from : TaxAct

Reason to switch : I switched because I started with cheaper software but as my tax profile became more complex, I needed better tools, TurboTax offered that upgrade.

Features

4/5

Value for Money

5/5

Customer Support

4.5/5

Ease of Use

4.5/5

Likely to Recommend

9/10
Z

Zubair

Verified reviewer:linkedin_verify

, Construction

2-100 Employees

Reviewed on: Jun 21, 2025

4.5/5

“Pricey, but the guarantees gave me confidence”

I was willing to pay a little more this year because I felt the guarantee and support from TurboTax could save me from costly errors. It felt like the added cost was justified for my confidence.

Pros :

Cons :

Switched from : TaxWise®

Reason to switch : I switched because the cheaper software didn’t include refund guarantees or strong help; TurboTax’s assurances convinced me.

Features

4.5/5

Value for Money

5/5

Customer Support

4.5/5

Ease of Use

4/5

Likely to Recommend

8/10
GC

George Chikwanha

Verified reviewer:linkedin_verify

Accountant, IT

501-1000 Employees

Software user since: 1-2 years

Reviewed on: May 28, 2025

4.5/5

“Mobile app and ease-of-use impressed me”

I started on my phone during my commute, uploaded my documents, answered questions in the app and filed later from desktop. That flexibility made the switch worthwhile.

Pros :

Cons :

Switched from : H&R Block

Reason to switch : I switched because my old software required a full desktop and I needed something mobile-friendly for my schedule.

Features

4.5/5

Value for Money

5/5

Customer Support

4.5/5

Ease of Use

4/5

Likely to Recommend

9/10
TS

Tom Sweeney

Verified reviewer:linkedin_verify

Reviewed on: Sep 26, 2025

4.3/5

“Good at handling state filings but watch the add-on cost”

When I considered switching I looked at overall cost: TurboTax charged for my state return. I accepted that, but was glad the workflow kept both federal and state together rather than separate tools.

Pros :

Cons :

Switched from : TaxAct

Reason to switch : I switched because my previous product required manual state filing or separate software; TurboTax gave one unified process.

Features

5/5

Value for Money

4/5

Customer Support

4.5/5

Ease of Use

4/5

Likely to Recommend

9/10
RM

R. Murphy

Verified reviewer:linkedin_verify

Reviewed on: Feb 13, 2025

4.3/5

“Importing last-year’s return saved me time”

I moved from another tax tool that made me re-enter everything. With TurboTax I imported my prior year data, uploaded my W-2 image and finished faster than expected.

Pros :

Cons :

Switched from : Bookkeeper 2025 Tax Table Updates

Reason to switch : I switched because my old software lacked good import options and made me spend way more time entering data manually.

Features

5/5

Value for Money

4.5/5

Customer Support

4/5

Ease of Use

4/5

Likely to Recommend

8/10
DL

Damion Lock

Verified reviewer:linkedin_verify

Data Analyst, Professional Services

101-500 Employees

Software user since: < 6 months

Reviewed on: Apr 26, 2025

4.2/5

“Live help from tax pros was worth the upgrade”

I opted for the Live Assisted version because I had complex deductions and wanted input. The expert helped answer questions, reviewed my return and gave peace of mind.

Pros :

Cons :

Switched from : TaxAct

Reason to switch : I switched because my old provider didn’t offer live expert access; I wanted someone I could talk to when the forms got confusing.

Features

4/5

Value for Money

4/5

Customer Support

4.5/5

Ease of Use

4.5/5

Likely to Recommend

9/10

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