Chat360 VS LiveAgent

Let’s have a side-by-side comparison of Chat360 vs LiveAgent to find out which one is better. This software comparison between Chat360 and LiveAgent is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Chat360 or LiveAgent fits your business.

Comparison

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Chat360

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LiveAgent

4.6

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Pricing

Price Plans

Price on Request

Get customise plan according to your business requirement

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$ 13.00

Small business

$ 30.00

Medium business

$ 49.00

Large business

+ 1 more plans

Free Trial
Lifetime Plan

Free Trial

Ratings

Overall ratings

Not Available

Currently no ratings are available. Please check back later

4.6

4 Ratings & 4 Reviews

Features 4.6

Value for Money 4.5

Ease of Use 4.6

Customer Support 4.4

See all LiveAgent reviews

Pros & Cons

Pros

Not Available

Currently no pros are available. Please check back later

Techjockey helped our company match up with the best software to fulfill our ne...Read more - Bhavin gada Oct 19, 2018

I spoke with John Searle, who was very knowledgeable regarding what options were...Read more - Avinash Kumar Oct 12, 2018

Cons

Not Available

Currently no cons are available. Please check back later

N/A - Bhavin gada Oct 19, 2018

N/A - Avinash Kumar Oct 12, 2018

Reviews

Verified customer reviews

Not Available

Currently no reviews are available. Please check back later

I am highly highly satisfied with the service

Bhavin gada Oct 19, 2018

Very Helpful Company

Avinash Kumar Oct 12, 2018

See all LiveAgent reviews

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual

Industries:

All Industries

All Industries

Features

Product features

Live Chat
Quick Responses
Increase Lead Generation
Personalized Conversations
Multi-Language Support
24/7 Support
Seamless Redirection to Live Agents

Universal inbox
Ticket fields (custom fields)
Tags
Mass actions / Bulk actions
Split tickets
Merge tickets
Internal tickets / Agent notes
Hybrid ticket stream
Agent collision detection
SLA / Service Level Agreements
Time rules
Automated ticket distribution
Contact fields / Contacts / Companies

Gallery

All Videos & Images

See all (3)

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

English

Compliance Regulations:

COPPA
HIPAA
CCPA
CPRA
ECPA

COPPA
HIPAA
CCPA
CPRA
ECPA

Alternatives

Top Alternative Products

DailyBot

REVE Chat

Converse AI

ChatBotKit

See all Chat360 alternatives

Froged

Osticket

Ada

Front

See all LiveAgent alternatives

Chat360 vs LiveAgent Comparison FAQs

Software questions,
answered

While Chat360 offers customized features, LiveAgent has diverse modules. Select between Chat360 or LiveAgent as per your business needs.

Both these products offer similar features but with a different approach. While Chat360 emphasizes on user experiences, LiveAgent focuses on functionalities.

It all depends on the functionalities that you prefer. While Chat360 offers add-ons along with essential features, LiveAgent emphasizes on customization.

No, the difference between Chat360 and LiveAgent lies in terms of features and functionalities. While Chat360 can be customized as per the user’s needs, LiveAgent addresses the diverse audience.

It depends upon your business requirement. Both Chat360 and LiveAgent provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Chat360 is customizable, Chat360 offers comprehensive modules.

A Quick Comparison Between Chat360 vs LiveAgent

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of Chat360 vs LiveAgent In terms of Features
Comparison Between Chat360 and LiveAgent In terms of Deployment Type
Chat360 or LiveAgent: Which Is Ideal for Your Industry
Which Is Better? - Chat360 or LiveAgent

Comparison of Chat360 vs LiveAgent In terms of Features

Chat360 includes features like Live Chat, Quick Response, Lead Generation and personalized web page. LiveAgent is known for functionalities like Universal Apps, Mobile Ticketing, Merge Tags and Bulk Actions. When you compare Chat360 vs LiveAgent, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Chat360 and LiveAgent In terms of Deployment Type

While Chat360 supports Web Based deployment; LiveAgent is suitable for Web Based deployment. While selecting between Chat360 and LiveAgent, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Chat360 or LiveAgent: Which Is Ideal for Your Industry

Chat360 is ideal for industries like All Industries. For All Industries, LiveAgent is a better choice. If you are confused between Chat360 or LiveAgent, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Chat360 or LiveAgent

Chat360 and LiveAgent can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Chat360 and LiveAgent during demo to decide which one is best for your business.

Author: Techjockey Team

Chat360 VS LiveAgent

We provide the best software solution for your business needs

Chat360 vs LiveAgent Comparison FAQs

Is Chat360 better than LiveAgent?

Are Chat360 and LiveAgent same?

Which is better Chat360 or LiveAgent?

Is Chat360 the same as LiveAgent?

Can Chat360 replace LiveAgent?

What is the difference between Chat360 and LiveAgent?

A Quick Comparison Between Chat360 vs LiveAgent

Comparison of Chat360 vs LiveAgent In terms of Features

Comparison Between Chat360 and LiveAgent In terms of Deployment Type

Chat360 or LiveAgent: Which Is Ideal for Your Industry

Which Is Better? - Chat360 or LiveAgent

Chat360 VS LiveAgent

We provide the best software solution for your business needs

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Chat360 vs LiveAgent Comparison FAQs

Is Chat360 better than LiveAgent?

Are Chat360 and LiveAgent same?

Which is better Chat360 or LiveAgent?

Is Chat360 the same as LiveAgent?

Can Chat360 replace LiveAgent?

What is the difference between Chat360 and LiveAgent?

A Quick Comparison Between Chat360 vs LiveAgent

Comparison of Chat360 vs LiveAgent In terms of Features

Comparison Between Chat360 and LiveAgent In terms of Deployment Type

Chat360 or LiveAgent: Which Is Ideal for Your Industry

Which Is Better? - Chat360 or LiveAgent

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