IncidentMonitor VS Freshservice

Let’s have a side-by-side comparison of IncidentMonitor vs Freshservice to find out which one is better. This software comparison between IncidentMonitor and Freshservice is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether IncidentMonitor or Freshservice fits your business.

Comparison

Pricing

Price Plans

Price on Request

Get customise plan according to your business requirement

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$ 29.00

Starter

$ 59.00

Growth

$ 119.00

Pro

View Details

Free Trial
Lifetime Plan

Free Trial

Ratings

Overall ratings

Not Available

Currently no ratings are available. Please check back later

4.5

1 Ratings & 1 Reviews

Features 4.5

Value for Money 4.5

Ease of Use 4.5

Customer Support 4.5

Likelihood to Recommend

See all Freshservice reviews

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

All Industries

All Industries

Features

Product features

Templates
Service Satisfaction Surveys
RMA Processing
Complaint Management
Purchase Tracking
Graphical Workflow Designer
Service Portal Designer
Configuration Management
Catalog Management
Release Management
Event Management
Knowledge Management
Service Level Management
Change Management
Problem Management
Incident Management
Query management

Incident Management
Contract / License Management
Self Service Portal
Multi - language
Customization
Analytics
Project Management
IP Whitelisting
Sandbox
Audit Logs
Security
Knowledge Management
Workflow Management
Task Management
Dashboards
Inventory Management
Asset Lifecycle Management
Reports
Mobile App
Customer Success Manager

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

English

Alternatives

Top Alternative Products

ManageEngine ServiceDesk Plus

Jira Service Management

ServiceNow

BOSSDesk

See all IncidentMonitor alternatives

ManageEngine ServiceDesk Plus

Jira Service Management

ServiceNow

BOSSDesk

See all Freshservice alternatives

IncidentMonitor vs Freshservice Comparison FAQs

Software questions,
answered

While IncidentMonitor offers customized features, Freshservice has diverse modules. Select between IncidentMonitor or Freshservice as per your business needs.

Both these products offer similar features but with a different approach. While IncidentMonitor emphasizes on user experiences, Freshservice focuses on functionalities.

It all depends on the functionalities that you prefer. While IncidentMonitor offers add-ons along with essential features, Freshservice emphasizes on customization.

No, the difference between IncidentMonitor and Freshservice lies in terms of features and functionalities. While IncidentMonitor can be customized as per the user’s needs, Freshservice addresses the diverse audience.

It depends upon your business requirement. Both IncidentMonitor and Freshservice provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While IncidentMonitor is customizable, IncidentMonitor offers comprehensive modules.

A Quick Comparison Between IncidentMonitor vs Freshservice

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of IncidentMonitor vs Freshservice In terms of Features
Comparison Between IncidentMonitor and Freshservice In terms of Deployment Type
IncidentMonitor or Freshservice: Which Is Ideal for Your Industry
Which Is Better? - IncidentMonitor or Freshservice

Comparison of IncidentMonitor vs Freshservice In terms of Features

IncidentMonitor includes features like Templates, Service & Support, Order processing & sales and Complaint Management. Freshservice is known for functionalities like Incident Management, Contract / License Management, Self Service Portal and Multi - language. When you compare IncidentMonitor vs Freshservice, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between IncidentMonitor and Freshservice In terms of Deployment Type

While IncidentMonitor supports Web Based and On Premises deployment; Freshservice is suitable for Web Based deployment. While selecting between IncidentMonitor and Freshservice, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

IncidentMonitor or Freshservice: Which Is Ideal for Your Industry

IncidentMonitor is ideal for industries like All Industries. For All Industries, Freshservice is a better choice. If you are confused between IncidentMonitor or Freshservice, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - IncidentMonitor or Freshservice

IncidentMonitor and Freshservice can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare IncidentMonitor and Freshservice during demo to decide which one is best for your business.

Author: Techjockey Team

IncidentMonitor VS Freshservice

We provide the best software solution for your business needs

IncidentMonitor vs Freshservice Comparison FAQs

Is IncidentMonitor better than Freshservice?

Are IncidentMonitor and Freshservice same?

Which is better IncidentMonitor or Freshservice?

Is IncidentMonitor the same as Freshservice?

Can IncidentMonitor replace Freshservice?

What is the difference between IncidentMonitor and Freshservice?

A Quick Comparison Between IncidentMonitor vs Freshservice

Comparison of IncidentMonitor vs Freshservice In terms of Features

Comparison Between IncidentMonitor and Freshservice In terms of Deployment Type

IncidentMonitor or Freshservice: Which Is Ideal for Your Industry

Which Is Better? - IncidentMonitor or Freshservice

IncidentMonitor VS Freshservice

We provide the best software solution for your business needs

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IncidentMonitor vs Freshservice Comparison FAQs

Is IncidentMonitor better than Freshservice?

Are IncidentMonitor and Freshservice same?

Which is better IncidentMonitor or Freshservice?

Is IncidentMonitor the same as Freshservice?

Can IncidentMonitor replace Freshservice?

What is the difference between IncidentMonitor and Freshservice?

A Quick Comparison Between IncidentMonitor vs Freshservice

Comparison of IncidentMonitor vs Freshservice In terms of Features

Comparison Between IncidentMonitor and Freshservice In terms of Deployment Type

IncidentMonitor or Freshservice: Which Is Ideal for Your Industry

Which Is Better? - IncidentMonitor or Freshservice

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