LiveAgent VS Simplify360

Let’s have a side-by-side comparison of LiveAgent vs Simplify360 to find out which one is better. This software comparison between LiveAgent and Simplify360 is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether LiveAgent or Simplify360 fits your business.

Comparison

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LiveAgent

4.6

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Simplify360

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Pricing

Price Plans

$ 13.00

Small business

$ 30.00

Medium business

$ 49.00

Large business

+ 1 more plans

Price on Request

Get customise plan according to your business requirement

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Free Trial
Lifetime Plan

Free Trial

Ratings

Overall ratings

4.6

4 Ratings & 4 Reviews

Features 4.6

Value for Money 4.5

Ease of Use 4.6

Customer Support 4.4

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Not Available

Currently no ratings are available. Please check back later

Pros & Cons

Pros

Techjockey helped our company match up with the best software to fulfill our ne...Read more - Bhavin gada Oct 19, 2018

I spoke with John Searle, who was very knowledgeable regarding what options were...Read more - Avinash Kumar Oct 12, 2018

Not Available

Currently no pros are available. Please check back later

Cons

N/A - Bhavin gada Oct 19, 2018

N/A - Avinash Kumar Oct 12, 2018

Not Available

Currently no cons are available. Please check back later

Reviews

Verified customer reviews

I am highly highly satisfied with the service

Bhavin gada Oct 19, 2018

Very Helpful Company

Avinash Kumar Oct 12, 2018

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Not Available

Currently no reviews are available. Please check back later

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual

Industries:

All Industries

All Industries

Features

Product features

Universal inbox
Ticket fields (custom fields)
Tags
Mass actions / Bulk actions
Split tickets
Merge tickets
Internal tickets / Agent notes
Hybrid ticket stream
Agent collision detection
SLA / Service Level Agreements
Time rules
Automated ticket distribution
Contact fields / Contacts / Companies

Communication management
Instant Messenger
Feedback Management
Reporting & Analytics
Review Management
Live Chat
Social Media Integration
Dashboards

Gallery

All Videos & Images

See all (3)

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

English

Compliance Regulations:

COPPA
HIPAA
CCPA
CPRA
ECPA

COPPA
HIPAA
CCPA
CPRA
ECPA

Alternatives

Top Alternative Products

Froged

Osticket

Ada

Front

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Kapture CX

Varta

Sprinklr Service

Oracle Customer Experience

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LiveAgent vs Simplify360 Comparison FAQs

Software questions,
answered

While LiveAgent offers customized features, Simplify360 has diverse modules. Select between LiveAgent or Simplify360 as per your business needs.

Both these products offer similar features but with a different approach. While LiveAgent emphasizes on user experiences, Simplify360 focuses on functionalities.

It all depends on the functionalities that you prefer. While LiveAgent offers add-ons along with essential features, Simplify360 emphasizes on customization.

No, the difference between LiveAgent and Simplify360 lies in terms of features and functionalities. While LiveAgent can be customized as per the user’s needs, Simplify360 addresses the diverse audience.

It depends upon your business requirement. Both LiveAgent and Simplify360 provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While LiveAgent is customizable, LiveAgent offers comprehensive modules.

A Quick Comparison Between LiveAgent vs Simplify360

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of LiveAgent vs Simplify360 In terms of Features
Comparison Between LiveAgent and Simplify360 In terms of Deployment Type
LiveAgent or Simplify360: Which Is Ideal for Your Industry
Which Is Better? - LiveAgent or Simplify360

Comparison of LiveAgent vs Simplify360 In terms of Features

LiveAgent includes features like Universal Apps, Mobile Ticketing, Merge Tags and Bulk Actions. Simplify360 is known for functionalities like Communication management, Instant Messenger, Feedback Management and Reporting & Analytics. When you compare LiveAgent vs Simplify360, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between LiveAgent and Simplify360 In terms of Deployment Type

While LiveAgent supports Web Based deployment; Simplify360 is suitable for Web Based deployment. While selecting between LiveAgent and Simplify360, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

LiveAgent or Simplify360: Which Is Ideal for Your Industry

LiveAgent is ideal for industries like All Industries. For All Industries, Simplify360 is a better choice. If you are confused between LiveAgent or Simplify360, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - LiveAgent or Simplify360

LiveAgent and Simplify360 can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare LiveAgent and Simplify360 during demo to decide which one is best for your business.

Author: Techjockey Team

LiveAgent VS Simplify360

We provide the best software solution for your business needs

LiveAgent vs Simplify360 Comparison FAQs

Is LiveAgent better than Simplify360?

Are LiveAgent and Simplify360 same?

Which is better LiveAgent or Simplify360?

Is LiveAgent the same as Simplify360?

Can LiveAgent replace Simplify360?

What is the difference between LiveAgent and Simplify360?

A Quick Comparison Between LiveAgent vs Simplify360

Comparison of LiveAgent vs Simplify360 In terms of Features

Comparison Between LiveAgent and Simplify360 In terms of Deployment Type

LiveAgent or Simplify360: Which Is Ideal for Your Industry

Which Is Better? - LiveAgent or Simplify360

LiveAgent VS Simplify360

We provide the best software solution for your business needs

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LiveAgent vs Simplify360 Comparison FAQs

Is LiveAgent better than Simplify360?

Are LiveAgent and Simplify360 same?

Which is better LiveAgent or Simplify360?

Is LiveAgent the same as Simplify360?

Can LiveAgent replace Simplify360?

What is the difference between LiveAgent and Simplify360?

A Quick Comparison Between LiveAgent vs Simplify360

Comparison of LiveAgent vs Simplify360 In terms of Features

Comparison Between LiveAgent and Simplify360 In terms of Deployment Type

LiveAgent or Simplify360: Which Is Ideal for Your Industry

Which Is Better? - LiveAgent or Simplify360

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